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SAP faces breakdown in trust over innovation plans

The company’s plan to offer future innovations in S/4HANA only to subscribers of its Rise with SAP offering is alienating customers, user conference hears.

By Peter Sayer

Dec 05, 2023 6 mins

SAPSAPSAP

ServiceNow adds gen AI to more workflows, including chatbot creation

Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots.

By Peter Sayer

Nov 16, 2023 5 mins

ServiceNowServiceNowServiceNow

Microsoft Ignite 2023: 11 takeaways for CIOs

Copilots take over as Microsoft embraces generative AI at its annual developer conference.

By Peter Sayer

Nov 15, 2023 8 mins

MicrosoftGenerative AIEnterprise Applications

Salesforce Automotive Cloud adds Einstein Studio, Fleet Management

CRM provider Salesforce is adding a host of features to its Automotive Cloud, including Automotive Loan, Lease Console, and connected car capabilities.

By Anirban Ghoshal

Nov 07, 2023 3 mins

Automotive IndustryAutomotive IndustryAutomotive Industry

Is your data strategy ready for gen AI? LOB leaders may disagree

Analytics and IT decision-makers are feeling the pressure to implement unified data strategy and better data management to support generative AI efforts, research by Salesforce reveals.

By Thor Olavsrud

Nov 02, 2023 7 mins

Generative AIData GovernanceData Management

SAP unveils tools to help enterprises build their own gen AI apps

SAP Build Code suite combines new and existing developer tools, while a foundational AI model trained on anonymized customer data will be available to help automate tasks.

By Peter Sayer

Nov 01, 2023 6 mins

SAPGenerative AIData Architecture

AI Safety Summit: What to expect as global leaders eye AI regulation

The UK government has grand ambitions for the event this week, but its place among other similar summits and the absence of key heads of state may undo the main focus of addressing urgent AI risks.

By Peter Sayer

Oct 30, 2023 8 mins

RegulationGovernmentGenerative AI

AWS revenue growth stabilizes with a boost from generative AI-led services

Competitors, however, are catching up fast with twice the revenue growth rate as AWS tries to defend its position as the largest public cloud provider.

By Anirban Ghoshal

Oct 27, 2023 3 mins

Amazon Web ServicesGenerative AI

IBM bets on generative AI to escape economic headwinds

IBM’s third-quarter earnings were boosted by enterprises’ interest in generative AI, which drove up its software and consulting revenue.

By Anirban Ghoshal

Oct 26, 2023 4 mins

Generative AIIBM

NetSuite adds generative AI to its entire ERP suite

Along with new AI-powered capabilities, the ERP provider is adding new enterprise performance management tools and features to its suite.

By Anirban Ghoshal

Oct 17, 2023 6 mins

Generative AINetSuite

IT services company Atos runs into headwinds with plan for IBM-style split

Atos is selling its legacy managed infrastructure services business to an investment fund and rebranding as Eviden.

By Peter Sayer

Oct 16, 2023 6 mins

Technology Industry

SAP’s new generative AI pricing: Neither transparent nor explainable yet

The ERP vendor is adding a new pricing tier to its Rise with SAP offering with an opaque mix of bundled and usage-based pricing for generative AI functionality.

By Peter Sayer

Oct 12, 2023 5 mins

SAPSAPSAP