CIO Magazine: December 1, 2009

Best Practice

Learning to Share: Collaboration Requires of Culture of Comfort

To build a successful collaborative environment, companies must foster users' trust, address fears of loss of control and embrace open interaction

Tutorial

Download E-Discovery Guidance

Terminology definitions and guidance for IT staff

News

Collaboration: Interaction Disconnect

It is easier to set the goals for collaboration systems than to achieve the intended results.

Feature

Facebook, Mobile Phones and the Future of Shopping

Forget the mall. Retailers are tapping Facebook and mobile phones to get closer to customers wherever they are.

Opinion

Retail Therapy

How retailers are using social networking and mobile devices to reach customers.

CEO Letter By

What Are You All Doing?

In the spirit of celebrating one of the hottest social media trends this year—Twitter—I offer my closing column of 2009 in "tweet" format.

Feature

Telepresence: For Power Users Only

Telepresence technology offers the greatest benefits to companies that plan to use it often.

Best Practice

Innovation: How Boston Scientific Shares Data Securely to Foster Product Development

Medical device maker is encouraging innovation through software that breaks down information siloes while protecting data.

Feature

Windows 7: 5 Things for CIOs to Consider Before Deployment

Still deciding when to deploy Windows 7? These tips can help you make your decision.

Feature

Bluefly Focuses on the Customer Experience Where It Counts

The online clothing retailer uses customer experience monitoring tools to find website bugs and rescue lost sales.

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