CIO Magazine: July 1, 2011
Know Who Your Customer Is
To grow their businesses, companies need a deeper focus, not a broader reach
Turning an Outsourcer Into a Strategic Partner
How Hallmark Cards transformed an outsourcing relationship from one that just supplied IT support into a partnership that provides strategic advice.
How to Be a Better Leader in a Disaster
From Japan’s triple disaster to tornadoes in the United States, catastrophe can strike anywhere. And when it does, your leadership will matter more than the specifics of your business-continuity plan. CIOs who have been through...
Why Personal Leadership Style Matters When Disaster Strikes
CIOs say helping workers cope is key to recovery
Securing Data on All Devices
How CIOs are keeping control of mobile security risks while providing users with their choice of devices
For San Francisco Giants, Dynamic Pricing Software Hits a Home Run
Factors such as starting pitchers and Friday-night fireworks help the San Francisco Giants boost revenue by matching ticket prices to demand
5 Things You Need to Know About Google Chromebooks
The simplicity of cloud computing might be appealing to some users, but connectivity and security are still concerns.
4 Steps to Help Your IT Team When Disaster Strikes
CIOs who have been through disasters share ideas to help employees cope personally and professionally in a catastrophe, so they can help with business recovery.
How AmEx Disciplined Unruly Software Updates
The company is using repeatable processes to roll out software updates more efficiently
What We’re Reading from the July 1, 2011 Issue of CIO Magazine
Books, blogs and research about IT, management and leadership
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