CIO Leadership Live with Sastry Durvasula, Chief Information & Client Services Officer of TIAA
Sastry Durvasula, Chief Information & Client Services Officer at TIAA, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss big tech innovations, advancing AI horizons, client tech labs and more.
NetSuite ERP bolsters automation for HR, supply chain, sales and banking
Appealing to companies that are navigating a global labor shortage and supply-chain problems, NetSuite at its SuiteWorld conference has announced a wide variety of tools across its ERP suite to automate and optimize business processes.
Enhancing customer care through deep machine learning at Travelers
Mano Mannoochahr, SVP and chief data & analytics officer at Travelers, the American insurance giant, speaks about being at the intersection of data, technology, and analytics, and the opportunities that position provides.
IT enters the era of intelligent automation
Seeking to expand the benefits of business process automation, leading organizations are extending their RPA implementations with a mix of AI and machine learning.
12 fastest growing US cities for IT talent
Looking for IT work outside the traditional tech-heavy locations? Here are 12 of the fastest growing US cities for IT hiring, according to Dice.FROM OUR ADVERTISERS
IT pros say tech budgets to stay strong, but mainly for big companies
Survey data from Spiceworks/Ziff Davis shows a generally strong outlook for IT spending in 2023, but large enterprises are set to be the main beneficiaries of new technology uptake.
'Don't be surprised if I am an AI,' says Nvidia's CEO
Jensen Huang was only joking — but the cloud-based simulation-as-a-service technologies he demonstrated at Nvidia’s GTC Fall conference mean CIOs should take him seriously.
14 ways to advance your IT career
Technology careers may have no set paths, but there are a few time-honored truisms that can help you get an edge. Here, seasoned IT pros lend their hard-earned advice on advancing.
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Presented by Appian & AWS
Speeding up application development while managing cost, compliance, and risk.
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Presented by Veeam
The growth and evolution of ransomware is one of the most destructive trends of …
Presented by Workday Adaptive Planning
In this eBook, you’ll learn the five costs of static planning, how to avoid them, and you’ll be …
Presented by Veeam
In January 2022 an independent research firm surveyed over 1,000 unbiased IT leaders about the impact that ransomware had on their environments, as …
Exit interview: Sainsbury's retiring CIO Phil Jordan reflects on a career in IT
The UK supermarket giant’s outgoing group CIO Phil Jordan discusses retirement, career achievements and why CIOs today have a clearer path to become CEO.
Rewards programs fuel cloud ERP uptake, NetSuite says
NetSuite's recently launched referral rewards and association-buying programs, similar to Oracle’s Support Rewards program, appear to be attracting new users, the company says.
4 steps for proving IT’s value to the business
CIOs have long struggled to effectively demonstrate the value of IT to their business colleagues. Now more than ever, it’s imperative that IT leaders learn how to do so.
What is ERP? Enterprise resource planning systems explained
Enterprise resource planning (ERP) systems standardize, streamline, and integrate processes across a wide range of business functions. Here’s what to know about these critical IT systems.
What is employee experience? A vital factor for business success
Employee experience can make or break your company’s ability to attract and retain talent. It can also have a significant impact on productivity and efficiency throughout the organization.
Cenlar CIO fuses teams for better business-IT alignment
Establishing blended cross-functional teams, mortgage subservicer IT chief Steve Taylor is building up quick wins by re-engineering business processes with business and IT side by side.
ServiceNow’s Tokyo release targets supply chain, HR automation
The latest revision of the Now workflow automation platform introduces features that focus on simplifying the supply chain, automating asset management, and planning for sustainability.
4 methods to help CIOs manage cyber stress
As companies rushed to prepare for pandemic-driven lockdowns, IT and security teams, often already overextended with inadequate budgets and infrastructure, had to quickly pivot. Here’s what CIOs in South Africa do, and CIOs globally can do, to remedy stress in the here and now while keeping the big picture in perspective.
8 tips for finding meaning in your IT career
When you find yourself at a loss for purpose, knowing where other IT leaders have found meaning can help bring a sense of value and motivation back into your IT career.
7 ways to avoid getting burned by your implementation partner
Poorly planned partnerships can sink IT deployments. Here, IT leaders share tips for ensuring project success when partnering with an implementation provider
Spelling out the need for CFOs and CIOs to speak the same language
Deloitte’s Lou DiLorenzo and Steve Gallucci detail why refining a shared vocabulary between the CFO and CIO regarding technology and oversight practices can serve as a fortified lever for growth and promote better digital transformation.
Rebooting expectations to connect and lead in more meaningful ways
Bob Johansen, distinguished fellow at the Institute for the Future, the California–based non-profit think tank steeped in futures studies, speaks about spectrums of thinking and the importance for IT leaders to think future back.
