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7 ways you’re failing your digital customers

The pandemic has only accelerated the need to deliver digital capabilities that delight customers. Unfortunately, most IT organizations are coming up short.


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Top 6 process mining tools for streamlining workflows

Companies seeking to the lay the foundation for business process automation can find valuable insights into process flows, thanks to new AI-based tools that track data as it moves through enterprise systems.


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Your guide to top tech conferences 2020

CIO.com's directory of technology conferences makes it easy to find events coming to a convention center near you and those worth traveling to.


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7 IT silver linings of the pandemic

Beyond just keeping business afloat, companies and IT leaders are finding unexpected benefits to COVID’s business disruptions.


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How to negotiate a job offer

Compensation is one thing, but CIOs and soon-to-be CIOs should leverage their job offer position by putting their values on the table and setting themselves up for success before they sign.


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5 famous analytics and AI disasters

Insights from data and machine learning algorithms can be invaluable, but mistakes can cost you reputation, revenue, or even lives. These high-profile analytics and AI blunders illustrate what can go wrong.


Alvina Antar, CIO, Okta

CIOs embrace remote recruitment to land new gigs

New CIOs of Okta and Quick Base discuss their recruitment experience and offer tips for IT leaders open to or actively seeking new roles during the pandemic.


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Foodstuffs deploys digital identity ahead of new NZ privacy law

The grocery distributor gained better customer transactions, reduced administrative costs, and better support for user privacy.


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6 IT projects to boost your tech career

Looking to get ahead? Investing time in an independent side project can pay off at your day job. Here are your best bets for learning skills expected to grow in demand in 2021 and beyond.


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DOJ's antitrust fight with Google: how we got here

Piling on big tech companies is the fashion of the day, but don't expect the US government to break up Google.


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What is a data architect? IT’s data framework visionary

Data architects visualize and design an organization's enterprise data management framework, aligned with enterprise strategy and business architecture.


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Remote IT’s future: Key lessons learned from this WFH era

COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?


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Tech Resume Library: 20 downloadable templates for IT pros

A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...


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How did your continuity plan stack up against Covid?

Now that things are stabilizing, it's time to evaluate how well your business continuity plans handled Covid and where you need to make changes.


Randy Gaboriault, chief digital and information officer, ChristianaCare

CIOs rise to the new revenue challenge

The pandemic has accelerated the need for CIOs to pitch in on the bottom line. Here’s how tech execs are transforming into more revenue-focused IT leaders.