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Microsoft Ignite showcases first Project Cortex AI tool for SharePoint

Civil engineering firm Mott McDonald has been testing SharePoint Syntex, the first product to come out of Microsoft’s Project Cortex proving ground for AI-based content management tools.


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AI gives IT an edge in improving customer experience

The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.


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Tech Resume Library: 19 downloadable templates for IT pros

A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...


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7 ways to gain control over cloud spend

Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.


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Agritech startup AgroScout taps AI, drones, cloud tech for crop health

AgroScout, a three-year old agritech startup, uses machine learning and photographs captured by store-bought drones to help small farmers locate ailing crops and cut down on the use of pesticides.


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Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career

Microsoft is shifting to role-based credentials centered on the cloud, and is retiring its MCSA, MCSE, MCSD, and on-premises, technology-based certifications. Here’s what you need to know.


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The CIO Show: Raising the customer experience

In the latest episode of The CIO Show, technology leaders talk about how to deliver better CX.


Design thinking should be at the center of DX: Prashanth MJ, Sutherland Globalinnovation

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.


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Desert Adventures scales tourism business via cloud, web

The pandemic has not stopped the Dubai-based destination management business from expanding its client base and tour, travel offerings.


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Podcast: CIO Leadership Live with Shamim Mohammad, CI/TO, CarMax

Shamim Mohammad, CI/TO at CarMax, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss accelerating an omnichannel business, hiring...


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ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.


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10 lies CIOs tell themselves about their agile practices

Seeking to accelerate software delivery, IT organizations are embracing agile but all-too-common self-deceptions and persistent problems have most falling short.


Penelope Prett, CIO, Accenture

Leadership lessons from Accenture’s CIO

Penelope Prett on how storytelling, team empowerment, and personal brand allow IT to deliver maximum value at one of the world’s largest professional services firm.


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Top Middle East tech conferences: In-person and virtual

While the COVID-19 crisis has disrupted the 2020 conference schedule, there are a wealth of technology-related events — virtual and in-person — scheduled for the next few months in the Middle East.


Do More With R [video teaser/video series] - R Programming Guide - Tips & Tricks

“Do More with R” video tutorials

Search for R video tutorials by task, topic, or package. Most videos are shorter than 10 minutes