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7 traits of digital-savvy CIOs

By Esther Shein

Las Vegas CIO shapes city of future on IoT, cloud

By Paula Rooney

Legendary CIO Larry Quinlan on lifting as you climb the ladder

By Dan Roberts

more top stories

Cloud PC preps Grant Thornton for hybrid future

7 ways CIOs can curb costs before recession hits

Top 11 change management certifications to boost your IT career

What CEOs really need from today’s CIOs

  • DON'T MISS

  • Business leaders take aim at the CIO role

  • 8 top priorities for CIOs in 2022

Streamlining IT for agility

Streamlining IT for agility

IT leaders share their experiences and advice for overhauling IT for speed, including cutting down on projects, shifting to product-based delivery, and spurring a cultural transformation.
By Stephanie Overby
What is product lifecycle management? Organizing the development process

What is product lifecycle management? Organizing the development process

Product lifecycle management (PLM) is a discipline for managing the lifecycle of a product, encompassing processes and software systems for tracking and improving every development phase, from product ideation to manufacturing to retirement.
By Thor Olavsrud
Informatica's new data management clouds target health, finance services

Informatica's new data management clouds target health, finance services

Informatica's new Intelligent Data Management Cloud for Health and Life Sciences, and the Intelligent Data Management Cloud for Financial Services, look to solve the challenges of unstructured and siloed data by combining machine learning capabilities with specific integrations.
By Anirban Ghoshal
Epicor adds automation to its ERP tools for manufacturing and distribution

Epicor adds automation to its ERP tools for manufacturing and distribution

Epicor is making it easier to control the flow of data between its ERP and other enterprise applications, with an iPaaS powered by Workato and tuned to empower ‘citizen developers.’
By Peter Sayer
5 ways to reduce compliance costs with AI and automation

5 ways to reduce compliance costs with AI and automation

Increased use of AI can drive efficiencies and reduce costs in compliance management. Here's what that means for CIOs in highly regulated industries.
By Anna Frazzetto

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Uncovering the Obstacles Hindering the Developer Experience

Uncovering the Obstacles Hindering the Developer Experience

How Automation Can Transform Enterprise Visibility and Improve Resilience

How Automation Can Transform Enterprise Visibility and Improve Resilience

Travel Industry Revitalized by Seamless, Secure Payment Options

Travel Industry Revitalized by Seamless, Secure Payment Options

Mistakes to Avoid When Moving Your Contact Center to the Cloud

Mistakes to Avoid When Moving Your Contact Center to the Cloud

CloudOps: A framework for optimizing your cloud operations

CloudOps: A framework for optimizing your cloud operations

Enterprises looking to level up their cloud strategies are turning to this emerging framework for optimizing performance and managing the cost of doing business in the cloud.
By Bob Violino
IT leaders take on pandemic tech debt

IT leaders take on pandemic tech debt

The past two years have seen CIOs accelerating digital initiatives as a matter of business survival. Now, those services are being reassessed for long-term value, as CIOs finally get serious about ensuring technical debt is no longer a drag.
By Beth Stackpole
McDermott data innovations fuel business transformation

McDermott data innovations fuel business transformation

The oil rig contractor is shifting to stay ahead of sustainability trends. New products borne of IT innovations around the company’s data operations are helping it get there, CIO Vagesh Dave says.
By Paula Rooney
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Why Automation and AI Will Define the Future World of Work
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It’s Time to Automate Your IT Ecosystem
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How Automation Helps IT go From Putting out Fires to Igniting Innovation
<p>IT equips the business with the transformational technologies to do amazing new …
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Building Cross-Functional Collaboration for Automation Success
<p>Robotic Process Automation (RPA) is the fastest growing segment of the global enterprise software market.</p> <p>The …
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CIO 100 Symposium & Awards August 15-17,2022. Terranea Resort, Rancho Palos Verdes, CA. Register Here and Save
CIO 100 Symposium & Awards August 15-17,2022. Terranea Resort, Rancho Palos Verdes, CA. Register Here and Save
Top 10 AI graduate degree programs

Top 10 AI graduate degree programs

Thinking about getting your graduate degree in artificial intelligence? Here are 10 of the top schools with AI degrees worth pursuing.
By Thor Olavsrud
National Grid’s energy transformation is fueled by IT

National Grid’s energy transformation is fueled by IT

Global CIO Adriana Karaboutis is modernizing the utility’s data stack and digitizing its grid to transform National Grid into an ‘intelligent connected utility’ capable of integrating with a range of energy sources.
By Paula Rooney
Only engaged service teams can deliver next-level customer loyalty in an era of uncertainty

Only engaged service teams can deliver next-level customer loyalty in an era of uncertainty

Aligning service innovation, agent capabilities, and customer expectations provides a transformative opportunity to foster loyalty and drive business growth.
By Brian Solis
5 hidden costs of working with alt data

5 hidden costs of working with alt data

Alt data offers enterprises the opportunity to gain competitive advantage, but the costs of integrating it into business workflows may be more than you think.
By Martin De Saulles
10 top enterprise service management systems—and how to choose

