News Analyses

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MSC Cruises digitizes the passenger experience

Leveraging networking technology from HPE and Aruba, MSC Cruises has modernized the cruise ship experience.

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2017's biggest tech mergers and acquisitions

It's been a busy year for mergers and acquisitions in the IT industry, with a number of billion-dollar deals that did happen, or may yet do so. There's been action in cloud services, storage, microprocessors and transport. Here's our...

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The top 10 IT outsourcing service providers of the year

Accenture edged out Cognizant as the top IT service provider of the year, according to Everest Group’s second annual outsourcing vendor awards, thanks to its investment in software-as-a-service, private cloud, and the Internet of...

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CIOs need to focus on customer experience now

Customer experience was expected to be the top brand differentiator by 2020. A recent survey by Five9 shows it already is the top factor.

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Is your digital transformation behind the curve? See how you compare

Businesses around the world are undergoing, or at least planning, digital transformations. Yours might be one of them. Here's your chance to see how you measure up against 1,625 global business leaders questioned on their attitudes to...

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Talkdesk leverages AI to improve inside sales

Talkdesk for Sales is an excellent example of how AI can be used to augment a worker’s skill set and make them more productive.

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5 highest-paying IT jobs for every stage of your career

Whether you are entry-level, mid-level or executive-level, CIO.com has you covered as we identify the highest-paying IT roles for every stage of IT careers.

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Oracle leverages AI to push enterprise apps as users move to cloud

Ratcheting up the pace of enhancements to its software as a service (SaaS) and platform as a service (PaaS) offerings, Oracle is riding the wave of companies that are ditching on-premises enterprise apps and heading to the cloud.

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Mingis on Tech: Android vs. iOS – How they stack up

Android blogger JR Raphael and Apple expert Michael deAgonia get ... animated, shall we say ... as they tackle the basics of which mobile OS is better when it comes to security, updates, app stores, customization and innovation. Can...

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Mingis on Tech: What makes Android 8.0 'Oreo' special?

Android blogger JR Raphael gives us a rundown on the cool and useful new features in Android 8.0, better known as Oreo.

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Mingis on Tech: For the new iPhones, 'X' marks the spot

Apple on Tuesday unveiled its long-awaited smartphone line-up, with the new iPhone 8 and 8 Plus available later this month. But the flagship iPhone X – the one techies will really want – won't arrive until November.

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Ransomware: What you need to know now | Salted Hash Ep 1, Pt 4

Reporters Fahmida Rashid and Steve Ragan talk about the latest ransomware threats, the holes in IT security and the burdens on enterprises.

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U.S. Cyber Command gains status | Salted Hash Ep 1, Pt 2

Reporters Steve Ragan and Fahmida Rashid discuss the implications of the U.S. Cyber Command's recent elevation in status, putting it on the same level as the military’s other functional combatant commands.

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Kaspersky Lab, U.S. Cyber Command, Hollywood hacking and ransomware | Salted Hash Ep 1

Reporters Steve Ragan and Fahmida Rashid unpack the hottest topics in the security realm: Kaspersky Lab's Russia connection, the new status for the U.S. Cyber Command, Hollywood's hacking woes and ransomware.

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Hollywood's hacking woes | Salted Hash Ep 1, Pt 3

Reporters Fahmida Rashid and Steve Ragan talk about hacks of Sony and more recently, HBO, and what lessons enterprises can learn from the entertainment industry's mistakes.

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Kaspersky Lab and the Russia connection | Salted Hash Ep 1, Pt 1

Reporters Fahmida Rashid and Steve Ragan talk about antivirus vendor Kaspersky Lab, a Russian-based company that various U.S. agencies have flagged as untrustworthy. Should you use it?

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Tech Talk: Pricey iPhones, intent-based networks, GPS spoofing and smartwatches

Our panel looks at whether smartwatch makers blew it by not focusing on the enterprise, why intent-based networking is the next big thing, whether GPS spoofing is real, and how high is too high when it comes to iPhone prices.

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Will the new iPhone break the $1,000 barrier? | Tech Talk Ep 1, Pt 4

The panelists talk about their pricing predictions for the newest iPhone. Will this be the Apple device that gives consumers sticker shock?

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