CIO Magazine Oct 15, 2007 issue archive

Feature

What Does It Take to Get IT Outsourcers to Innovate?

IT leaders say they want outsourcing providers to go beyond traditional services. And the providers want to market themselves as partners in innovation. So why isn't it happening?

Opinion

Want Innovation from Outsourcing? You Have to Pay for It

To get new ideas from your outsourcer, you have to be willing to rethink your approach, including how you pay for the services.

Feature

IT Value Metrics: How to Communicate ROI to the Business

CIOs are always faced with pressure to justify their IT expenditures. Now, new research can help correlate those IT dollars spent with business value accrued.

How-To

Relationships: CIOs Are People Who Need People

Solid relationships are the foundation for nearly every professional ambition a CIO could have and they shape the enterprise’s perception of its CIO.

News

CRM's Integration Blues

On-demand applications like Salesforce.com have many advantages, but can they integrate easily with your other core apps? Results still vary.

News

Mobile Phones Help Secure Bank of America Transactions

SafePass program designed to fend off Trojan attacks for online banking customers.

Feature

The Trouble With Online Collaboration Tools

Everyone wants to collaborate using IT. The problem IT leaders cite: A lack of integration among the tools, and frustrated end-users.

Best Practice

CIO Magazine: October 15, 2007

What Does It Take to Get IT Outsourcers to Innovate?

IT leaders say they want outsourcing providers to go beyond traditional services. And the providers want to market themselves as partners in innovation. So why isn't it happening?

Want Innovation from Outsourcing? You Have to Pay for It

To get new ideas from your outsourcer, you have to be willing to rethink your approach, including how you pay for the services.

IT Value Metrics: How to Communicate ROI to the Business

CIOs are always faced with pressure to justify their IT expenditures. Now, new research can help correlate those IT dollars spent with business value accrued.

Relationships: CIOs Are People Who Need People

Solid relationships are the foundation for nearly every professional ambition a CIO could have and they shape the enterprise’s perception of its CIO.

CRM's Integration Blues

On-demand applications like Salesforce.com have many advantages, but can they integrate easily with your other core apps? Results still vary.

Mobile Phones Help Secure Bank of America Transactions

SafePass program designed to fend off Trojan attacks for online banking customers.

The Trouble With Online Collaboration Tools

Everyone wants to collaborate using IT. The problem IT leaders cite: A lack of integration among the tools, and frustrated end-users.

5 Things I've Learned About Privacy

Information ethicist Dr. Larry Ponemon worries society will give up on privacy ideals as protecting personal data becomes harder.

CIO Magazine: October 15, 2007

In person or via teleconference, improve your decision-making processes in the meeting room.

Changes in IT and customer expectations mean business executives need to be more customer-focused than ever.

IT leaders say they want outsourcing providers to go beyond traditional services. And the providers want to market themselves as partners in innovation. So why isn't it happening?

To get new ideas from your outsourcer, you have to be willing to rethink your approach, including how you pay for the services.

CIOs are always faced with pressure to justify their IT expenditures. Now, new research can help correlate those IT dollars spent with business value accrued.

Solid relationships are the foundation for nearly every professional ambition a CIO could have and they shape the enterprise’s perception of its CIO.

On-demand applications like Salesforce.com have many advantages, but can they integrate easily with your other core apps? Results still vary.

SafePass program designed to fend off Trojan attacks for online banking customers.

Everyone wants to collaborate using IT. The problem IT leaders cite: A lack of integration among the tools, and frustrated end-users.

Information ethicist Dr. Larry Ponemon worries society will give up on privacy ideals as protecting personal data becomes harder.