A sound IT architecture keeps your company’s technology strategy humming. From kludges to manual re-keying to redundant apps, these are the telltale indicators of an IT environment on the brink of collapse.
We celebrate the 30th anniversary of the CIO 100 awards program by recognizing 100 organizations for their business and technology innovation and are proud to announce this year's class of CIO Hall of Fame inductees.
Technological change is sweeping pretty much every organisation on the planet. And whilst the impact of this change on our legacy systems and the mammoth task of introducing new technologies and processes is, and should be, a huge consideration for CIOs, it shouldn’t be the only thing keeping us up at night.
IT governance is a framework that provides a formal structure for organizations to produce measurable results toward achieving their strategies and ensures that IT investments support business objectives. The most commonly used frameworks are COBIT, ITIL, COSO, CMMI and FAIR.
By blending automation and expertise, a strong social intelligence strategy can transform social media data into actionable insights — and help shape your company’s products, advertising and customer experience.
When vetting vendors, references are essential. But with Salesforce consultants, and cloud consultants in general, a deeper screening will ensure you hire the best for your project. These 25 questions will help.
After GE Capital sold Antares Capital, newly hired CIO Mary Cecola had to build an IT team and infrastructure from scratch. With an eye toward making IT a strategic partner to the business, she opted to go cloud-first.
A business continuity plan outlines procedures and instructions an organization must follow in the face of disaster, whether fire, flood or cyberattack. Here's how to create one that gives your business the best chance of surviving such an event.
For teams on the go, there’s nothing like a top-notch project management tool to keep everyone productive. If your company is in the market for a mobile project management solution, these are your top contenders.
A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component of any technology vendor contract.
By Stephanie Overby and Lynn Greiner and Lauren Gibbons PaulJul, 5 2017
Buffalo Wild Wings has implemented a keg monitoring system in conjunction with integration software and APIs to curb beer comps at 1,200 locations, boosting revenue and increasing operational efficiency.
As the managed services provider market matures, CIOs should resist the urge to go with the lowest-cost provider in favor of partners that understand your business and can help you achieve strategic goals.
From a lack of visibility into infrastructure to licensing and governance issues, frustrating surprises await your migration to the cloud. Here’s a real-world look at how traditional companies are navigating the cloud’s less-documented challenges.
Using a microservices approach to application development can improve resilience and expedite your time to market, but breaking apps into fine-grained services offers complications. Here's what to expect.
Disruptive digital technologies are reshaping the business landscape forcing many organizations to reinvent business models, products, and the way they engage with their customers. But not everyone is equal when it comes to digital transformation, according to just one of the key findings from this year’s Harvey Nash/KPMG Survey of nearly 4,500 technology leaders.
America has become a key provider of digital technology services to the world. But future trade policies and increased global competition could curtail U.S. IT service providers’ business growth overseas.
In this new era of industrial revolution, senior executives cannot afford to ignore the importance of digital innovation and its impact on the business environment, the management of organizations and the entire value chain. From IT and operations to how companies compete, they must manage where innovation comes from and how organizations engage with consumers.
Five key trends emerged from Forrester's recent Digital Transformation Summit, held May 9-10 in Chicago. These include the rise of AI and a heightened urgency for legacy enterprises to accelerate the rate of their digital evolution.
IT projects, especially infrastructure projects can be challenging to get approved. Discuss the "cost of downtime" in your proposal so senior management can visualize and understand the risk implications, and you will get many more of your projects approved.
The Internet of Things (IoT) market continues to gain momentum, both growing in total connections and into new business and consumer application segments, but still CIOs and other IT leaders diverge on what are the real benefits of this technologies for the business and, mainly, what are the potential risks.
How can the traditional IT organizations remain business relevant while the business IT divide remains, the shadow IT spending increases, and the third-party providers increase their share of the enterprise IT spend? Lean IT has the potential of transforming the way enterprises manage their technology capabilities in the digital-age.
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