Today the value of customer experience is unquestionable. Brands leading the way in CX are 3 x more likely to have significantly exceeded their 2019 goals.
The pandemic has caused a shift to digital customer interaction almost overnight. That shift is likely to be permanent.
CIOs are uniquely placed to influence or drive customer experience in the increasingly digital business.
read White Paper
The ‘new normal’ means reimagining employee productivity and collaboration if organizations are to get the most out of their staff.