How to make the consultant’s edge your own
By dodging your culture of silence and offering employees an escape from the bureaucracy of blamestorming, consultants show how to discover and address root causes.
Five areas where EA matters more than ever
Businesses are employing enterprise architecture to improve product delivery, risk management, and even employee retention, among other business-critical uses.
Tableau adds data storytelling to its revamped cloud platform
The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.
5 tips for building your innovation ecosystem
If it’s innovation you’re after, look beyond the brand names. Chances are, they’re not as innovative as you may think.
6 business risks of shortchanging AI ethics and governance
Factors inherent to artificial intelligence and its implementation can have dire ramifications for your company if ethics and governance aren’t baked into your AI strategy.FROM OUR ADVERTISERS
CIO Leadership Live with Chief Digital Officer Allan Lightbourne of Tauranga City Council
Tauranga City Council’s Chief Digital Officer Allan Lightbourne on having fun at work, dealing with diverse business units and helping the wider organisation “see what possible might look like”.n
What is ITIL? Your guide to the IT Infrastructure Library
ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
The rise of servant leadership
The Great Resignation has ushered out command-and-control style leadership in favor of empathy and empowerment. These tech leaders put those principles into practice.
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The technologist’s classic blunder
Steve Jobs fell for it, so did Steve Sewell, founder of Builder.io, among countless others. But avoiding it takes just a simple mindset shift.
Oracle integrates CDP data in Fusion Cloud for better customer service
As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.
D-Wave puts a third quantum computer in the cloud
The company is making its third D-Wave Advantage system available via Amazon Braket and has updated its tools to enable enterprises to apply quantum annealing to new optimization problems.
Top 8 predictive analytics tools compared
Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.
CIO Leadership Live with CIO/CTO Doug Talbot of Environment Canterbury
Environment Canterbury CIO/CTO on why transformation needs to be evolutionary not revolutionary, building a learning culture, and the importance of customer centricity.n
Redefining the CIO role post-pandemic
A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
CIOs look to foster innovative IT cultures, post-COVID
Coming out of the pandemic, CIOs are placing a greater emphasis on innovation by re-engineering IT cultures for sustained creativity and expanding on breakthrough pandemic solutions.
IBM adopts ‘Rise with SAP’ for internal ERP cloud move
IBM will also offer to host clients’ S/4HANA systems on Power servers under the Rise umbrella.
8 business concepts IT leaders should master
CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.
What is a customer data platform? A unified customer database
CDPs are prepackaged, unified customer databases that pull data from multiple sources to create customer profiles.
CIO Leadership Live with CISO Hilary Walton of Kordia Group
Kordia Group CISO Hilary Walton on the importance of security governance, the benefits of career pivots and why more CIOs should pay attention to NFTs.
Reskilling IT for digital success in a tight talent market
IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.
Google Cloud data engineering, analytics systems target manufacturers
The solutions aim to unify and analyze data from manufacturing assets and will compete with similar industry offerings from the stables of AWS, Oracle, Microsoft and IBM.
SAP trials meeting-free Fridays
CIO Florian Roth’s team was one of the first to adopt the Friday focus on deep work.
What is root cause analysis? A proactive approach to change management
Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.
vFunction tool assesses technical debt for app modernization
vFunction Assessment Hub is aimed at IT decision makers, providing a technical debt score highlighting the complexity of the legacy application code and risk factors associated with it.
Essential data science tools for elevating your analytics operations
With organizations increasingly turning to data science to derive business value, the tools that support the work are proliferating. Here are the key tools successful data scientists rely on.
3 consultant mistakes CIOs can’t help making
When it comes time to tap outside expertise, IT leaders too often fail to know what to ask for, who to select, or what to do with the advice they pay for.
CIO Leadership Live with CIO and CISO Karl Wright of Datacom
Datacom CIO and CISO Karl Wright on how change is driven by people rather than technology, the importance of storytelling, and why he’s giving ex-prisoners IT jobs through the Take 2 programme.n
Marsh McLennan’s CIO Paul Beswick on fostering IT velocity
Paul Beswick, CIO at Marsh McLennan, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss fostering IT velocity, business process focus, the entry-level recruiting surge, development COE, delivering the future with IT and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
Top 10 business needs driving IT spending today
Security and efficiency directives are fueling a shift in IT spending toward foundational business requirements to position organizations for uncertain future.
Sandbox AQ CEO: Enterprises must prep for quantum threats
The Google spin-off’s CEO Jack Hidary talked with CIO.com about Sandbox AQ’s plans for developing enterprise software based on AI and quantum tech and what CIOs should expect from a post-RSA future.
6 key challenges of complex cloud environments — and how to manage them
Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies.
IT spending growth slows, as remote work proliferates
A new survey describes an IT spending landscape shaped by remote work and its consequences, as spending growth slows slightly, with security and networking as priorities.
10 ways to recession-proof your IT career
With inflation and other global factors increasing the risk of recession, savvy IT pros are reconsidering their approaches to work to ensure career prospects in uncertain economic times.
What’s next for digital transformation?
Thirty-plus years is a long time to be stuck on something. Is it time we move on?
CIO Leadership Live with Nisha Clark of Abano Healthcare CIO
Abano Healthcare CIO Nisha Clark on the importance of taking complexity out of IT projects, the mistakes that have shaped her as a leader and her advice to aspiring CIOs.
Cloud infrastructure sales rise as companies seek digital resiliency
Businesses are spending more on cloud infrastructure in order to ramp up digital transformation efforts and stay flexible in the face of supply- chain issues, says research firm Canalys.
ServiceNow grows 27% despite significant global challenges
ServiceNow CEO Bill McDermott said that global challenges like the war in Ukraine “have underscored the urgency of investment in digital business.”
Empathy: A CIO’s force multiplier
The traits that define transformational leadership are evolving to include soft skills centered on connection and relationships, resulting in improved cultures, talent retention, and business outcomes.
Salesforce extends Flow automations across Mulesoft, Slack and Tableau
The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow.
Qualtrics seeks to broaden picture of employee engagement
With new tools for correlating employee engagement at with other data, the software vendor hopes to make it easier for managers to retain workers.
7 leadership traits major enterprises look for in a CIO
Are you ready to make the move to a big company? Better stretch yourself now to ensure you have what top-tier enterprises seek in a top-post IT leader.
Open Group goes modular with 10th edition of TOGAF standard
The 10th edition of the popular enterprise architecture framework focuses on improving usability for a wider range of enterprises.
CIO Leadership Live with Sue McLean of Greater Wellington Regional Council New Zealand
Greater Wellington Regional Council CTO Sue McLean on how agile transformed team culturen
7 hot IT outsourcing trends — and 7 going cold
The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
Databricks' new data lakehouse aims at media, entertainment sector
Data lakehouses combine the storage and analytics features of data warehouses and data lakes, with vendors like Databricks offering solutions for specific industries.
Cloud momentum sees SAP start the year strong
The German software company started the financial year with strong cloud revenue, but it recognized that exiting the Russian market will impact its bottom line.
6 smart practices for better business-IT alignment
From ride-alongs to reverse-embedded IT, CIOs are establishing new approaches to bridging the business-IT divide — and devising inventive strategies with business alignment top of mind.
15 best data science bootcamps for boosting your career
Whether you’re a recent grad, seasoned IT pro or someone looking to make a career change, these bootcamps will set you on the right path for a career in data science.
Supply chain digitization faces 3 big hurdles, PwC survey shows
A PwC survey covering operations and technology leaders as well as other C-suite executives globally has identified three main roadblocks stopping them from achieving digital transformation in their supply chain operations.