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11 outsourcing myths debunked

Outsourcing has evolved — and so too have the misconceptions around what makes a successful sourcing partnership in the digital era.


A protective face mask site on a laptop displaying models of viral cells.

Time to reset long-held habits for a new reality

As we enter the seventh month of the COVID-19 crisis in Australia, businesses are continuing to manage through the tough rules impacting the economy with so much uncertainty hanging over their heads.


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Microsoft Ignite showcases first Project Cortex AI tool for SharePoint

Civil engineering firm Mott McDonald has been testing SharePoint Syntex, the first product to come out of Microsoft’s Project Cortex proving ground for AI-based content management tools.


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NTT Fan Experience

Hoe de Tour de France data inzet om teams en kijkers meer inzicht te geven

NTT wil door middel van realtime analytics en IoT ervaring Tour de France voor zowel fans als deelnemers verbeteren.


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AI gives IT an edge in improving customer experience

The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.


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Tech Resume Library: 19 downloadable templates for IT pros

A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...


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How Splunk boosted security and productivity at ASICS

Deployment of Splunk Enterprise brought real benefits from existing security and logging infrastructure, as well as an increase in efficiency and productivity.


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7 ways to gain control over cloud spend

Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.


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Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career

Microsoft is shifting to role-based credentials centered on the cloud, and is retiring its MCSA, MCSE, MCSD, and on-premises, technology-based certifications. Here’s what you need to know.


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The CIO Show: Raising the customer experience

In the latest episode of The CIO Show, technology leaders talk about how to deliver better CX.


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Design thinking should be at the center of DX: Prashanth MJ, Sutherland Globalinnovation

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.


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Podcast: CIO Leadership Live with Shamim Mohammad, CI/TO, CarMax

Shamim Mohammad, CI/TO at CarMax, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss accelerating an omnichannel business, hiring...


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Wat houdt een security culture in en van welke factoren is het afhankelijk?

IT security is de afgelopen jaren van een subtopic in de industrie uitgegroeid tot een miljarden-business en een onderwerp dat tot in de boardroom wordt besproken. De meeste organisaties weten inmiddels wel dat een goede...


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ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.


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10 lies CIOs tell themselves about their agile practices

Seeking to accelerate software delivery, IT organizations are embracing agile but all-too-common self-deceptions and persistent problems have most falling short.