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IT Strategy

9 investments CIOs should make before recession hits
Feature

9 investments CIOs should make before recession hits

In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
By Stephanie OverbyAug, 9 2022
XaaS isn’t everything — and it isn’t serviceable
CIO Survival Guide

XaaS isn’t everything — and it isn’t serviceable

‘Everything as a service’ doesn’t include every service IT provides, not to mention everything outside IT that can be characterized as a service. And what it leaves out is arguably more important than what it includes.
By Bob LewisJul, 28 2022
What is value stream mapping? A lean technique for improving business processes
Feature

What is value stream mapping? A lean technique for improving business processes

VSM is a lean management technique that helps businesses eliminate process redundancies and waste by finding ways to improve current lean and agile business processes.
By Sarah K. WhiteJul, 22 2022
How a new tech-based Swedish payments authority will fight grant fraud
Feature

How a new tech-based Swedish payments authority will fight grant fraud

Every year, around $1.8 billion (SEK18 billion) is incorrectly paid out of welfare systems in Sweden. But with the use of automation and data analytics, payments will be centralized and monitored at a new IT-based authority.
By Karin LindströmJul, 20 2022
Vendor management: The key to productive partnerships
Feature

Vendor management: The key to productive partnerships

Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership.
By Sarah K. WhiteJul, 15 2022
7 tips for improving IT resilience in the digital era
Feature

7 tips for improving IT resilience in the digital era

In today’s IT world, resiliency means having the ability to deal with disruption without business interruption — all while delivering the experience users have come to expect from their tech.
By Mary PrattJul, 11 2022
The XaaS trap: ‘Everything as a service’ isn’t anything IT really needs
CIO Survival Guide

The XaaS trap: ‘Everything as a service’ isn’t anything IT really needs

Everything as a service (XaaS) should be about extending SOA to how businesses organize. Instead, it’s just another chargeback pricing model — exactly what IT doesn’t need.
By Bob LewisJun, 30 2022
What is RPA? A revolution in business process automation
Feature

What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
By Thor Olavsrud and Clint BoultonJun, 29 2022
The 10 biggest issues IT faces today
Feature

The 10 biggest issues IT faces today

Economic, market, and worldwide turbulence continue to reshape the CIO agenda as priorities shift mid-year.
By Mary PrattJun, 13 2022
IT leader’s survival guide: 11 ways to thrive in the years ahead
Feature

IT leader’s survival guide: 11 ways to thrive in the years ahead

Agility and resiliency have become organizational essentials in rapidly changing and challenging times. Here is how to establish an IT organization built for long-term success.
By Paul HeltzelJun, 8 2022
10 ways inflation will impact IT
Feature

10 ways inflation will impact IT

As inflation rises across the globe, CIOs are strategizing ways to navigate rising prices for IT supplies, services, and talent by rethinking IT portfolios, reprioritizing IT spend, and honing business efficiencies.
By Mary PrattJun, 6 2022
3 ways to avoid traffic on the road to product-based IT
IDG TECHtalk Voices

3 ways to avoid traffic on the road to product-based IT

Shifting to a product operating model is a major cultural and operational change – but it’s worth the effort.
By Michael BerthaMay, 31 2022
Streamlining IT for agility
Feature

Streamlining IT for agility

IT leaders share their experiences and advice for overhauling IT for speed, including cutting down on projects, shifting to product-based delivery, and spurring a cultural transformation.
By Stephanie OverbyMay, 25 2022
What is ITIL? Your guide to the IT Infrastructure Library
How-To

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
By Sarah K. White and Lynn GreinerMay, 16 2022
7 hot IT outsourcing trends — and 7 going cold
Feature

7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
By Stephanie OverbyApr, 26 2022
9 outsourcing myths debunked
Feature

9 outsourcing myths debunked

Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.
By Stephanie OverbyApr, 13 2022
Web accessibility emerges as a top CIO priority
Feature

Web accessibility emerges as a top CIO priority

A variety of legal and regulatory developments, along with a substantial potential market, will make digital accessibility a top priority in 2022.
By Chris Stokel-WalkerApr, 6 2022
7 hot infrastructure and operations trends — and 7 going cold
Feature

7 hot infrastructure and operations trends — and 7 going cold

When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
By Peter WaynerApr, 6 2022
Combatting digital ignorance
Opinion

Combatting digital ignorance

CIOs: If your leadership team is asking about your cloud or 5G strategy, you’ve got some splainin’ to do.
By Thornton MayApr, 1 2022
How to find a new job while you’re still employed
Feature

How to find a new job while you’re still employed

Job searching while you already have a paycheck has advantages but comes with risks. The following 10 tips can help you with your job hunt — without getting cut.
By Johanna AmbrosioMar, 11 2022
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