IT Strategy
News Analysis
The top 3 roadblocks for tech implementation in financial firms
A survey covering 750 financial services companies globally has identified three main roadblocks stopping them from achieving digital transformation, according to financial technology firm Broadridge.Feature
What’s different for CIOs in Ireland
A unique business emphasis, connections with the UK, and a central role in Europe affect Irish IT strategy and execution.News
8 keys to a successful BI strategy
BI success requires more than just a strong technology platform. It takes laser focus on processes and personnel — and a business-first approach to gaining insights from data.Feature
6 ways to restructure IT for maximum productivity
From shifting operating models to favoring a more cross-functional approach to collaboration, CIOs are improving IT productivity by rethinking how IT gets work done.Feature
CIOs set long-term hybrid work strategies
CIOs are fully immersed in designing hybrid workscapes tuned for collaboration and productivity as they reimagine the core processes and culture of the modern hybrid enterprise.Opinion
The CIO’s no-bull guide to effective IT
Building effective IT 101: Looking to run a successful 21st century, digital-ready IT organization? Here’s an overview on how to pull it all together.Opinion
5 steps for finding value in the cloud
What do companies with successful cloud strategies know that their peers don’t? Where to look for value.Feature
9 ways CIOs will fail to support hybrid work in 2022
The heroic work CIOs did in facilitating all-remote workplaces isn’t enough to tackle what’s next. Hybrid success requires the right investments, a new mindset, and widespread cultural changes.Feature
8 top priorities for CIOs in 2022
2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.Interview
AI/ML at scale: The next horizon for PPG’s data strategy
At PPG, data is key not only to IT strategy, but to enabling business strategy, says Jeff Lipniskis, global IT director. With a solid foundation in place, his focus now is on being AI ready.Feature
Top 7 challenges IT leaders will face in 2022
Facilitating hybrid working environments and ensuring a skills match for future success top the list of tough, ongoing issues IT leaders must navigate this year.Feature
Top 12 ITSM tools
IT service management has evolved into a key function for keeping the enterprise humming. These platforms can help you track and hone service workflows.Feature
7 hot IT budget investments — and 4 going cold
IT leaders are looking to leverage technology to fuel innovation and business transformation in the new year, with budget bets built to suit.Feature
10 IT resolutions for 2022
IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year.Feature
CIOs spell out top tech priorities for 2022
AI and automation will take center stage, as cloud and collaboration continue to impact IT agendas — and IT leaders keep apprised of disprupive technologies on the horizon.Feature
IT leaders’ top 15 takeaways from 2021
After another tumultuous year, CIOs list the big lessons they learned and how they shape what’s ahead.Feature
IT takes on a product mindset
The need to co-create with the business has many CIOs shifting away from IT projects in favor of a product-based approach that, like so much else in business, is a journey that takes time to nurture and succeed.IDG TECHtalk Voices
No, you cannot get rid of your IT department
But you can and should tweak the IT organization to meet modern requirements for agility, innovation, and digital-first operations. Here’s how.Opinion
The secret art of technical architecture improvement
Building effective IT 101: Now that you know what you have in your technical architecture, and how good (or not-so-good) it is, you’re ready to plan for its improvement.Feature
8 tips for streamlining legacy IT
Whether for stability’s sake or to support vital business processes, most CIOs still have to retain legacy apps and infrastructure. But that doesn’t have to mean hobbling along.How-To
11 tips for selecting and implementing an ERP system
From laying the organizational groundwork to planning for the long haul, IT experts offer insights on how to make this challenging business transformation smooth and successful.Opinion
Evaluating technical architecture: 11 key criteria and how to apply them
Building effective IT 101: Knowing what you have is a good first step. But knowing whether what you have is what you ought to have is a different matter.IDG TECHtalk Voices
How foresight enhances strategic planning in times of uncertainty
The future cannot be predicted, but strategic foresight enables leaders to embrace uncertainty by better understanding, anticipating, and preparing for change.Feature
Popular IT advice every CIO should ignore
Everybody has an opinion. The problem is, some opinions simply aren’t worth listening to.News Analysis
AI, cloud, hybrid work headline Gartner’s top tech trends for 2022
The C-suite’s recognition of IT as an engine for business transformation rages on, with CIOs taking center stage in improving digital experiences and advancing digital solutions.News Analysis
