CIO Magazine: September 1, 2013

CIOs Need to Join the Social Conversation

It’s time to learn how to exploit the tools of mass discussion—or risk being sidelined. For starters, CIOs need to become more personally familiar with social media.

Cloud Helps Financial Company Spin Up a New IT Operation

Another company acquired about 75 percent of Lincoln Trust, along with its technology, which left the CTO with a pressing need for a new technology platform .

Toyota Goes All-in With Social Media Monitoring

Toyota's CIO says the carmaker analyzes social media commentary to learn what customers think of specific vehicles, identify quality problems and increase the accuracy of sales predictions .

Patriots Deploy Stadium Wi-Fi to Compete With the Comforts of Home

The New England Patriots hope Wi-Fi and exclusive content will lure fans from the comfy couch to chilly Gillette Stadium

Kennametal CEO Uses IT to Keep a Laser Focus on Customers

For Carlos Cardoso, CEO of Kennametal, a wealth of data about customers' manufacturing plants allows his company to identify ways to boost efficiency

New Role for the CIO: Chief Process Officer? 

CIO’s Publisher Adam Dennison wonders why all the burdens of IT process-creating and policy-making for new technologies must fall on the CIO’s shoulders. Should vendors be stepping up to help?

CIOs Play Vital Role in the Emerging Science of Talent Analytics

As 'social sensing' analytics give HR departments reams of new employee data, IT partnerships are a key ingredient for success, says Maryfran Johnson

3 Strategies for How to Demonstrate IT's Value

These CIOs show IT's business value by measuring sales growth, customer impact and risk mitigation

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