CIO Magazine: November 1, 2010

Opinion

CIO Hall of Fame: Inductees Took Risks, Reaped Rewards

Tom Flanagan of Amgen, Filippo Passerini of Procter & Gamble, Brent Stacey of Idaho National Laboratory, Frank Modruson of Accenture, and Tom Murphy of AmerisourceBergen are this year’s class of CIO Hall of Fame Inductees.

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2010 CIO Hall of Fame Inductees Tout Business Breakthroughs

The five new members of our CIO Hall of Fame—who head IT for P&G, Accenture, Amgen, AmerisourceBergen and Idaho National Laboratory—are world-class leaders in strategy and execution.

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2010 CIO Hall of Fame Judges

This Year's Hall of Fame honorees were judged by 22 former inductees.

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CIO Magazine Founder Joins Hall of Fame

Joe Levy Named Honorary Member

Best Practice

Social Media: Tools for Learning What Asian Customers Think About Your Company

Social media-monitoring services are expanding into Asia, providing insight into customer comments in multiple languages.

Best Practice

How Retailers Are Using Location-Based Services Such as Foursquare

By integrating Foursquare and other location-based services with enterprise applications, companies can make loyalty programs more effective

Best Practice

Microsoft’s PowerPivot: Five Things You Need to Know

It comes free with Office 2010 and allows all of your Excel power users to dabble in business intelligence. Is it a godsend for IT or a new nightmare to manage?

CEO Letter By

Cloud and UI: CIOs Have a Big Opportunity on Their Hands

Mobile, m-commerce, geolocation, social media and real-time analytics are changing business. CIOs that can leverage this could own a key business priority around UI and the customer.

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How Assurant Solutions Saved Its Customers From Call Center Hell

New analytics tools help one insurance company pair its customers with the best call center representative for their needs, providing better service and retaining clients.

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VMware’s Private Cloud Computing Vision

VMware predicts your IT infrastructure will evolve from virtualized servers to private clouds, where enterprise apps will be served to any device from the most efficient location.

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