CIO Magazine: October 15, 2007

Reader Q&A: Advice for Managing Business Meetings

In person or via teleconference, improve your decision-making processes in the meeting room.

What a "Fast, Cheap and Out of Control" Economy Means for Business Leaders

Changes in IT and customer expectations mean business executives need to be more customer-focused than ever.


What Does It Take to Get IT Outsourcers to Innovate?

IT leaders say they want outsourcing providers to go beyond traditional services. And the providers want to market themselves as partners in innovation. So why isn't it happening?

Want Innovation from Outsourcing? You Have to Pay for It

To get new ideas from your outsourcer, you have to be willing to rethink your approach, including how you pay for the services.

IT Value Metrics: How to Communicate ROI to the Business

CIOs are always faced with pressure to justify their IT expenditures. Now, new research can help correlate those IT dollars spent with business value accrued.

CRM's Integration Blues

On-demand applications like Salesforce.com have many advantages, but can they integrate easily with your other core apps? Results still vary.

The Trouble With Online Collaboration Tools

Everyone wants to collaborate using IT. The problem IT leaders cite: A lack of integration among the tools, and frustrated end-users.

Tip

5 Things I've Learned About Privacy

Information ethicist Dr. Larry Ponemon worries society will give up on privacy ideals as protecting personal data becomes harder.

Why CEOs Don't Get More Value from Their "Human Capital" (a.k.a. People)

If helping employees be more effective is becoming more important to CEOs than automating business processes, why don't companies invest accordingly?

Kimberly-Clark's Secrets to RFID Success

Get an in-the-trenches update on RFID from the man in charge of keeping store shelves across America stocked with Kleenex and Huggies at all times.