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Poor change management can be a transformation killer. Hereu2019s how change initiatives can and do fail, and what can be done to course-correct.
Getting staff to move beyond simply meeting basic goals is an art only select IT leaders possess. Here are seven performance-boosting techniques top IT pros rely on.
A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn't an exact science.
IT project management as a discipline has been around for many years. However, is it relevant in the age of digital products? Or can it become a valuable adjunct to IT digital product management?
To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work.
Meeting the dynamic needs of the digital world requires application transformation that addresses people, process, technology and culture.
ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.
CIO are increasingly being asked to help attract, manage and support customers. These technologies and practices can help enhance your companyu2019s CX and fuel revenue for your digital transformation.
Any successfully executed IT project is guided by pre-defined business requirements. Hereu2019s how to ensure project deliverables and resource allocation trace back to business needs.
Companies particularly in the UAE are quickly implementing cloud solutions, but with GDPR in play, data sovereignty is now top of the IT agenda.
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