Why companies need organizational digital agility (ODA)
After studying 132 CIOs for his doctoral dissertation, John Hill, CDIO of MSC Industrial Supply, discovered that for digital initiatives to succeed, organizations change behaviors, not just processes.
Salesforce Genie aims to release customer data from the marketing bottle
Salesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers.
Dow makes production more efficient through IT-OT collaboration
By fostering cooperation between information and operations technology teams, the chemical giant was able to better exploit new communications technologies at one of its biggest manufacturing sites.
7 KPIs for customer-centric IT
Becoming truly customer-centric requires access to deep insights and rapid action. KPIs are the tools that help IT discover what external and internal customers really want.
IT budgets remain solid, despite tech industry headwinds
While war and supply chain disruptions cause headaches for vendors, demand for IT products and services remains high.FROM OUR ADVERTISERS
Alpine’s CIO gets F1 racing team up to speed with data science
Alpine F1 team CIO and data science director Nathan Sykes is approaching a turn in his post at the Formula One racing team, as he looks to demonstrate data science ROI and challenge perceptions around IT.
Sonos unites global workforce with ‘IT in a box’
The high-end audio maker’s globally dispersed engineers and manufacturing partners can connect and collaborate, thanks to an adaptable solution for building an office IT environment where none exists.
10 mistakes rookie CIOs make — and how to avoid them
From trying to change too much to underestimating the political nature of the role, IT leaders and advisors lend insights on what most often trips up first-time CIOs.
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Presented by Dizzion
Thinking about making the move to cloud-based digital workspaces and …
Presented by IDG Communications
In a hybrid cloud and big data world, data catalogs are essential in order to create …
Presented by DvSum Inc.
In a hybrid cloud and big data world, data catalogs are essential in order to create …
Presented by Zscaler
With 72% of enterprises actively prioritizing adopting zero trust, it is clear that it has become the …
Limitations of automation orchestrators and the rise of automation optimization
Process automation management and optimization is burdensome, but automation optimization solutions are bridging the gap.
70% of legal departments don’t invest in digital transformation: Report
Lack of budget and resistance to change are top barriers to digital transformation in most legal departments across the US, according to new research.
The business value of NLP: 5 success stories
These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.
6 tips for successfully leading software developers
Developers have unique characteristics that are powerful when understood. Here’s how savvy leaders can get the most out of a development team.
How democratized technology is redefining the CIO landscape
Forged in speed and agility, low-code/no-code and other user-generated developments are disrupting the CIO role and redefining ways for large and small businesses to search for talent.
What CIOs get wrong about optimization
Optimization efforts too often fall afoul of an essential principle: To optimize the whole you must suboptimize the parts.
CIO Ralph Loura on empathetic leadership that delivers results
The CIO of Lumentum has transformed a wide range of companies with a people-centric approach to leadership that emphasizes humility and transparency — and getting things done.
How CIOs can learn from Mastercard’s Five Cs for building IT teams
Community, common vision, cross-functional, culture, cutting edge: credit giant Mastercard has a clear vision when it comes to creating new teams for its technology centres worldwide.
SAP raises price of on-site support for existing customers
After almost 10 years without a price increase, SAP will push up support costs by as much as 3.3% from next year.
Top 10 strategic technology trends for 2023: Gartner
Gartner has revealed its top 10 strategic technology trends for 2023, which focus on three themes: optimize, scale and pioneer.
CIO Leadership Live with Tim Martin, CTO at Audible
Tim Martin, CTO at Audible, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss business resiliency, digital media competition, customer behavior pivots and more.
Ease of implementation, ROI dominate software buying decisions: report
The B2B software buying process is becoming increasingly complex due to challenges such as changes in buying teams and increasing use of software marketplaces.
New US CIO appointments, September 2022
Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.
6 traits of data-driven enterprises
Few organizations are truly positioned to deliver on the promise of data-driven decision-making. Here’s how to tell if yours is one.
The RACI matrix: Your blueprint for project success
A RACI matrix is a simple, effective means for defining project roles and responsibilities, providing a comprehensive chart of who is responsible, accountable, consulted, and informed every step of the way.
A third of Oracle revenue now comes from cloud services
The company is betting on moving large enterprise customers from AWS and Azure to OCI in the coming quarters as cloud revenue crosses $3.6 billion in the first quarter of fiscal 2023.
9 most in-demand IT jobs in manufacturing
Hiring for IT professionals in manufacturing has doubled over the past year, as companies move to capitalize on emerging technologies that improve productivity and efficiency.
