IT Strategy
Talking Tech in the Age of Cloud
Why CFOs (and CIOs) are finally embracing cloud ERP
Cloud plus AI could turn enterprise resource planning software into true expert systems.
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How to manage IT risk without killing innovation
Success in managing the hidden risks of new initiatives will buy you credibility to invest further in innovation.
Accelerating Innovation in the Digital Age
How one IT leader measures the business value of IT
In part two of this Q&A series, ICW Group’s vice president of IT discusses the importance of a business and IT alignment and how he measures IT value.
Transformation Nation
CIOs reveal their artificial intelligence strategies
Global IT leaders from MITRE Corporation, Synchrony, Humana, and Agero describe AI implementations, risks, and opportunities.
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The new rules of IT-business alignment in the digital era
Getting in sync with your organization’s goals has never been more important, or more challenging. Here’s how to align IT and business strategy for digital success.
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12 bad habits that slow IT to a crawl
Bottlenecks always seem born of the best intentions, but they must be rooted out — and broken. From governance to manual provisioning, here's what's holding up your IT organization's ability to deliver results.
Agile for Everyone
Vision, alignment and the development of consensus
A vision document provides an efficient solution to find a consensus around what we will be building.
Managing Innovation & Disruptive Technology
Navigating artificial intelligence strategy in your industry
Considering the impact of the artificial intelligence (AI) on your industry's business models, processes, products and services.
Financial Innovation
Opposites attract – fintechs and incumbents
The banking industry is undergoing substantial change as customers demand digital services. To meet these evolving needs, banks are realizing the value of partnering with fintech firms to spark innovation. So, how can banks and fintech companies best work together? This article outlines opportunities for collaboration and why the future is bright for the fintech/finserv relationship.
How-To
How to get a failing project back on track
While each project is unique and subjected to its own specific risks, there are some universals to heed when it comes to recovering a failing project.
The CIO Whisperers
Why your IT team should be obsessed with your customers
When IT knows what customers want, it can anticipate their needs. Plus, it gives the team the credibility and respect to contribute in the business at a much more strategic level.
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IT’s worst addictions (and how to cure them)
Are you a control freak? A data fiend? An infrastructure junkie? Your tech addictions may be bringing your company down. Here's how to go cold turkey.
About Digital Transformation
Digital speed: 5 strategies to rapidly deliver business value from digital transformation
How can CIOs gain the attention of the C-suite by showing significant progress on their digital transformation in a short time frame?
Analysis
6 reasons to pump the brakes on AI
Artificial intelligence is wending its way into business processes. But CIOs should pause and research the potential business impact of AI tools — both good and bad.
Strategy Translation
How to map people performance to financial performance
The link is clear in strategy-driven initiatives.
Creating IT Value
Companies must approach IT modernization as a journey
We’re on the doorstep to important changes in the services market.
Navigating Digital Transformation
Macy's CEO credits “customer journey mapping” as the foundation of their turnaround
One year into his role as CEO, Jeffrey Gennette has attributed Macy's limited turnaround so far to a renewed focus on the customer and has doubled down in that area significantly by testing and then scaling out a range of new capabilities and experiences.
From Business Strategies to Successful IT Delivery
Facebook: in need of governance and agile architecture
Agile architecture would obviously not prevent all errors but could allow Facebook to minimize the risk of big errors, like the Cambridge Analytica leakage.
IT Biz
Forward planning in the age of disruption – lessons from Patty McCord and John Harvey-Jones
It has always been difficult to focus on the future, but it is no less important today than it has ever been to do the detail on forward planning and business forecasts.
Navigating the Digital Universe
IT governance critical as cloud adoption soars to 96 percent in 2018
With 81 percent of enterprises operating multi-cloud landscapes and 26 percent spending over $6 million annually on public cloud infrastructure, staying on top has never been harder.
Obsessed with IT Outcomes
Don’t wag the dog: digital transformation starts with company strategy
Today, headlines about digital transformation dominate blogs and journals. IT leaders feel that they should have already started their organization’s transition into the digital age. But the amount of buzz around this trend shouldn’t force you into a hasty decision.
Practical Management Tips for IT Leaders
Management requires special skills
4 criteria to consider before you start applying for that management role.
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Agile’s dark secret? IT has little need for the usual methodologies
For all its emphasis on collaboration and time to market, agile is all about product delivery — not business improvement, let alone transformation.
Mobile Enterprise Strategy
Best and worst practices in mobile expense management
Automation is the key in mobile expense management.
The Adaptive CIO
Lessons for CIOs at legacy and digital native businesses
Digital transformation represents a key issue for all CIOs, but what do CIOs need to do to help their companies succeed at transformation?
