Secrets of future-ready tech leaders
Learn how business-driven CIOs are updating their leadership playbooks for the future of work.
Did SAP spy on its employees, German union asks
The service sector union Ver.di has made public an internal data leak at SAP. Sensitive information from the workforce is said to have been widely accessible.
Top 8 customer data platforms
Tying together customer data from various sources, customer data platforms (CDPs) provide detailed profiles of customers and the means for delivering customized marketing to them.
The hard truth of IT metrics
Want to survive as CIO? You’ll need metrics. But not just any metrics. Here’s a quick guide.
University of Miami Health System’s CIO David Reis on high-touch digital healthcare
David Reis, Vice President & CIO at the University of Miami Health System, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss high-touch digital healthcare, disrupting IT cost models, flexible sourcing, re-recruiting tech talent and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.FROM OUR ADVERTISERS
Software and consulting boost IBM results to start the year
The tech giant saw revenue rise 8% for the first quarter of the year, as demand for its hybrid cloud software and consulting services spiked.
11 ways to kill your IT career (without knowing it)
In the fast-paced world of tech, complacency can be a career killer. So too can any number of hidden hazards that quietly put your career on shaky ground.
Yelena Pevzner: We need to obsess over employee experience
The Ally CIO is a fierce advocate for a best-in-class employee experience.
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One of the attractions of new technology is that we can be happier and more productive in doingmore with less.
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Customer interviews and subsequent financial analysis find that a typical organization experiences benefits of $952,000 over three years, an ROI of 320% …
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To operate successfully in uncertain environments where network requirements constantly evolve, network engineers need to cultivate good habits
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This paper offers real-world ideas on why and how enhancements in SD-WAN …
Eash Sundaram: CIOs offer much-needed expertise to PE-owned businesses
The former chief digital and technology officer of JetBlue discusses his new private equity operating partner role, and why PE firms are increasingly bringing CIOs into their firms and portfolio businesses.
The unfulfilled promise of automation: DNA matters
Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation.
CIOs increasingly tap contract IT as talent gap filler
With the percentage of tech workers opting for independent work rising, CIOs are recalculating staffing mixes to lean more heavily on freelance and contract workers for hard-to-hire, high-demand skills.
Ada Developers Academy: A no-cost career program that aims to diversify IT
Ada Developers Academy offers a unique, free program to help women and gender-expansive adults launch careers in software development, offering support every step of the way.
7 secrets of successful digital transformations
Getting digital right requires more than executive buy-in and financial commitment. It requires a nuanced approach to strategy, implementation, and collaboration.
At a loss for data project ROI? Evaluate it like a product
Ascertaining the value of data initiatives that support the business can be tricky. Here’s how data intelligence company Collibra took a product-based approach to evaluating the ROI of a key pre-sales dashboard tool.
What is the 9-box talent review? A matrix for identifying top performers
The 9-box talent review grid is a popular HR tool used to measure employee performance and to identify employees with leadership potential.
7 famous analytics and AI disasters
Insights from data and machine learning algorithms can be invaluable, but mistakes can cost you reputation, revenue, or even lives. These high-profile analytics and AI blunders illustrate what can go wrong.
IT companies join Ukraine war sanctions against Russia
Russian President Vladimir Putin’s brutal war against Ukraine is not leaving the IT industry unaffected. Here’s an overview of the sanction measures taken by some of the most important IT providers.
CIOs can and should play a pivotal role in ESG strategy
The ability to provide transparent, data-driven insights and measure progress toward objectives makes the CIO critical to the success of any ESG strategy.
Data as a service: Top vendors offering data on tap
Enterprises looking to supplement their data-driven decisions or digital services with data they might not otherwise have on hand have a growing number of options to turn to.
ATD banks on B2B digital transformation
The wholesale tire distributor has overhauled its core integration layer to be 100% cloud-native in preparation to offer slick digital sales channels to B2B buyers tired of traditional call centers.
Oracle's ME employee experience suite targets workforce challenges
Oracle ME, an employee experience suite within the company’s Fusion Cloud Human Capital Management (HCM) platform, is aimed at resolving workforce challenges such as attrition in the wake of the pandemic.
9 outsourcing myths debunked
Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.
