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CIOs have a tough call to make when joining an organization: Change the culture or build on the work of their predecessors? Here IT leaders and consultants share their experiences.
ServiceNow is making a play to push beyond ITSM, thanks to new AI tools in the Orlando release of its Now platform and other recent AI-related moves.
Stakeholder management can be more complex than project managers think. Here's how to mentor, influence, and communicate with everyone impacted by your project.
From overvaluing milestones to assuming everyone has a unified vision of project success, donu2019t let these common PM self-deceptions sink your project.
When working on multiple projects at once, it is hard to make good progress. If we organize around the value stream, then we can help the work to flow through our system.
A tremendous amount of information and specific insight can be gleaned by analyzing projects gone wrong. Here are four lessons IT leaders can apply to any outsourcing agreement.
In the digital era, organizational change management is crucial to business success u2014 far too crucial to be dogged by its misconceptions and false assumptions.
BMCu2019s shift to vetting its software on the front lines of its own IT department has been a game changer for improving customer experience, says CIO Scott Crowder.
Sometimes enterprise require a culture shake-up — or at least a culture harmonization, as Barings CIO Andy Lennon learned when he accepted the challenge of unifying up 5 organizations under on tech umbrella.
In an age of digital transformation, businesses need someone who can plan and build a forward-looking systems infrastructure. Here's how to find that elusive expert.