Why companies need organizational digital agility (ODA)
After studying 132 CIOs for his doctoral dissertation, John Hill, CDIO of MSC Industrial Supply, discovered that for digital initiatives to succeed, organizations change behaviors, not just processes.
Salesforce Genie aims to release customer data from the marketing bottle
Salesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers.
Dow makes production more efficient through IT-OT collaboration
By fostering cooperation between information and operations technology teams, the chemical giant was able to better exploit new communications technologies at one of its biggest manufacturing sites.
7 KPIs for customer-centric IT
Becoming truly customer-centric requires access to deep insights and rapid action. KPIs are the tools that help IT discover what external and internal customers really want.
IT budgets remain solid, despite tech industry headwinds
While war and supply chain disruptions cause headaches for vendors, demand for IT products and services remains high.
Sonos unites global workforce with ‘IT in a box’
The high-end audio maker’s globally dispersed engineers and manufacturing partners can connect and collaborate, thanks to an adaptable solution for building an office IT environment where none exists.
Alpine’s CIO gets F1 racing team up to speed with data science
Alpine F1 team CIO and data science director Nathan Sykes is approaching a turn in his post at the Formula One racing team, as he looks to demonstrate data science ROI and challenge perceptions around IT.
10 mistakes rookie CIOs make — and how to avoid them
From trying to change too much to underestimating the political nature of the role, IT leaders and advisors lend insights on what most often trips up first-time CIOs.
Limitations of automation orchestrators and the rise of automation optimization
Process automation management and optimization is burdensome, but automation optimization solutions are bridging the gap.
70% of legal departments don’t invest in digital transformation: Report
Lack of budget and resistance to change are top barriers to digital transformation in most legal departments across the US, according to new research.
The business value of NLP: 5 success stories
These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.
6 tips for successfully leading software developers
Developers have unique characteristics that are powerful when understood. Here’s how savvy leaders can get the most out of a development team.
How democratized technology is redefining the CIO landscape
Forged in speed and agility, low-code/no-code and other user-generated developments are disrupting the CIO role and redefining ways for large and small businesses to search for talent.
What CIOs get wrong about optimization
Optimization efforts too often fall afoul of an essential principle: To optimize the whole you must suboptimize the parts.
CIO Ralph Loura on empathetic leadership that delivers results
The CIO of Lumentum has transformed a wide range of companies with a people-centric approach to leadership that emphasizes humility and transparency — and getting things done.
How CIOs can learn from Mastercard’s Five Cs for building IT teams
Community, common vision, cross-functional, culture, cutting edge: credit giant Mastercard has a clear vision when it comes to creating new teams for its technology centres worldwide.
SAP raises price of on-site support for existing customers
After almost 10 years without a price increase, SAP will push up support costs by as much as 3.3% from next year.
Top 10 strategic technology trends for 2023: Gartner
Gartner has revealed its top 10 strategic technology trends for 2023, which focus on three themes: optimize, scale and pioneer.
CIO Leadership Live with Tim Martin, CTO at Audible
Tim Martin, CTO at Audible, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss business resiliency, digital media competition, customer behavior pivots and more.
Ease of implementation, ROI dominate software buying decisions: report
The B2B software buying process is becoming increasingly complex due to challenges such as changes in buying teams and increasing use of software marketplaces.
New US CIO appointments, September 2022
Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.
6 traits of data-driven enterprises
Few organizations are truly positioned to deliver on the promise of data-driven decision-making. Here’s how to tell if yours is one.
The RACI matrix: Your blueprint for project success
A RACI matrix is a simple, effective means for defining project roles and responsibilities, providing a comprehensive chart of who is responsible, accountable, consulted, and informed every step of the way.
A third of Oracle revenue now comes from cloud services
The company is betting on moving large enterprise customers from AWS and Azure to OCI in the coming quarters as cloud revenue crosses $3.6 billion in the first quarter of fiscal 2023.
7 tell-tale signs of fake agile
Embracing agile principles doesn’t automatically lead to better project management and software development. Here’s what separates true agile practitioners from imposters.
9 most in-demand IT jobs in manufacturing
Hiring for IT professionals in manufacturing has doubled over the past year, as companies move to capitalize on emerging technologies that improve productivity and efficiency.
How to create a culture of innovation
Companies are increasingly looking to IT to develop new products and services. Here’s how to transform your IT organization into an innovation engine.
NJ Transit creates ‘data engine’ to fuel transformation
CIDO Lookman Fazal has moved New Jersey’s public transportation agency to a multicloud platform tuned to deliver data insights and innovations the company’s analysts never knew they could have.
How to sell IT services to the Canadian government
For companies with the patience to traverse a thorough, exacting, and slow procurement process, the rewards of tendering to Canadian contracts can be lucrative.