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NZ health insurer pursues simplification with HR and IT in close alliance

20 spreadsheets and multiple tools comprised the HR tool set for 800 people. So Southern Cross Medical Care Society replaced them all with a single suite.

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How AI is revolutionizing training

Pressed by the need to fill skills gaps, organizations are turning to artificial intelligence to transform stagnant training approaches into continually evolving upskilling strategies.

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Rethinking data management for faster time to value

Enterprises should abandon traditional ETL approaches and strategies and adopt future state architectures that distribute the data transformation burden.

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CIOs battle product management pitfalls

Product management is increasingly the preferred method of delivering digital capabilities. Yet the transition from a project-based mindset is rife with challenges, say IT leaders and experts.

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CIOs cash in on COVID heroics

IT leaders’ pandemic response has increased their visibility and importance, making them more marketable in landing new gigs, promotions, and greater stakes.

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16 traits of a world class chief innovation officer

Your innovation program, and the role of the CINO, is too important to leave to chance. Make sure whoever holds the top innovation job has these essential qualities.

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7 management books every CIO must read

Keeping pace with evolving management concepts and practices is as important as monitoring the latest IT trends. These seven books will ensure that your business management skills keep pace with your IT knowledge.

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Robots take the guesswork out of doctors’ handwriting at NZ’s Mercy Radiology

The use of robotic process automation has been key in digitising mundane processes and better engaging customers—all without costing human jobs.

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7 IT leadership lessons learned from COVID-19

IT leaders from HP, McAfee, Johnson Controls, and other enterprises reflect on what they learned after leading teams through a full year of the COVID-19 pandemic.

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How to build (and sustain) high-performing IT teams

With shorter chains of command and by ‘not shooting for perfection,’ CIOs are emerging from the chaos of 2020 with higher-performing technology teams.

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AI makes edge and IoT smarter

Implementing artificial intelligence at the edge can not only reduce latency and networking costs but also improve security and unlock the power of distributed intelligence.

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Inside the NZ tax system overhaul that was too big to fail

A seven-year transformation effort is nearing its end, and its programme manager describes how the “total makeover” was accomplished.

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6 AI myths holding your business back

For organizations looking to turn their AI investments into business value, understanding the technology's capabilities and limitations is key.

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10 tips for fostering a culture of continuous learning

To create and maintain an adaptable, dynamic organization that thrives in ever-changing conditions, IT leaders must encourage staff to continually acquire new skills and embrace new mindsets.

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Top IT spending priorities for 2021

IT budget priorities reflect the pandemic’s ongoing effects, with IT leaders earmarking more for improving remote work, expanding digital initiatives, and enhancing customer experience.

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Skills and traits of elite IT automation teams

From RPA to AI, automation has become a key IT priority. Here’s what to look for in building a versatile team suited to automating processes across your enterprise.

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AI governance: Reducing risk while reaping rewards

With AI moving from pilots to production, enterprises must establish cross-departmental oversight strategies focused on data quality, compliance, ethics, and more.

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Online ANZ retailer Ezibuy brings data closer to the business user

BI data should not be owned by IT, but instead should be at the heart of the business, the retailer believes. So that’s how Ezibuy deployed its BI tools.

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