IT Strategy
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9 investments CIOs should make before recession hits
In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
CIO Survival Guide
XaaS isn’t everything — and it isn’t serviceable
‘Everything as a service’ doesn’t include every service IT provides, not to mention everything outside IT that can be characterized as a service. And what it leaves out is arguably more important than what it includes.
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What is value stream mapping? A lean technique for improving business processes
VSM is a lean management technique that helps businesses eliminate process redundancies and waste by finding ways to improve current lean and agile business processes.
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How a new tech-based Swedish payments authority will fight grant fraud
Every year, around $1.8 billion (SEK18 billion) is incorrectly paid out of welfare systems in Sweden. But with the use of automation and data analytics, payments will be centralized and monitored at a new IT-based authority.
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Vendor management: The key to productive partnerships
Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership.
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7 tips for improving IT resilience in the digital era
In today’s IT world, resiliency means having the ability to deal with disruption without business interruption — all while delivering the experience users have come to expect from their tech.
CIO Survival Guide
The XaaS trap: ‘Everything as a service’ isn’t anything IT really needs
Everything as a service (XaaS) should be about extending SOA to how businesses organize. Instead, it’s just another chargeback pricing model — exactly what IT doesn’t need.
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What is RPA? A revolution in business process automation
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
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The 10 biggest issues IT faces today
Economic, market, and worldwide turbulence continue to reshape the CIO agenda as priorities shift mid-year.
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IT leader’s survival guide: 11 ways to thrive in the years ahead
Agility and resiliency have become organizational essentials in rapidly changing and challenging times. Here is how to establish an IT organization built for long-term success.
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10 ways inflation will impact IT
As inflation rises across the globe, CIOs are strategizing ways to navigate rising prices for IT supplies, services, and talent by rethinking IT portfolios, reprioritizing IT spend, and honing business efficiencies.
IDG TECHtalk Voices
3 ways to avoid traffic on the road to product-based IT
Shifting to a product operating model is a major cultural and operational change – but it’s worth the effort.
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Streamlining IT for agility
IT leaders share their experiences and advice for overhauling IT for speed, including cutting down on projects, shifting to product-based delivery, and spurring a cultural transformation.
How-To
What is ITIL? Your guide to the IT Infrastructure Library
ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
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7 hot IT outsourcing trends — and 7 going cold
The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
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9 outsourcing myths debunked
Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.
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Web accessibility emerges as a top CIO priority
A variety of legal and regulatory developments, along with a substantial potential market, will make digital accessibility a top priority in 2022.
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7 hot infrastructure and operations trends — and 7 going cold
When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
Opinion
Combatting digital ignorance
CIOs: If your leadership team is asking about your cloud or 5G strategy, you’ve got some splainin’ to do.
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How to find a new job while you’re still employed
Job searching while you already have a paycheck has advantages but comes with risks. The following 10 tips can help you with your job hunt — without getting cut.-
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