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15 SLA mistakes IT leaders still make

From treating service-level agreements as a one-time exercise to failing to establish escape clauses, IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive business value.


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How DMaaS eliminates data silos and 4 tips for choosing a provider

For CIOs caught in an ever-growing web of complicated data silos, data management as a service can help drive a competitive business advantage.


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Podcast: CIO Leadership Live with Angela Yochem, EVP & Chief Transformation and Digital Officer, Novant Health

Angela Yochem, EVP & Chief Transformation and Digital Officer at Novant Health, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss...


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Time to get insightful: NZ Trade and Enterprise’s next IT phase

NZTE is focusing on an enhanced analytics and data strategy, and its IT staff is learning new skills and approaches to make that possible.


Discover five emerging tech trends with transformational impact

5 critical steps to relaunch a transformation initiative

Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by...


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7 signs it's time to kill an IT investment

Saying good-bye is hard to do. Worse, however, is pouring precious resources into a project that's doomed to failure.


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Application rationalization: Streamlining your IT portfolio

IT leaders are increasingly launching application rationalization initiatives to cut operational costs and improve resiliency and agility. Here’s how to weed out the waste and reinvest.


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Top 12 BI tools of 2021

It’s not always easy choosing a business intelligence tool to meet the needs of your enterprise. Here are 12 that could work for you.


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Product-based IT: A bold shift to business value

IT leaders are swapping out project-based IT service delivery in favor of product development models predicated on business outcomes.


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The year ahead for Watercare CDO Rebecca Chenery

What’s on the tech horizon for Watercare CDO Rebecca Chenery in 2021 as New Zealand—and the world—emerges from the COVID-19 pandemic?


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Top 8 challenges IT leaders will face in 2021

Facilitating the future of work and securing a hybrid working environment top the list of tough, pandemic-inflected issues IT leaders must navigate this year.


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Hybrid work model helps VMware navigate the pandemic

The software maker’s hybrid work model enables employees to work almost anywhere, an effort that includes new conference room tech and experiments with meetings conducted in virtual reality.


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What IT leadership looks like in 2021

As IT leaders meet the challenges of the COVID era, only one thing is assured – more change is coming sooner than you think.


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The CIO’s next key role: Change agent

For today’s IT leaders, change management is more than technical. It’s about spearheading cultural transformation at every level of the business.


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How CIOs can (and should) measure business outcomes

There are two kinds of measurements in business: one to assess performance and the other to provide intelligence. The smart CIO needs to do both.