Greenhouse gas emissions: The next big issue for CIOs
Google, Salesforce, SAP, and others are making it easier for CIOs to manage greenhouse gas emissions, not just in the server room but across the whole enterprise.Feature
ITIL certification guide: Costs, requirements, levels, and paths
ITIL 4 is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.Opinion
Technical architecture: What IT does for a living
Building effective IT 101: Technical architecture is what separates a hard-to-navigate pile of tech from accelerating IT’s ability to get things done.Feature
What is AIOps? Injecting intelligence into IT operations
Organizations seeking to better monitor IT assets are turning to artificial intelligence to get ahead of performance issues and to automate fixes before negative impacts are felt.Feature
7 IT metrics that matter most
As the number of IT metrics multiply, it’s important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions.Feature
Public cloud: 4 success stories
The public cloud has been a booster shot for digital transformation during the pandemic. IT leaders offer advice on driving efficiency and agility in the cloud.Feature
7 hot digital transformation trends — and 3 going cold
The pandemic has seen organizations doubling down on true transformation. Here’s how digital initiatives are reshaping technology strategies and revolutionizing how work gets done.Feature
7 ways to rebuild a failed IT organization
Your CIO predecessor had some unique ideas about IT leadership — most of them terrible. Now it’s your job to clean up the mess. Here’s what how to get IT back on track.Feature
Top 18 enterprise architecture tools for 2021
These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.Feature
Real IT leadership: Selling the transformative dream
It's one thing to cook up a great new initiative, but making it happen requires powers of persuasion, solid partnerships, and access to genuine technical insight.Feature
UPS delivers resilience, flexibility with predictive analytics
The logistics titan has created a business intelligence platform that uses advanced analytics and machine learning to support forecasting, operations visibility, optimization, and reporting.Feature
Leveling up your IT talent strategy
The promise of technology advancements and digital transformation has helped CEOs finally recognize what the best CIOs have known all along: IT is the business. Is your talent strategy keeping pace?Feature
CIOs embrace business-led IT amid tech democratization
Shadow IT no more: CIOs are increasingly welcoming technologies built or bought by business lines, while providing governance and vendor management support.Managing Innovation & Disruptive Technology
How (and why) to create an emerging technology heat map
Use this rapid assessment tool to uncover the emerging technologies and trends that are of strategic importance to the business.Movers and Shakers
Keysight Technologies CIO: Tech companies need to modernize IT too
The architecture is composable and processes are agile at the electronics manufacturer, but for Dan Krantz and team, a ‘growth mindset’ is just as important.Feature
IT asset management (ITAM): Best practices and certs for optimizing IT assets
ITAM is a centralized approach to managing IT systems and assets. A strong ITAM strategy will help you oversee and optimize the wide range of technology at the heart of your business.Building IT Relationships
4 tactics for getting SIs to bid on your project
Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.Feature
What is digital transformation? A necessary disruption
Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.Feature
4 digital transformation success stories
Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders’ strategies and implementations.Feature
7 IT cost-cutting mistakes you must avoid
Are you cutting costs or cutting corners? Your job may depend on knowing the difference.Feature
5 ways IT is driving new revenue
CIOs are increasingly being called on to boost bottom lines by driving new revenue. Here’s how five IT leaders have transformed IT into engines for business growth.How-To
What is CMMI? A model for optimizing development processes
The Capability Maturity Model Integration (CMMI) helps organizations streamline process improvement, encouraging a productive, efficient culture that decreases risks in software, product, and service development.Feature
6 'crackpot' technologies that might transform IT
Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.Feature
What is NLP? Natural language processing explained
Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.Feature
IT leaders re-evaluate skillsets for the long haul
CIOs are meeting talent shortages and transforming tech agendas head on by assessing staff skills and developing roadmaps for obtaining the know-how necessary for long-term success.-
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Palo Alto Networks
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Palo Alto Networks
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