The top 10 IT outsourcing service providers
Accenture maintained its position at the top of the IT service provider market, as Infosys leapt to No. 2 in a year of acute talent challenges, according to Everest Group's 7th annual rankings.
7 ways to elevate your CIO role
CIOs have long been viewed by many colleagues as second-string executives. Now is the time for IT leaders to expand their role, and to assert their unique vision and value.
Molex CDO proves the value of customer-centric IT
After years as a CIO at many different companies, Mike Giresi is defining the role of CDO at Molex and Koch Industries as one focused on customers and business operations, not just technology.
SAP is holding data for Russian customers
Shortly before the support freeze for Russian cloud customers, SAP offered to move their data abroad for free.
7 tips for leading productive remote teams
Even as many organizations chart plans to return to the office, remote leadership isn’t going away any time soon. It’s never too late to build on what you’ve learned leading through the pandemic to ensure productivity continues.FROM OUR ADVERTISERS
DevColor’s cohort approach to uplifting Black IT careers
DevColor's A* program brings together Black technologists into peer-led mentoring squads aimed at providing career advice and community for those who often feel isolated at work.
AI takes aim at employee turnover
With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.
The CIO’s missing priority
Directing decision-maker-awareness to the right targets is a key skill for CIO success. Investment risks that pit information security vs. information technology prove the point.
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Presented by Red Hat & Presidio
Red Hat and AWS help you accelerate new product development, optimize processes, and adopt innovative container and …
Presented by Red Hat & Presidio
The following seven points will help you better understand containers and what you need to know to get started.
Presented by Red Hat & Presidio
Red Hat® OpenShift® and Amazon Web Services (AWS) give you an innovative foundation for rapidly creating, deploying, and managing the modern, …
Presented by Red Hat & Presidio
Here are four things to consider when establishing an agile, multicloud strategy in order to support your enterprise …
SAP at 50: The software group is at a crossroads
SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.
Corporate defenses must step up to meet a changing geopolitical landscape
IT and security teams must stay more vigilant than ever to protect against threats from both from the hacker community and government-backed organizations.
Web accessibility emerges as a top CIO priority
A variety of legal and regulatory developments, along with a substantial potential market, will make digital accessibility a top priority in 2022.
7 hot infrastructure and operations trends — and 7 going cold
When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds u2014 without sacrificing reliability.
Business continuity planning: A proactive approach to threat management
Assessing the threat landscape and putting a plan in place can help you build operational resiliency against geopolitical and other potentially disruptive events.
Supply chain woes? Analytics may be the answer
Optimas Solutions, CarParts.com, and Lenovo exemplify an accelerating trend that sees organizations turning to analytics to address supply chain challenges.
Investing in IT careers pays off at Capital One
Capital One has designed several internal programs to upskill employees to fill skills gaps and to give anyone inside or outside of IT the resources to become a software engineer.
IBM’s z16 mainframe boasts on-chip AI acceleration
IBM says the z16’s security features also help protect enterprises from the ‘harvest now, decrypt later’ threat of quantum attacks.
CIO Leadership Live with Ken Spangler, Executive Vice President of IT and CIO, FedEx
Episode sponsored by Fairfax County Economic Development Authority: Ken Spangler, Executive Vice President of IT and CIO of Global OpCo Technologies at FedEx, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss digital acceleration, business agility and more. This episode is sponsored by Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
The pandemic pivot: 5 key leadership lessons that will last
To navigate the pandemic, IT leaders have had to rethink team relationships and jury-rig new ways of getting work done. Here’s what they think will stick once the pandemic upheaval subsides.
Microsoft to optimize process automation stack with Minit acquisition
Days after Celonis acquired a company to boost its offering on Microsoft’s Power Platform, Microsoft has made a process mining acquisition of its own.
Clean Harbors’ CIO: Hybrid approach to the cloud is a win-win
The hazardous waste cleanup giant is deploying AI and RPA in Azure cloud and integrating data with its on-premises Waste Information Network.
Google Cloud brings its search smarts to retail customers
The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.
Combatting digital ignorance
CIOs: If your leadership team is asking about your cloud or 5G strategy, you’ve got some splainin’ to do.
10 top HCM software tools and how to choose
HCM software is a suite of tools that helps organizations recruit, hire, develop, pay, manage, and retain employees. Here’s how to choose the best HCM software for your needs.
