CIO Magazine: February 1, 2011

Best Practice

How Social Networking Creates a Collaboration Culture

Thanks to Facebook, people have become willing to share information, creating a workplace culture ready for collaboration. But CIOs need to deploy the right tools.

Opinion

How to Call on Customers

CIOs and their teams must spend more quality time with end customers

Feature

How British Airways Made Money From IT

British Airways leverages BPM changes into a new revenue stream

Review

What We’re Reading from the February 1, 2011 Issue of CIO Magazine

Books, blogs and research about IT, leadership and management

How-To

Waste Management Customers to Gain Data Visibility

CEO and CIO discuss plans to empower customers with data on waste collection and recycling

CEO Letter By

Three Great Reads for CIOs

Michael Friedenberg, President and CEO of IDG Enterprise, offers his latest book recommendations for CIOs.

Opinion

How the FBI’s CIO is Upgrading the Agency’s Technology

When CIO Chad Fulgham joined the FBI two years ago, his top priority was to upgrade IT. Is it an impossible mission?

Best Practice

Three Ways to Find Fresh IT Ideas on the Cheap

How to learn about emerging technologies without spending lots of time or money

Best Practice

How to Turn an IT System Into an External Product

CIOs share how they are learning to package, market and price their services

Feature

BlackBerry Security Still Plays in the Enterprise

BlackBerry security is still a selling point for CIOs as RIM takes on the iPad

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