CIO Magazine: December 1, 2009
Learning to Share: Collaboration Requires of Culture of Comfort
To build a successful collaborative environment, companies must foster users' trust, address fears of loss of control and embrace open interaction
Collaboration: Interaction Disconnect
It is easier to set the goals for collaboration systems than to achieve the intended results.
Facebook, Mobile Phones and the Future of Shopping
Forget the mall. Retailers are tapping Facebook and mobile phones to get closer to customers wherever they are.
Retail Therapy
How retailers are using social networking and mobile devices to reach customers.
What Are You All Doing?
In the spirit of celebrating one of the hottest social media trends this year—Twitter—I offer my closing column of 2009 in "tweet" format.
Telepresence: For Power Users Only
Telepresence technology offers the greatest benefits to companies that plan to use it often.
Innovation: How Boston Scientific Shares Data Securely to Foster Product Development
Medical device maker is encouraging innovation through software that breaks down information siloes while protecting data.
Windows 7: 5 Things for CIOs to Consider Before Deployment
Still deciding when to deploy Windows 7? These tips can help you make your decision.
Bluefly Focuses on the Customer Experience Where It Counts
The online clothing retailer uses customer experience monitoring tools to find website bugs and rescue lost sales.
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