What transformational leaders too often overlook
You can’t innovate without a strong foundation. That’s why it’s vital to think strategically about IT infrastructure — and to get your C-suite colleagues and board members too as well.
ServiceNow buoyant about growth despite economic headwinds
The company remains confident of posting strong revenue numbers for the rest of the year despite uncertain macroeconomic conditions.
5 top ERP trends for 2022 — and their implications for IT leaders
Staying on top the latest shifts in enterprise resource planning (ERP) strategies and implementations will help IT leaders deliver maximum value from these business-critical systems.
Top 14 CompTIA certifications
From security to the cloud, CompTIA provides vendor-neutral, entry-level to advanced certifications on a wide range of topics to boost your IT career.
Leadership playbook: Michelle McKenna’s winning formula for CIOs
The former NFL CIO discusses how she game-plans for success. It all starts with strong self-awareness and a keen understanding of what it takes to put together a championship team.FROM OUR ADVERTISERS
Shut the front door: Preventing phishing attacks
Taking a multi-tiered approach to rethinking the identity of your employees, partners, and customers is a good place to start.
Research reveals how to shift customer service from a cost center to a growth driver engine; Service set to unite customer experiences
The new role of customer service connects the dots in end-to-end customer journeys.
U.S. Bank’s Dilip Venkatachari on the explosive growth in digital services
Dilip Venkatachari, Global Chief Information and Technology Officer at U.S. Bank, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss the explosive growth in digital services, mapping new customer journeys, critical upskilling needs and more.
RESOURCES
VIEW ALL
Presented by ServiceNow
Find out why you should leverage strategic automation to handle repetitive tasks, in …
Presented by ServiceNow
Start cutting operating costs, boosting productivity, enabling innovation, and driving strategic growth by checking out the ServiceNow Book of …
Presented by ServiceNow
Learn how you can break out of reactive mode and avoid being blindsided by unexpected disruptive events.
Presented by ServiceNow
Learn more about the payoffs.
The post
Alphabet pins hopes on Google Cloud as ad revenue growth declines
Google Cloud is struggling to catch up with larger rivals Microsoft and AWS, despite reporting a 38% growth in third quarter.
7 ways to ruin your IT leadership reputation
A solid professional reputation is your top career asset. Don’t carelessly toss it away.
Booz Allen Hamilton CIO Brad Stone discusses key leadership methods to fuel success
Brad Stone, CIO at global consultancy firm Booz Allen Hamilton, with strengths in defense, health, energy and international development, spoke at a recent Leading in Disruptive Times summit about key leadership methods to fuel success.
Resume makeover: Transforming a career post-mortem into a C-suite future
To land a leadership role, your resume shouldn’t read like a history of your career. Instead it should paint a vivid picture of how your experience and skills shape the future of your career.
The data flywheel: A better way to think about your data strategy
Mobilizing data strategy is analogous to getting a flywheel spinning: it takes tremendous effort to get the wheel moving, but its momentum is largely self-sustaining.
SAP cloud sales jump, fueling a rise in revenue
SAP cloud sales rose 38% to €3.28 billion in the third quarter, sparking an increase in overall revenue, though rising expenses dragged down profit.
IT’s most wanted: 11 traits of indispensable IT pros
Looking to hire (or be) the best? Here are the intangibles that make top IT performers stand out.
The successful CIO’s trick to mastering politics
IT leaders must realize that relationships outlive transactions. Failing to embrace this fact of organizational dynamics can kill your career.
Over 90% of companies overpay for project collaboration software: Report
SaaS purchasing platform Vertice reports that enterprises are overpaying between an average of 20%-30% for collaboration tools.
The rise of the revenue-generating CIO
IT leaders are increasingly looked to as C-suite entrepreneurs capable of contributing solutions aimed at top-line growth. Here’s how revenue-centric CIOs are getting it done.
Inside track: Chris Bedi on his evolving CIO role at ServiceNow
Growing from the maintenance of internal infrastructure to a more holistic digital role, it’s been a transformational period for Chris Bedi after stints as CIO for two electronics manufacturers.
Chipotle’s recipe for digital transformation: Cloud plus AI
CTO Curt Garner fortified the fast-casual chain’s digital aspirations with an all-in push for the cloud, providing a foundation for innovations aimed at improving customer experience and restaurant operations.
3 ways to deter phishing attacks in 2023
Phishing plays on human emotions. But awareness, recognition, training and tech can blunt the most sophisticated attacks.
Tunstall’s CTO wants to build the Porsche 911 of telehealth
Tunstall CTO Gary Steen is battling a dearth of technology talent and digital literacy in his pursuit of better cognitive healthcare.
The 15 most valuable IT certifications today
Looking for a leg up in your IT career? Here are the most valuable IT certifications you can earn to boost your salary in 2022.
What is ESG? Environmental, social, and governance commitment explained
Building a strong environmental, social, and governance (ESG) score can determine the overall success of the business and attract socially responsible investors.