7 tell-tale signs of fake agile
Embracing agile principles doesn’t automatically lead to better project management and software development. Here’s what separates true agile practitioners from imposters.
How to create a culture of innovation
Companies are increasingly looking to IT to develop new products and services. Here’s how to transform your IT organization into an innovation engine.
NJ Transit creates ‘data engine’ to fuel transformation
CIDO Lookman Fazal has moved New Jersey’s public transportation agency to a multicloud platform tuned to deliver data insights and innovations the company’s analysts never knew they could have.
How to sell IT services to the Canadian government
For companies with the patience to traverse a thorough, exacting, and slow procurement process, the rewards of tendering to Canadian contracts can be lucrative.
American Airlines takes flight with analytics transformation
The world’s largest airlines has turned to the cloud, leveraging AI, machine learning, and real-time analytics to minimize disruptions, streamline operations, and improve the travel experience.
USPTO takes human-first approach to AI innovation
As one of the oldest government agencies, the US Patent and Trademark Office takes the ‘for the people, by the people’ credo seriously in its day-to-day work, including AI and machine learning development.
5 tips for surviving outsourcing inflation
IT services costs are rising, in large part due to global talent shortages and shifting economic forces. Here’s how CIOs can keep costs in check while driving business value with sourcing partnerships.
Dark secrets of developer motivation
Effective developers benefit the business in ways obvious and subtle, but leading them for maximum performance is notoriously tricky. The key is being able to relate to the developer’s mindset.
Government tech procurement takes three times longer than average
The reasons behind delays of government purchases include legal complexity and reaching agreement around budgeting, according to a Gartner report.
Accenture buys supply chain firm to expand Oracle business
Accenture's acquisition of supply chain management (SCM) firm Inspirage is the latest move in its effort to grow its Oracle-focused businesses.
Measuring the business impact of AI
Taking stock of AI ROI is challenging but essential. IT leaders and industry observers lend insights on how to get a clear idea of whether your AI efforts are paying off.
CIO Shannon Gath on building IT value from day one
The Teradyne CIO believes a stakeholder-centric IT organization, an effective governance model, and a team willing to ask the right questions are the keys to IT value.
Cropin’s agriculture industry cloud to provide apps, data frameworks
The agriculture industry cloud is a combination of separate applications that the Bengaluru-headquartered startup has released since inception.
7 ways to create a more IT-savvy C-suite
Establishing a more tech-savvy organization starts at the top. But IT leaders who want greater tech fluency among the leadership ranks should put business first.
The Very Group adopts a data catalog to better organize and leverage its online retail capabilities
Chief data officer Steve Pimblett is taming the British online retailer’s data with a combination of organizational change and new technology to deliver analytics assets across the enterprise.
Unpacking Murray & Roberts’ turbulent journey to the cloud and back again
When the South African engineering and mining contractor’s all-in cloud migration proved to be a nightmare, CIO Hilton Currie made the hard — and rewarding — call to repatriate M&R’s IT stack.
Coforge’s SD-WAN rollout provides unique customer selling point
The global digital services provider’s virtual WAN implementation accelerated customer onboarding by 50%, while delivering improved efficiency, security, agility, and cost reduction.
Google employees at loggerheads with company over defense contract, again
The search giant has been facing criticism from internal quarters over its engagement with defense projects that some employees equate to supporting apartheid.
6 top managed cloud services providers—and how to choose
Our buyer's guide will help you select the right managed cloud services provider for your needs.
Oshkosh puts digital solutions into overdrive
Global CDIO Anupam Khare’s targeted forays into AI and predictive analytics are fueling continued growth and paving new roads to success for the manufacturer of specialty vehicles.
Healthcare interoperability and industry cloud: What to look for
Decision makers have many choices on the healthcare cloud offering. Here are some of the differentiators for healthcare.
Expert tips for hiring (and retaining) data scientists
The market for data science talent is tight. To stand out, IT leaders advise establishing innovative, purpose-driven roles that ensure data scientists can thrive at your organization.
Discover CIO Amir Arooni on shifting to product-based IT delivery
The financial services IT chief is giving the digital bank a competitive edge by empowering IT with a product-based mindset and a commitment to ‘extreme automation.’
The 10 most in-demand IT jobs in finance
From software engineers to data scientists, these 10 sought-after IT roles are revamping the US financial industry through digital services, sophisticated anti-fraud measures, and more.