Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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Melanie Kalmar, Chief Digital and Information Officer, Dow

5 questions with Dow’s Melanie Kalmar

Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.

Diane Schwarz, CIO, Johnson Controls

How Johnson Controls is going ‘digital to the core’

As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.

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10 impediments to IT innovation

From inefficient IT operations to an inability to upskill at pace, innovation is often undercut by ingrained organizational issues that IT leaders must change.

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How New Zealand’s prisons adapted process, not technology, for better welfare

A new rostering system is one example of a digital transformation underway at NZ Corrections, led by chief digital officer Alastair Turrell.

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7 hot digital transformation trends — and 3 going cold

The pandemic has seen organizations doubling down on true transformation. Here’s how digital initiatives are reshaping technology strategies and revolutionizing how work gets done.

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Inside Fonterra’s incremental digital transformation

CIO Toby Granwal outlines the New Zealand dairy cooperative’s rebalancing of in-house and contracted talen, and the simplification of its IT infrastructure.

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8 tips for improving customer experience

CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.

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Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.

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7 skills of successful digital leaders

Effective digital transformation requires strong leadership. Here’s how to helm your company’s digital journey through considerable organizational change.

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4 digital customer experience success stories

Walmart, Ally Financial, and Raytheon are among the wide range of companies that have moved rapidly to build out new digital services to accommodate customer preferences.

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Inside NZ retail chain Mitre 10’s digital transformation

The owner-operated home-improvement retailer’s Programme One effort will remake the technology stack. Mitre 10 execs share the details of where the five-year effort stands in Year 2.

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IDC: IT demand reshaped in digital resilience shift

Join us as we reveal IDC’s outlook for overall IT demand and how it’s being shaped by companies shifting from a singular focus on digital transformation to digital resilience. We’ll look at the role technology will play as...

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Rethinking IT governance for agility and innovation

To meet today’s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility — without sacrificing stability and security.

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4 tactics for getting SIs to bid on your project

Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.

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How GE’s data transformation journey is unfolding

GE’s on a multi-year, transformational journey with data – all driven by a data “product” strategy that included standing up a single data store, enabling shared services, delivering analytics, operationalizing business units, and...

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What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.

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Reskilling IT for digital success

IT leaders are training employees to round out their skills in support of digital transformations. Here, CIOs share their reskilling strategies and lessons learned.

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4 digital transformation success stories

Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders’ strategies and implementations.

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