It's not just just flexible systems. CIOs need to get in touch with the broader definition of business agility in three areas: market, organization and process.
It’s time to learn how to exploit the tools of mass discussion—or risk being sidelined. For starters, CIOs need to become more personally familiar with social media.
Another company acquired about 75 percent of Lincoln Trust, along with its technology, which left the CTO with a pressing need for a new technology platform .
Toyota's CIO says the carmaker analyzes social media commentary to learn what customers think of specific vehicles, identify quality problems and increase the accuracy of sales predictions .
CIO’s Publisher Adam Dennison wonders why all the burdens of IT process-creating and policy-making for new technologies must fall on the CIO’s shoulders. Should vendors be stepping up to help?