SAP sees RISE in its fourth-quarter revenue
Higher renewals and a marked shift to cloud-based revenue as a result of its RISE program are making the company more optimistic about its ambition of reaching annual cloud revenue of €22 billion by 2025.
As attention turns to UCaaS and CCaaS, focus on the unified experiences of people
Integrating communications and collaboration capabilities across the business is critical as workplace dynamics shift. Make sure you frame the tech discussion around customer and employee experiences.
Supply chain analytics: 5 tips for smoother logistics
Organizations are increasingly turning to data analytics to navigate supply chain disruptions and to enhance their SCM efforts. Here’s how to do it right.
9 ways CIOs will fail to support hybrid work in 2022
The heroic work CIOs did in facilitating all-remote workplaces isn’t enough to tackle what’s next. Hybrid success requires the right investments, a new mindset, and widespread cultural changes.
7 tips for containing project scope
Curtailing scope creep is always top of mind for project managers. Hereu2019s how to ensure your project meets its intended purpose, goals, and scope requirements.FROM OUR ADVERTISERS
NetSuite brings real-time forecasting to cash management
One new ERP dashboard offers real-time cash forecasting without use of third-party integrations, and another adds a layer of data analytics to projects.
How the Log4j Grinch stole Christmas (with apologies to Dr. Seuss)
Attacks on open source software are increasing, which requires more scrutiny of development practices and processes
US Xpress goes digital for the long haul
Digital transformation positions the freight carrier well in a tight market for truckers, paving the way for improved operations and data-driven decision-making.
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14 API strategy gotchas to avoid
Enterprises are increasingly looking to APIs to make their services more interoperable — and more profitable. But beware the following issues that could undercut the value of your API.
4 ways to mature your digital automation strategy
When it comes to realizing the benefits of digital automation, maturity matters. Here's what CIOs need to know to assess and advance their automation efforts.
IBM sheds some Watson Health assets, refocuses on AI and cloud
In selling the data-based part of its Watson Health business to an investment firm, IBM signals that it wants to concentrate on core AI technology.
CIO Leadership Live with André Mendes, CIO, U.S. Department of Commerce
André Mendes, CIO at the U.S. Department of Commerce, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They discuss battling cyber risk, advancing AI success, hybrid work challenges and more.
MassMutual’s Gareth Ross: The hardest work of analytics “sits around the edges”
Two mistakes that can stymie analytics efforts: Underinvesting in data engineering and underestimating the importance of establishing cultural norms so that people want to use machine learning models.
A platform model drives digital innovation at Zoetis
As CIDO of the global $6.7B animal health business, Wafaa Mamilli’s job is to find new areas of revenue generation.
Trusted advisors: 8 tips for developing a dependable network
No CIO has all the answers. Strategic vendors, consultants, former colleagues, CIO peers — all can provide valuable counsel if you know how to develop advisory relationships that work.
8 enterprise cloud strategy trends for 2022
Cloud adopters are shifting tactics to take advantage of fresh concepts and approaches. Here’s what you can expect to see this year.
Baker Hughes CIO Jen Hartsock on balancing speed and perfection
The digital technology leader discusses the importance of vulnerability in leadership and what it takes to attract, develop, and retain awesome talent.
IT leaders should measure and balance fairness in AI models, Forrester says
Eliminating bias in artificial intelligence is increasingly an issue as more enterprises use it in their services.
What is data architecture? A framework for managing data
Data architecture translates business needs into data and system requirements and seeks to manage data and its flow through the enterprise.
Business leaders take aim at the CIO role
As the top technology spot becomes more strategic, tech-savvy business leaders are stepping into the ring, giving traditional IT up-and-comers a run for the CIO role.
3 areas where AIops excels — and 2 where it still falls short
AIops speeds IT discovery and troubleshooting, but it isnu2019t magic. And operations staff must still prepare the data for machine learning and manually solve some issues.
Key challenges with iPaaS and how to resolve them
More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.
What is TQM? A company-wide strategy for customer satisfaction
Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.