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The human side of implementing AI
The issues holding back AI adoption aren’t technical. Here’s how to navigate unrealistic expectations, change management issues and employees leery of AI job loss.
The Smart Service Desk
Your employee is as important as your customer
Treating employees like customers with employee service management.
Destination: Transformation
Yin and yang: business and IT
What’s the single most important factor that drives your business? If you answered technology, you could be right one day, but business innovation could be the correct answer the next.
Enterprise Architecture in the Digital Age
TOGAF and defining a digital vision
Embracing The Open Group Architecture Framework allows architects and organizations to adopt additional or fewer steps to match the culture and approaches required within the firm. Just don’t expect a tight, holistic view to come out of loosely coupled concepts alone.rn
Break the Paradigm
Lessons from M&A IT: How to use a value creation approach to drive your IT agenda
The M&A IT world has many key examples that can be leveraged by CIOs to help them shift investment priorities from a short-term focus to a long-term view across the executive team.
Listen and Adapt: Thinking Organizations
Firefighting: How do we know when IT and cloud organisations have gone over the tipping point?
Planned utilization of resources is the best way to ensure that balance between firefighting and performance is always in equilibrium, especially when the trends suggest increasing complexities and volumes.
Business Velocity
Build vs buy for your next-gen data center network infrastructure?
Maybe the answer is…neither?
Agile Enterprise
5 keys to digital transformation
The enterprise IT organization should play a leadership role in digital transformation with these five key steps.
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10 early warning signs of IT outsourcing disaster
The causes of IT outsourcing failure are numerous, but there are some common indicators of trouble that IT leaders can monitor and address before an outsourcing relationship goes off the rails.
IT for SMBs
A startup guide to accepting cryptocurrency transactions
The number of people using cryptocurrencies is on the rise and is only expected to grow over the next few years. Accepting these currencies from your customers is thus a strategic decision that can put you at a competitive advantage.
About Digital Transformation
Why it’s dicey to de-prioritize digital innovation
How do you help the digital innovation flywheel gain momentum while trying to also keep the lights on? Develop a strong digital foundation and an optimal operating model.
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6 expert budgeting tips for IT leaders
IT budgets must not only reflect short-term strategic plans but also drive innovation. Here’s how to ensure you’re delivering tactical IT and services that produce true digital transformation.
Enterprising Analytics
Data governance moves past throwing facts together
Learning how to learn is becoming a critical executive skill and learning to think probabilistically will become table stakes.
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9 IT outsourcing mistakes to avoid
A number of common — and costly — pitfalls persist, when it comes to engaging an IT service provider. Here’s how to ensure your IT outsourcing engagements achieve their intended results.
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Walmart CIO repackages IT service as a product
The pace of technical change requires a different IT management approach, says Clay Johnson, CIO of Walmart Stores. Welcome to the age of managing IT as a product.
Navigating the Service Level Economy
The 3 biggest opportunities to improve your services operations in 2018
The business world is accelerating, and the pressure for services companies to keep up is apparent.
The Next Generation of Health IT
Do you have a data strategy to achieve better organizational analytics?
Every company is talking about analytics, but only a handful have a simple data analytics strategy.
Next-Gen ITSM
Blending business strategy and ITSM for transformational value
Aligning organizational strategies with IT service management is a problem that needs solving, according to the latest research. The task relies on the C-suite, the CIO and the IT organization to collaborate and adopt the best practices that will deliver real value from digital transformation.
Strategy Translation
Strategic opportunities are waiting to be found. Are you ready?
Five categories of opportunities you can find and exploit to generate strategic outcomes.
What’s In Store
The big picture – what the landscape looks like right now for CIOs building the digital store
When you’re trying to home in on the technology and data initiatives that really make a difference, take a look at what’s actually happening around you, day in, day out.
Truth from the Trenches
Launching strategic IT initiatives: A negotiation exercise between IT and its business partners
To successfully overcome the many execution hurtles, it’s essential that business and IT executives leading major initiatives are fully aligned at the outset of any campaign.
The Next Generation of Health IT
Unmasking the BRM’s role in enterprise architecture
Using enterprise architecture to connect business and technology strategies. Harden your operating models.
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What those developers really mean
Developers speak a language unto themselves. Here’s how to cut through their half-truths and sneaky barbs to know what’s really wrong with your code, timelines, expectations and management style.
Business in a Digital Age
5 ways to achieve business outcomes instead of building software systems
Creating a better business outcome should always be our top priority, but how do you get there? Here are five recommendations…
The Next Generation of Health IT
Leading organizational change with strategic alignment
Forget about IT maturity curves, focus on strategic alignment.
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Sponsored By Avery Dennison
