Enterprise technology news for IT leaders
NewsDespite posting revenue growth across all its business segments, IBM is set to lay off around 1.5% of its workforce. NewsSAP’s profitability fell sharply in 2022 despite overall revenue growth and booming cloud sales, prompting it to sell its remaining stake in Qualtrics and lay off 2,800 staff. NewsServiceNow’s share price slid in after-hours trading despite major revenue growth being announced in the company’s fourth quarter results. News AnalysisMicrosoft is investing billions more into OpenAI, the company behind ChatGPT, and plans to roll out new enterprise services based on the company’s generative AI products. NewsA securities fraud lawsuit filed against IBM accuses the tech giant of deceiving investors by shifting mainframe revenue to make its cloud and AI-based Watson products appear to be in high demand. NewsThe new capabilities include a shelf-checking AI feature and updates to Google Cloud's Discovery AI and Recommendation AI services for retailers. NewsAn audit report showed the space agency spent an additional $20 million over the same period in fines and overpayments to vendors such as IBM, SUSE, and SAP among others. NewsAs Nvidia’s customer tracking technology develops, scrutiny from retail CIOs is put into sharper focus. NewsIn a filing with the SEC, Salesforce, the latest company to announce a round of mass layoffs, said it expects to incur charges of up to $2.1 billion relating to severance pay and office closures. NewsClients should receive the same service from partners as they receive from IBM, the company says. News AnalysisWhen a vendor you use gets bought by one you don’t, its new product roadmap may leave you stranded. Planning for such risks should be a key part of every CIO’s vendor management process. NewsThe new public cloud region will offer over 100 OCI services and applications, including Oracle Autonomous Database, MySQL Heatwave, OCI Data Science, Oracle Container Engine for Kubernetes, and Oracle Analytics. NewsEnterprises are paying bigger premiums for a handful of specific IT skills and certifications, new data shows. News AnalysisSurveys by user organizations on both sides of the Atlantic show more SAP customers moving, or planning to move, to S/4HANA from ECC 6, although stumbling blocks remain. News AnalysisCloud services as a category has been growing faster than license support business for the company, which expects cloud infrastructure margins to improve in the coming quarters. NewsThe 10-year partnership calls for the London Stock Exchange Group to move all its systems to Microsoft Azure Cloud and work with the tech giant to develop new data and analytics products. NewsOcto exclusively serves the US federal government, including its defense, health, and civilian agencies in digital transformation projects. NewsThe announcement that Salesforce co-CEO Bret Taylor is resigning has overshadowed its report that third-quarter sales increased by 14%. NewsThe deal could make HPE a dominant player in the cloud computing market. NewsAt re:Invent 2022, the cloud services provider launched a new application that integrates machine learning to help enterprises get a unified view of their supply chain. NewsAt re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview. NewsVeeam is making a play for CIOs with a new offering that would allow enterprises to pay based on whether it is able to meet agreed-on backup and recovery time objectives. NewsSAP Build provides enterprises with a new low-code development resource built on the same infrastructure as its pro-code development tools. News AnalysisAccording to analysts at Gartner, CIOs should use digital investment through the recession in order to deliver growth, and repeatable financial and environmental benefits. NewsThe layoffs are estimated to set Zendesk back by about $28 million, primarily due to costs incurred on severance payments and employee benefits. NewsMicrosoft is accused of using new licensing rules for its productivity software to push European enterprise customers toward its Azure cloud infrastructure. NewsSalesforce has joined ranks with technology peers Twitter and Meta as it starts laying off hundreds of employees this week. NewsSpending on infrastructure-as-a-service (IaaS) is expected to grow the most, with platform-as-a-service (PaaS) and software-as-a-service (SaaS) showing signs of slowdown, Gartner reports. NewsRevenue for the third quarter of 2022 marks AWS’ slowest expansion in the last few quarters. NewsThe company remains confident of posting strong revenue numbers for the rest of the year despite uncertain macroeconomic conditions. NewsGoogle Cloud is struggling to catch up with larger rivals Microsoft and AWS, despite reporting a 38% growth in third quarter. NewsSAP cloud sales rose 38% to €3.28 billion in the third quarter, sparking an increase in overall revenue, though rising expenses dragged down profit. NewsSaaS purchasing platform Vertice reports that enterprises are overpaying between an average of 20%-30% for collaboration tools. NewsAt its CloudWorld conference, the company announced healthcare-oriented features for its Fusion Enterprise Performance Management (EPM), Supply Chain and Manufacturing (SCM) and Human Capital Management (HCM) suites.
NewsAt CloudWorld, Oracle said it's opening up its applications platform for ERP customer developers, unveiled a new B2B service, and announced a slew of updates to its EPM, SCM and HCM offerings. News AnalysisBuilt on Driver 360, Salesforce Automotive Cloud aims to offer auto makers, dealers, and finance groups a single view of customers and their vehicles, tracking interactions from factory to junkyard. NewsThe 201 employees laid off from its Redwood Shores office in the latest round of cuts include data scientists, developers and marketing specialists, according to several news reports, and comes as hiring for IT slows. NewsAt its Ignite 2022 customer conference, Microsoft unleashed a host of innovations, including Managed Environments for Power Platform. NewsThe company has released a new AI-based translation service called Translation Hub and added two new features to its Document AI service. NewsThe company is adding the new regions in Austria, Greece, Norway, South Africa, and Sweden to meet growing demand and help companies meet data sovereignty requirements. NewsThe investigation was launched after the US markets regulator, the Securities and Exchange Commission (SEC) imposed a $23 million fine on Oracle under the Foreign Corrupt Practices Act. NewsAppealing to companies that are navigating a global labor shortage and supply-chain problems, NetSuite at its SuiteWorld conference has announced a wide variety of tools across its ERP suite to automate and optimize business processes. NewsSurvey data from Spiceworks/Ziff Davis shows a generally strong outlook for IT spending in 2023, but large enterprises are set to be the main beneficiaries of new technology uptake. NewsJensen Huang was only joking — but the cloud-based simulation-as-a-service technologies he demonstrated at Nvidia’s GTC Fall conference mean CIOs should take him seriously. News AnalysisNetSuite's recently launched referral rewards and association-buying programs, similar to Oracle’s Support Rewards program, appear to be attracting new users, the company says. NewsThe latest revision of the Now workflow automation platform introduces features that focus on simplifying the supply chain, automating asset management, and planning for sustainability. NewsSalesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers. NewsWhile war and supply chain disruptions cause headaches for vendors, demand for IT products and services remains high. NewsLack of budget and resistance to change are top barriers to digital transformation in most legal departments across the US, according to new research.
NewsAfter almost 10 years without a price increase, SAP will push up support costs by as much as 3.3% from next year.