CIO Magazine: June 15, 2009

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Customer Loyalty Program Goes Beyond Discounts and Coupons

Grocery chain Haggen encourages customer loyalty by giving shoppers cash back to use for future purchases.

5 Facts About ERP That You May Not Know

Whether you're upgrading your ERP system or deploying one for the first time, it pays to understand today's ERP software landscape.


How to Make IT More Cost Effective

In a tight economy, it's more important than ever for IT to know where it's spending money. Blue Cross Blue Shield of Kansas City brought in a financial analyst to help its staff build fiscal knowledge

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How the United Kingdom Delivers Customer-Centric Government Services

A modern network and integrated databases make it easier for citizens in the United Kingdom to get social services. Our columnist, Charlie Feld, talks to U.K. Department for Work and Pensions IT Director General and CIO Joe Harley.

The Truth About Obama's "Tax on Outsourcing"

Misconceptions about President Barack Obama's plan to close overseas business tax loopholes abound. CIO.com sets the record straight about the five most common misperceptions.

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Gartner Offers IT Tips to Stretch E-Commerce Budget

E-commerce teams within IT departments must now do more with less, so they need to maximize their resources through shrewd and clever management, says Gartner, which offers this advice.

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