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ServiceNow ‘Rome’ emphasizes employee experience
CIOs weigh in on ServiceNow’s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.
Hands-on IT skills pay off more than certs, study says
Learning the right leading-edge skills is paying off in a job market that is becoming oversaturated with certificate holders, driving down credentialed premiums.
National strategy, digital twin, and skills shortages on NZ tech minister’s mind
David Clark explains how a proposed national digital strategy differs from the ITP effort, and why he views the skills shortage as a skills mismatch.
AWS and Qualtrics offer new ways to gauge customer sentiment
Amazon Web Services has created a new API to help companies ascertain how their customers feel, while Qualtrics bought a competitor to do it.
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