ArticlesnewsZendesk to lay off another 8% of its staff, cites macroeconomic issuesThe new tranche of layoffs comes just six months after the company let go of 300 staffers and hired a new CEO in order to navigate its operations through macroeconomic distress.By Anirban Ghoshal Jun 01, 2023 3 minsCRM SystemsIT JobsnewsAlteryx works in generative AI for speedy analytics resultsOpenAI integration and AI wizardry for report generation are aimed at making Alteryx’s analytics products more accessible.By Jon Gold May 25, 2023 3 minsAnalyticsnewsRegister for CSO's Future of Cybersecurity SummitCSO’s Future of Cybersecurity Summit on June 8 will look at the security angles of emerging technologies, the state of cyberinsurance, and how to best manage the ever-changing regulations around data privacy, governance and more.By Beth Kormanik May 24, 2023 4 minsSecurity PracticesCareersIT Leadershipnews analysisEU’s AI Act challenge: balance innovation and consumer protection The AI Act is a work in progress since 2021, and discussions about how strongly AI should be regulated are only heating up in the EU. While some call for more control and rights for consumers, others fear rules could stall the innovation engine.By Martin Bayer May 22, 2023 6 minsRegulationArtificial Intelligencenews analysisExamining the fallout of APAC tech skills shortagesCompanies around the world are either experiencing or bracing for a skills gap. In the Asia-Pacific (APAC) region particularly, roles are becoming increasingly difficult to fill but efforts to address the business challenge are rising to the occasion.By Joanne Carew May 19, 2023 5 minsIT JobsIT SkillsIT LeadershipnewsServiceNow, Nvidia to bring generative AI to enterprise workflows The first results of the collaboration, which includes Nvidia’s NeMo foundation models, Nvidia’s DGX Cloud, and ServiceNow’s workflow platform, will see the companies offer AI generative applications for IT. By Anirban Ghoshal May 17, 2023 3 minsArtificial IntelligenceEnterprise Applicationsnews analysisEinstein GPT gives Salesforce unifying vision for high-profile acquisitionsSalesforce is bringing the power of generative AI to all its offerings, showing that its multi-billion-dollar acquisitions in recent years can create a whole greater than the sum of its parts.By Thor Olavsrud May 17, 2023 7 minsTechnology IndustrySalesforce.comArtificial IntelligencenewsSAP takes steps toward ‘green ledger’ for carbon accountingNew tools and capabilities in S/4HANA aim to help enterprises account for carbon emissions across their entire supply chain, as consumers and regulators seek more accurate, timely information about the climate impact of their products.By Peter Sayer May 16, 2023 5 minsSAPSupply ChainGreen ITnewsSAP to add generative AI, industry smarts to CX toolsA digital assistant incorporating generative AI functions is one improvement to SAP’s customer experience software the company will discuss at its Sapphire conference this week.By Peter Sayer May 16, 2023 5 minsSAPApplication IntegrationArtificial IntelligencenewsOracle first to open a cloud region in SerbiaOracle will offer over 100 Oracle Cloud Infrastructure (OCI) services and applications in the new region near Kragujevac, which Serbia intends to make into a tech hub.By Anirban Ghoshal May 15, 2023 3 minsCloud Computingnews analysisTableau GPT brings generative AI to Salesforce data analytics suiteSalesforce’s business intelligence updates include Tableau GPT for natural language queries, Tableau Pulse for automated analytics, and integration with Data Cloud.By Anirban Ghoshal May 09, 2023 7 minsBusiness IntelligenceEnterprise ApplicationsnewsSponsored by Foundry US EventsRegister Now for the Tech Conference FutureIT D.C.Build your leadership skills, your knowledge and your network at this one-day tech conference in Washington.By Beth Kormanik May 05, 2023 3 minsData BreachIT StrategyChange Management Show more Show less Show me moreLatestArticlesPodcastsVideos brandpost From edge to cloud: The critical role of hardware in AI applications By Broadcom Jun 06, 20235 mins Machine LearningArtificial Intelligence brandpost The new value calculator: Levers for business optimization Jun 06, 20235 mins Data Management brandpost The new wave of data observability Jun 06, 20234 mins Data Management podcast CIO Leadership Live with AGESA's Fusun Borluk Jun 05, 202314 mins CIO Leadership Live podcast CIO Leadership Live with Damian O'Gara, Chief Digital and Information Officer at Kent Jun 01, 202318 mins CIO Leadership Live podcast Episode 1: Reboot customer experience through the lens of data & AI Jun 01, 202332 mins Remote Work video CIO Leadership Live with AGESA's Fusun Borluk Jun 05, 202315 mins CIO Leadership Live video CIO Leadership Live with Damian O'Gara, Chief Digital and Information Officer at Kent Jun 01, 202318 mins CIO Leadership Live video CIO Leadership Live with Paul Natac, CIO, Provident Insurance May 31, 202345 mins CIO Leadership Live