Top IT takeaways from Microsoft’s $68.7B acquisition of Activision Blizzard
Microsoft says it will trade its workplace culture for Activision Blizzardu2019s metaverse building blocks u2014 potentially bringing a new meaning to the title of software architect. Hereu2019s what else CIOs should know.
Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results
The telecommunications company’s head of IT for North America discusses the company’s “way of working” and finding opportunities in the hybrid workplace.
How to know when AI is the right solution
Business value, training data, and cultural readiness are essential for AI success. Without all three, traditional solutions are your best bet.
Oracle scores another legal victory against Rimini Street
The third-party support provider has been caught using files provided by Oracle to one customer to help others, in breach of a 2018 injunction.
8 top priorities for CIOs in 2022
2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.
Camira Fabrics weaves together EDI and API integrations
What began as a move to bring EDI management in house led to the creation of new APIs for shipping, and has opened the door to future infrastructure modernization.
10 CIO resolutions for 2022
Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.
Unlikely partners: How CIOs and CMOs can collaborate
In today’s digital-focused, customer-centric business world, CIOs and CMOs are putting aside tech budget tussles to work side by side in driving business value.
Top 15 IT certifications in demand for 2022
IT certifications can help you quickly gain and validate valuable skills and know-how in a domain that will further your career. Here are the most popular IT certs today.
FedEx EVP/CIO Ken Spangler on enterprise agility as an enabler for innovation
The FedEx business leader shares why the strategic operating principles of competing collectively, operating collaboratively, and innovating digitally matter more than ever.
The savvy CIO’s secret weapon: Your IT team
Building effective IT 101: When building an effective IT organization, nothing matters as much as the humans who get IT’s work done.
AI/ML at scale: The next horizon for PPG’s data strategy
At PPG, data is key not only to IT strategy, but to enabling business strategy, says Jeff Lipniskis, global IT director. With a solid foundation in place, his focus now is on being AI ready.
7 ways to breathe new life into your IT leadership career
Bored? Burned out? Hereu2019s how to reignite your professional life and get your career back on track.
What is Kanban? Workflow management simplified
Kanban helps organizations focus on specific tasks until completion. This simple workflow management system is an effective method for fostering collaboration and productivity.
Top 7 challenges IT leaders will face in 2022
Facilitating hybrid working environments and ensuring a skills match for future success top the list of tough, ongoing issues IT leaders must navigate this year.
Hybrid cloud hurdles — and how to address them
Mixing public cloud services with on-premises clouds is fast becoming an architecture of choice for many enterprises, which all too often fall into these common traps.
CIO as business partner: 4 prerequisites IT leaders must master
IT leaders wanting to be seen and treated as an equal business partner and be included in the organizationu2019s strategic vision, objectives, values, and decisions must first exhibit these four key business and communication attributes.
8 essential skills of elite project managers
Project managers are sought after due to their well-developed technical skills, but these essential skills can make you stand out as an elite contender.
Top 12 ITSM tools
IT service management has evolved into a key function for keeping the enterprise humming. These platforms can help you track and hone service workflows.
Value first, then structure: Lessons from GSK’s data transformation
The pharmaceutical company’s chief digital and technology officer Shobie Ramakrishnan discusses how starting “with the broadest possible ambition and the smallest possible effort” led to creating value at scale.
Digital product factories enable a new business model at Toyota Financial Services
Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.
7 hot IT budget investments — and 4 going cold
IT leaders are looking to leverage technology to fuel innovation and business transformation in the new year, with budget bets built to suit.
Healthcare leaders: Don't let telehealth be a pitfall
Virtual healthcare has proven its value – now, it’s time to expand and improve upon that foundation.
Enterprise architecture in the agile era: Less policing, more coaching
Who says EA is too rigid for transformation? Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams.
10 IT resolutions for 2022
IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year.
The biggest enterprise technology M&A deals of 2021
This year has seen multiple billion-dollar-plus acquisitions in hardware, software, and services, as well as plenty of smaller, strategic merger activity in areas vital to enterprise IT.