Reimagining the new future of work: The CXO’s transformation conundrum
Designing the new blueprint for work to balance AI/automation, hybrid models, and new behaviors and expectations.
Oracle adds Fusion Cloud features targeted at healthcare firms
At its CloudWorld conference, the company announced healthcare-oriented features for its Fusion Enterprise Performance Management (EPM), Supply Chain and Manufacturing (SCM) and Human Capital Management (HCM) suites.
Oracle opens up ERP app platform, updates Fusion Cloud offerings
At CloudWorld, Oracle said it's opening up its applications platform for ERP customer developers, unveiled a new B2B service, and announced a slew of updates to its EPM, SCM and HCM offerings.
CIOs get strategic in the cloud: 4 success stories
No longer viewed as a tactical, cost-saving technology, the public cloud has become the key differentiator for IT leaders seeking to transform their organizations, develop new revenue streams, and prep for future innovations.
What is the CIO’s role today? Redefining transformational IT leadership
With software and data at the heart of our businesses, once again it is time to address the evolution of this ever-changing role. Here is one humble executive recruiter’s take.
Driving a culture of innovation at Merchants Fleet
Jeanine Charlton, SVP and chief technology and digital officer at Merchants Fleet, the fourth largest fleet management company in the US and Canada with nearly 60,000 vehicles, discusses how digital transformation serves as a vehicle for growth and innovation.
Texas Rangers data transformation modernizes stadium operations
A new stadium and the data it produces have spurred the baseball team to transform its business operations, all thanks to a strategic overhaul of its data infrastructure.
24 mistakes that make hiring IT talent harder
From failing to align hiring with business objectives to insisting on brand-name experiences, IT leaders too often put their organizations at a disadvantage in today’s tight talent market.
Wonderla Holidays goes digital to enhance business and customer fun
The owner-operator of Wonderla amusement parks expects 5% increment in both annual footfalls and sales per head through an innovative, environmental-friendly digital initiative.
Top 16 Microsoft Azure certifications to expedite your IT career
Earning these will showcase expert knowledge and enhance your credibility in the industry.
The CIO as chief integration (and influence) officer
With their bird’s-eye view of all business functions, CIOs are natural integration leaders. But they’re also well-positioned to become chief influencers of business strategy.
Salesforce seeks to unify automobile supply chain with Automotive Cloud
Built on Driver 360, Salesforce Automotive Cloud aims to offer auto makers, dealers, and finance groups a single view of customers and their vehicles, tracking interactions from factory to junkyard.
Oracle continues to lay off staff in the US
The 201 employees laid off from its Redwood Shores office in the latest round of cuts include data scientists, developers and marketing specialists, according to several news reports, and comes as hiring for IT slows.
How to hire the right product manager for your IT needs
A broad mix of skills is necessary for this newly vital IT role. Here’s how to home in on the best candidates to help lead your organization’s shift to cross-functional, product-based IT.
Aflac’s Rich Gilbert on the 7 Cs of top IT leaders
The chief transformation officer and head of individual benefits discusses the qualities and priorities that enable the best leaders to drive significant business value — even through crisis.
5 tips for maximizing ROI of IT projects
Ramping up this parameter is crucial as it not only showcases a successful IT initiative but also helps earn the support of stakeholders for future projects.
Microsoft adds high-level governance to low-code tools
At its Ignite 2022 customer conference, Microsoft unleashed a host of innovations, including Managed Environments for Power Platform.
12 things every CIO must get done in year one
The honeymoon phase for new CIOs is short. From listening tours to establishing an ally on the board, here’s how to set the stage for long-term success.
Myrna Soto details key strategies for CIOs to impact the board of directors
Myrna Soto, founder and CEO of Apogee Executive Advisors consultancy, illustrates how best to communicate with the board of directors, effectively present when the board asks you to do so, and prepare to become a board member.
The Hartford’s Deepa Soni on customer-centric value streams
Deepa Soni, CIO at The Hartford, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss the tech-enabled future of insurance, customer-centric value streams, leveraging data-led strategies and more.
Google Cloud AI update adds translation, document services
The company has released a new AI-based translation service called Translation Hub and added two new features to its Document AI service.
Google to add new cloud regions across five countries
The company is adding the new regions in Austria, Greece, Norway, South Africa, and Sweden to meet growing demand and help companies meet data sovereignty requirements.
Why CIOs continue to invest in outsourcing despite the warning signs
Talent shortages, a possible recession and the continued pace of digital transformation mean CIOs have to be vigilant in their approach to IT outsourcing.
Ex-NFL CIO Michelle McKenna on leadership today
The Hall of Fame CIO discusses the leadership lessons she learned around accountability and authenticity over the past 10 seasons leading IT for the National Football League.
Indian Railway Ministry orders probe into Oracle bribery charges
The investigation was launched after the US markets regulator, the Securities and Exchange Commission (SEC) imposed a $23 million fine on Oracle under the Foreign Corrupt Practices Act.