CIO Magazine: December 15, 2004

What It's Like To...Be Hired By The FBI

The FBI called me at home in Atlanta, right before Christmas 2001. I'd been mentioned as someone who could take over Trilogy, the Bureau's IT modernization project...

What It's Like To...Start Your Own Company

Being a CIO is hard work. Founding your own company is hard work plus. There's the added bonus of a lot of risk...


What It's Like To...Save $55,000

When it comes to cutting costs, you have to forget about any imaginary thresholds and look at everything. I made a list of every contract that the bank had and...

What It's Like To...Fire Half Your Staff

October 4, 2001, was the most difficult day of my professional life. We called in our 270 employees one at a time...

What It's Like To...Downshift Your Life

I'm the poster child for reinvention. But if 9/11 hadn't happened, would I have changed?

What It's Like To...Go From CIO To CEO

Early in my career, I had an image of what being a CEO was like. You showed up in a nice suit; you waited for the next meeting; people ran ideas by you...

What It's Like To...Take Your Application Source Code Out of Escrow

As a leading entertainment retailer with more than 800 stores, we're always looking for a competitive edge. And in the fall of 2000, we found one...

What It's Like To...Bear Witness To IT History

It would be easy for me to trace the 38 years I've spent in the IT industry by talking about technology...

What It's Like To...Walk In Your Customers' Shoes

In 2001, I was trying to select a clinical system that would make patient records available online. We were done with Y2K and trying to make...

What It's Like To...Brief The President

Briefing the president of the United States is 95 percent preparation and 5 percent presentation...

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