Enterprise software implementations usually take substantially longer and cost more than planned. When going live they often cause major business disruption. Here's a look at the root cause of the problem, with suggestions for resolving it.
How do you make your transformation effort a success? Success is never guaranteed, but there are some questions you can ask before beginning your transformation effort to help guide you down the right path.
An artificial intelligence has beaten world-class poker players at their own game, and well-known companies like TGI Fridays and Capital One are starting to harness AI to better serve customers. But smart CIOs should proceed with caution as they approach artificial intelligence.
Digital has become the pulse of banking customers’ interactions, and it continues to strongly influence their behavior, expectations and needs. Yet, banks are still vulnerable as the new digital customers still find difficulties in solving issues regardless of the channel they use. How can banks enhance customer engagement and leverage this new digital opportunity?
Many data-driven enterprises are seeking a single view of their customer data, which is often siloed and fragmented. MongoDB has developed a 10-step methodology to help you cut through the data management complexity to create that single view.rn
Organizations often measure things that are easy to quantify instead of measuring things that will get them the results that they want. Knowing how to discern between intentions vs. strategies and how to ensure the desired outcomes is essential.rn
In the IDG Enterprise Interview Series, you'll hear from technology CIOs and CEOs on today's burgeoning trends, ongoing headaches and upcoming product plans. Check out this informative series from IDG Enterprise Chief Content Officer John Gallant and his team of editors.
As organizations evolve, or try to evolve, the matter of governance inevitably comes up. Elegant delegation and decision rules come undone at the first special case that requires a variation from the norm.
Everyday more companies are adopting or planning to adopt artificial intelligence as a growth tool in different industries. Counting on a wide range of applications, AI is set to be one the main business and social changing forces of the new digital age.
Zebra Technologies' SmartPack Trailer is designed to use the internet of things (IoT) to give public and private freight and parcel carriers real-time operational visibility into the efficiency of loading trailers, load quality, staff training and safety.
The usual project- and budget-oriented approach to IT investment doesn’t work for today’s digital transformations, according to a Forrester Research report. To learn how to get digital transformation right, download this free 16-page report.
Digital transformation will change the way consumers and suppliers relate and behave. The range of offerings will become more complex. More than ever, IT executives must be aligned with business and use today’s digital technologies wisely to help companies finesse the trade-offs between complexity’s costs and benefits.
The ease with which customer-facing business units obtain self-service analytics platforms is leading to a proliferation of analytics in the enterprise. But that proliferation of self-service analytics presents corporate IT with breakthrough opportunity. Governance of analytics is perhaps the only domain that the strategic CxO should be expected to have primary responsibility for.
Some people think 3D printing is still just nice tool to play with and create artistic products, or that it's only applicable in highly specialized industries like healthcare. But the potential of 3D printing is greater than that. It could enable us to create new customer experiences that have not been possible before. This article gives some insight how you can leverage this technology.
Banks have traditionally been considered pioneers of process automation, but they are currently in the background of today’s digitized, customer-driven financial services landscape. The disruption of traditional banking grows stronger worldwide, and banks must reinvent their services to meet today’s device-obsessed consumers expectations.
Data warehousing is evolving from centralized repositories to logical data warehouses leveraging data virtualization and distributed processing. Make sure you’re not using old terminology to explain new initiatives.
Everything of value involves data. Where data lives and how it’s accessed is about to change. The internet of data structures (IoDS) is transforming the web from linking data by location to linking data with hashes. Is your organization prepared?
IT and business executives must decide whether to transform the way their organizations interact. Maintaining the status quo may feel safe, but it’s risky. To determine if the relationship has reached a tipping point, ask two questions: "Is there a viable alternative model for the business-IT relationship?" and "Is it worth the effort?"
This is a continuation of my series on "Five Tips for Leading Agile Data Management Development Teams." Here, I discuss the third tip: Provide coaching and advice as needed — to both self-managing teams and individual team members.rn
Some issues never seem to go away, including business users’ demands for IT departments delivering against business needs – and doing it quickly to gain or sustain a competitive advantage. Legacy infrastructure and processes make it difficult to achieve. IT departments still organized in a traditional, function-based construct are unable to move quickly and straight to address business needs and having to swerve and do workarounds for new technologies.
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