10 reasons to keep that data center running
With companies increasingly shifting most or all of their workloads to the cloud, the reasons for rolling your own server rack are dwindling u2014 but still very compelling.
What is a chief data officer? A leader who creates business value from data
A chief data officer (CDO) oversees a range of data-related functions to ensure your organization is getting the most from what could be its most valuable asset.
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
Russians want to replace SAP with homegrown solutions
Russian corporations believe they can replace software from Western vendors such as SAP with solutions they have developed themselves. Meanwhile, thousands of IT specialists are leaving the country, and Ukraine asks SAP to end support for its software in Russia.
Informatica launches its first industry-specific Intelligent Data Management Cloud for retail
The retail industry-focused product aims to help enterprise customers unify their data and gain valuable customer, product, supplier, and location insights.
10 tips for getting started with decision intelligence
Adding intelligence and automation to decision-making processes can greatly improve business agility and outcomes. But making the most of decision intelligence takes continual tuning.
At Black & Veatch, a new IT operating model enables digital opportunities
CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments – but never loses.
Royal Caribbean revamps IT work models in pandemic push
CIO Martha Poulter and her team turned business disruption into an opportunity to reimagine how they do new technology deployments at sea.
Celonis beefs up its Power BI process mining capabilities
To improve its process mining offering on Microsoft Power Platform, Celonis has acquired Process Analytics Factory, developer of PAFnow
Working from a war zone: Ukrainian IT pros share their experiences
CIO.com spoke with Ukrainian technologists whose stories show their resolve and commitment to look forward despite the destruction and uncertainty being inflicted on their homeland.
SDG&E seeks speed advantage in the cloud
At San Diego Gas & Electric, digital transformation isn’t just a technology refresh but a wholesale change in its business, with speed gains afforded by the cloud being central to its strategy.
Snowflake launches Retail Data Cloud
The cloud data warehouse specialist has launched another industry-specific product, this time aimed at helping companies in the retail and consumer goods sectors to manage their data.
5 steps to minimum viable enterprise architecture
Leading CIOs are doing “just enough” enterprise architecture to balance speed with long-term, strategic insights for better business value.
HP gets intentional about contracting with Black IT providers
CIO Ron Guerrier is working to diversify IT’s suppliers and boost the benefits they get from working with HP to build a more representative technology workforce.
What CIO certificate programs can do for your career
IT leadership programs can help you gain key management insights and accelerate your network but still donu2019t beat hands-on experience for getting ahead.
Paul Martin: CIOs don't retire, they go work on boards
The retired CIO and member of four public company boards knows firsthand the value of technology expertise to corporate boards. Here, he shares an insideru2019s view from the other side of the boardroom table.
Microsoft adopts RISE with SAP for internal migration to S/4HANA
After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.
What is a chief digital officer? A digital strategist and evangelist in chief
A chief digital officer strategically transforms a company’s technological future in a way many CIOs don’t have the bandwidth to do.
Modernizing the mainframe for the digital era
The venerable platform continues to run critical applications while looking toward a future of open source, cloud, containers, AI, and much-needed new talent.
ServiceNow’s San Diego release focuses on personalization and automation
The latest revision of the Now workflow automation platform introduces a new Automation Engine and a customizable user interface, Next Experience.
Dine Brands CIO Justin Skelton on what the Board wants to know from CIOs
Boards want to know how you are improving, how you are performing, and what’s the return on investment, says Dine Brands CIO Justin Skelton. So, it’s extremely important to be able articulate your performance.
7 traits of indispensable IT leaders
Irreplaceable IT leaders share several common characteristics. Acquiring these traits can put you on the fast track to long-term career success.
Digital Infrastructure Award Winners
IDC's “Best in Future of Digital Infrastructure Awards” recognize organizations that have demonstrated innovation and excellence in preparing for the “next normal”. In this episode of Future Enterprise, you’ll meet three companies that have done just that — successfully leveraged digital technologies to dramatically improve the way they do business. Their stories will inform, entertain, and even inspire anyone who may be thinking about undertaking a similar transformation for their business.
Google's Contact Center AI Platform aims to optimize customer service
Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.
Sandbox AQ is Alphabet’s new bet on the future of quantum cryptography
Google’s parent has spun out a team working on novel encryption and navigation systems using quantum techniques.
Nvidia speeds AI, climate modeling
At its annual customer conference, Nvidia is showing off new ways to model and predict the behavior of clouds and more, in the cloud and elsewhere.