Movers and Shakers
By Martha Heller
Martha Heller, CEO of Heller Search Associates, an IT executive recruiting firm specializing in CIO, CTO, CISO and senior technology roles in all industries, brings you career advice, job changes and best practices from CIOs in the trenches.
Q&A: Leading IT in a high-volume M&A environment
AssuredPartners acquired over 50 companies in 2021. For CIO Sankha Ghosh, the keys to success in this environment are a dedicated M&A team in IT, and the ability to tell their platform story.
Running both IT and digital at Alorica
CIDO Mike Clifton explains how, in addition to managing the IT core, he and his teams are enabling the company’s go-to-market strategy, accelerating its digital roadmap, and using AI and ML to transform customer experiences.
From CIO to COO at DXC Technology
Because everything DXC was doing operationally involved technology, DXC’s CEO saw then-CIO Chris Drumgoole as the perfect candidate for the COO position.
How Kaiser Permanente IT shifted from order taker to influencer
With the pandemic as a burning platform, CITO Diane Comer identified and developed a set of competencies that would enable her team to “lean in” and act quickly for future success.
Eash Sundaram: CIOs offer much-needed expertise to PE-owned businesses
The former chief digital and technology officer of JetBlue discusses his new private equity operating partner role, and why PE firms are increasingly bringing CIOs into their firms and portfolio businesses.
At Black & Veatch, a new IT operating model enables digital opportunities
CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments – but never loses.
How CommScope restructured IT for better business partnership
To enable the global high-tech company’s business transformation, CIO Praveen Jonnala and the IT team asked themselves, ‘Who do we want to be?’ The result is a reimagined IT organization with empathy and humility at the core.
3 IT initiatives fueling business transformation at Zebra Technologies
Who says a zebra can’t change its stripes? CIO Deepak Kaul explains how a hub and spoke data model, along with cloud-based ERP and infrastructure, are at the heart of Zebra’s changing business model.
A platform model drives digital innovation at Zoetis
As CIDO of the global $6.7B animal health business, Wafaa Mamilli’s job is to find new areas of revenue generation.
Digital product factories enable a new business model at Toyota Financial Services
Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.
Advantage Solutions CIO: We want to leapfrog our legacy culture
CIO Deanna Steele shares how she and her team strike a balance between the operation of legacy systems and implementation of new solutions that drive business strategy at Advantage Solutions.
The Hanover CIO Will Lee: Our architecture must have optionality built in
The P&C insurance market is changing so quickly that Will Lee, CIO, is asking his team to focus both on near-term and long-term transformation. Critically important to the second horizon, says Lee, is an architecture that can allow the business to pivot.
Air Products CIO overhauls IT to support business transformation
To enable the $9 billion industrial gas provider to deliver new “mega projects,” CIO Brian Galovich has put self-service at the center of the target architecture, moved infrastructure to the cloud, digitized key business processes, and updated the IT operating model.
At Ingram Micro, digital change starts with the customer journey
The technology distributor’s entire digital transformation is “geared toward creating a single pane of glass for the lifecycle of customer engagement,” says CDO Sanjib Sahoo. His recipe for success includes establishing the right mindset, creating a balanced execution plan, and architecting technology to anticipate pivots.
Developing a digital culture at U. S. Steel
At one of the world’s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.
How Johnson Controls is going ‘digital to the core’
As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.
How Carrier IT built a new culture (during a spinoff and a pandemic)
CIO Joe Schulz and the digital team seized the once-in-a-lifetime opportunity to create a metrics-based, customer-focused culture for IT.
CVS Health puts customers at the center in product management shift
CIO Roshan Navagamuwa explains how a software engineering culture and four-layer architecture are helping $268B CVS Health become the world’s leading health solutions company.
Keysight Technologies CIO: Tech companies need to modernize IT too
The architecture is composable and processes are agile at the electronics manufacturer, but for Dan Krantz and team, a ‘growth mindset’ is just as important.
Unilever CIO: Digital literacy is the most important new capability to develop
Unilever North America CIO Alessandro Ventura has created a digital literacy curriculum to drive tech innovation.-
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