Truist CIO Scott Case on adopting a digital transformation mindset
For Case and his team, the pandemic, combined with the company’s merger, forced a focus on serving clients that became the guiding principle of their digital transformation.
How data from IoT devices is changing supply chain analytics
A variety of technologies are coming together to fast-track supply chain digitization and other innovations.
15 most misused buzzwords in IT
The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.
The biggest enterprise technology M&A deals of the year
This past year has seen multiple billion-dollar-plus acquisitions in hardware, software, and services, as well as plenty of smaller, strategic merger activity in areas vital to enterprise IT.
The top 10 IT outsourcing service providers
Accenture maintained its position at the top of the IT service provider market, as Infosys leapt to No. 2 in a year of acute talent challenges, according to Everest Group’s 7th annual rankings.
7 ways to elevate your CIO role
CIOs have long been viewed by many colleagues as second-string executives. Now is the time for IT leaders to expand their role, and to assert their unique vision and value.
Molex CDO proves the value of customer-centric IT
After years as a CIO at many different companies, Mike Giresi is defining the role of CDO at Molex and Koch Industries as one focused on customers and business operations, not just technology.
SAP is holding data for Russian customers
Shortly before the support freeze for Russian cloud customers, SAP offered to move their data abroad for free.
DevColor’s cohort approach to uplifting Black IT careers
DevColor’s A* program brings together Black technologists into peer-led mentoring squads aimed at providing career advice and community for those who often feel isolated at work.
7 tips for leading productive remote teams
Even as many organizations chart plans to return to the office, remote leadership isn’t going away any time soon. It’s never too late to build on what you’ve learned leading through the pandemic to ensure productivity continues.
AI takes aim at employee turnover
With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.
The CIO’s missing priority
Directing decision-maker-awareness to the right targets is a key skill for CIO success. Investment risks that pit information security vs. information technology prove the point.
SAP at 50: The software group is at a crossroads
SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.
Corporate defenses must step up to meet a changing geopolitical landscape
IT and security teams must stay more vigilant than ever to protect against threats from both from the hacker community and government-backed organizations.
7 hot infrastructure and operations trends — and 7 going cold
When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
Web accessibility emerges as a top CIO priority
A variety of legal and regulatory developments, along with a substantial potential market, will make digital accessibility a top priority in 2022.
Business continuity planning: A proactive approach to threat management
Assessing the threat landscape and putting a plan in place can help you build operational resiliency against geopolitical and other potentially disruptive events.
Supply chain woes? Analytics may be the answer
Optimas Solutions, CarParts.com, and Lenovo exemplify an accelerating trend that sees organizations turning to analytics to address supply chain challenges.
Investing in IT careers pays off at Capital One
Capital One has designed several internal programs to upskill employees to fill skills gaps and to give anyone inside or outside of IT the resources to become a software engineer.
IBM’s z16 mainframe boasts on-chip AI acceleration
IBM says the z16’s security features also help protect enterprises from the ‘harvest now, decrypt later’ threat of quantum attacks.
CIO Leadership Live with Ken Spangler, Executive Vice President of IT and CIO, FedEx
Episode sponsored by Fairfax County Economic Development Authority: Ken Spangler, Executive Vice President of IT and CIO of Global OpCo Technologies at FedEx, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss digital acceleration, business agility and more. This episode is sponsored by Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
The pandemic pivot: 5 key leadership lessons that will last
To navigate the pandemic, IT leaders have had to rethink team relationships and jury-rig new ways of getting work done. Here’s what they think will stick once the pandemic upheaval subsides.
Clean Harbors’ CIO: Hybrid approach to the cloud is a win-win
The hazardous waste cleanup giant is deploying AI and RPA in Azure cloud and integrating data with its on-premises Waste Information Network.
Microsoft to optimize process automation stack with Minit acquisition
Days after Celonis acquired a company to boost its offering on Microsoft’s Power Platform, Microsoft has made a process mining acquisition of its own.
Google Cloud brings its search smarts to retail customers
The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.
10 top HCM software tools and how to choose
HCM software is a suite of tools that helps organizations recruit, hire, develop, pay, manage, and retain employees. Here’s how to choose the best HCM software for your needs.
Combatting digital ignorance
CIOs: If your leadership team is asking about your cloud or 5G strategy, you’ve got some splainin’ to do.