Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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7 hot digital transformation trends — and 3 going cold

The pandemic has seen organizations doubling down on true transformation. Here’s how digital initiatives are reshaping technology strategies and revolutionizing how work gets done.

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Inside Fonterra’s incremental digital transformation

CIO Toby Granwal outlines the New Zealand dairy cooperative’s rebalancing of in-house and contracted talen, and the simplification of its IT infrastructure.

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8 tips for improving customer experience

CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.

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Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.

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7 skills of successful digital leaders

Effective digital transformation requires strong leadership. Here’s how to helm your company’s digital journey through considerable organizational change.

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4 digital customer experience success stories

Walmart, Ally Financial, and Raytheon are among the wide range of companies that have moved rapidly to build out new digital services to accommodate customer preferences.

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Inside NZ retail chain Mitre 10’s digital transformation

The owner-operated home-improvement retailer’s Programme One effort will remake the technology stack. Mitre 10 execs share the details of where the five-year effort stands in Year 2.

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IDC: IT demand reshaped in digital resilience shift

Join us as we reveal IDC’s outlook for overall IT demand and how it’s being shaped by companies shifting from a singular focus on digital transformation to digital resilience. We’ll look at the role technology will play as...

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Rethinking IT governance for agility and innovation

To meet today’s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility — without sacrificing stability and security.

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4 tactics for getting SIs to bid on your project

Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.

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How GE’s data transformation journey is unfolding

GE’s on a multi-year, transformational journey with data – all driven by a data “product” strategy that included standing up a single data store, enabling shared services, delivering analytics, operationalizing business units, and...

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What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.

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Reskilling IT for digital success

IT leaders are training employees to round out their skills in support of digital transformations. Here, CIOs share their reskilling strategies and lessons learned.

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4 digital transformation success stories

Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders’ strategies and implementations.

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The hard truth about business-IT alignment

Building effective IT 101: Forget what you’ve heard about aligning IT to the business. In the digital era, IT-business integration is the true key to organizational success.

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How CBRE’s data transformation journey is creating better business outcomes

The commercial real estate industry is experiencing an infusion of investment with $60 billion alone supporting property technologies – or “proptech.” CBRE, the world’s largest commercial real estate services and investment firm,...

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Innovation vs. operations: A critical balancing act IT must master

The sweet spot between business innovation and operational excellence is elusive, but IT’s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.

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The new IT skills mandate for digital success

New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within.

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