10 top enterprise service management systems—and how to choose

Enterprise service management systems help organizations deliver employee services easily and efficiently. Here are some of the top ESM systems and key capabilities to look for.
By Linda Rosencrance
CIO's live-streamed video interview show. Featured guest Sarah Betadam. Wednesday, July 27.  12 noon ET
CIO's live-streamed video interview show. Featured guest Sarah Betadam. Wednesday, July 27.  12 noon ET
How to make the consultant’s edge your own

How to make the consultant’s edge your own

By dodging your culture of silence and offering employees an escape from the bureaucracy of blamestorming, consultants show how to discover and address root causes.
By Bob Lewis
Precision Medicine Group’s Michael Stoeckert on IT healthcare ecosystems

Precision Medicine Group’s Michael Stoeckert on IT healthcare ecosystems

Michael Stoeckert, Global CIO, Precision Medicine Group, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss servant leadership culture, employee experience focus, global diversity efforts, IT healthcare ecosystems and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
By Maryfran Johnson
CSO's Future of Cybersecurity Summit. July 19-20, 2022. Register
CSO's Future of Cybersecurity Summit. July 19-20, 2022. Register
From CIO to COO at DXC Technology

From CIO to COO at DXC Technology

Because everything DXC was doing operationally involved technology, DXC’s CEO saw then-CIO Chris Drumgoole as the perfect candidate for the COO position.
By Martha Heller
Lexmark’s Vishal Gupta on infusing every decision with AI

Lexmark’s Vishal Gupta on infusing every decision with AI

The company’s AI community of excellence has created not only a talent pipeline, but a use case pipeline to fuel future innovation.
By CIO staff
Five areas where EA matters more than ever

Five areas where EA matters more than ever

Businesses are employing enterprise architecture to improve product delivery, risk management, and even employee retention, among other business-critical uses.
By Robert Scheier
Tableau adds data storytelling to its revamped cloud platform

Tableau adds data storytelling to its revamped cloud platform

The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.
By Charlotte Trueman
5 tips for building your innovation ecosystem

5 tips for building your innovation ecosystem

If it’s innovation you’re after, look beyond the brand names. Chances are, they’re not as innovative as you may think.
By Nicholas D. Evans
6 business risks of shortchanging AI ethics and governance

6 business risks of shortchanging AI ethics and governance

Factors inherent to artificial intelligence and its implementation can have dire ramifications for your company if ethics and governance aren’t baked into your AI strategy.
By Maria Korolov
Ciena takes aim at the ‘ticket-less’ call center

Ciena takes aim at the ‘ticket-less’ call center

The networking services company has turned to Amazon Connect to develop a cloud-based contact center geared for delivering enhanced customer service and reduced costs.
By Paula Rooney
What is ITIL? Your guide to the IT Infrastructure Library

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
By Sarah K. White and Lynn Greiner
The rise of servant leadership

The rise of servant leadership

The Great Resignation has ushered out command-and-control style leadership in favor of empathy and empowerment. These tech leaders put those principles into practice.
By Stacy Collett
The technologist’s classic blunder

The technologist’s classic blunder

Steve Jobs fell for it, so did Steve Sewell, founder of Builder.io, among countless others. But avoiding it takes just a simple mindset shift.
By Matthew Tyson
Progressive bridges skills gap with internal coding bootcamp

Progressive bridges skills gap with internal coding bootcamp

Progressive’s in-house IT Programmer Bootcamp reskills select non-tech staff for tech roles, filling organizational skill gaps and enhancing retention by investing in employees’ careers.
By Sarah K. White
Oracle integrates CDP data in Fusion Cloud for better customer service

Oracle integrates CDP data in Fusion Cloud for better customer service

As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.
By Anirban Ghoshal
D-Wave puts a third quantum computer in the cloud

D-Wave puts a third quantum computer in the cloud

The company is making its third D-Wave Advantage system available via Amazon Braket and has updated its tools to enable enterprises to apply quantum annealing to new optimization problems.
By Peter Sayer
Top 8 predictive analytics tools compared

Top 8 predictive analytics tools compared

Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.
By Peter Wayner
Veteran CIO Neal Sample: All architecture is wrong

Veteran CIO Neal Sample: All architecture is wrong

The business executive, technologist, and former champion debater explains why you should go where the data takes you and how to avoid getting too invested in your ideas.
By Dan Roberts
Redefining the CIO role post-pandemic

Redefining the CIO role post-pandemic

A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
By Doug Drinkwater
Lumentum CIO Ralph Loura on adopting a challenger mindset

Lumentum CIO Ralph Loura on adopting a challenger mindset

Having creative tension on your IT team produces “a much more effective outcome than the old IT order-taker kind of role.”
By CIO staff
CIOs look to foster innovative IT cultures, post-COVID

CIOs look to foster innovative IT cultures, post-COVID

Coming out of the pandemic, CIOs are placing a greater emphasis on innovation by re-engineering IT cultures for sustained creativity and expanding on breakthrough pandemic solutions.
By Esther Shein
IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM will also offer to host clients’ S/4HANA systems on Power servers under the Rise umbrella.
By Peter Sayer
8 business concepts IT leaders should master

8 business concepts IT leaders should master

CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.
By Mary Pratt
What is a customer data platform? A unified customer database

What is a customer data platform? A unified customer database

CDPs are prepackaged, unified customer databases that pull data from multiple sources to create customer profiles.
By Thor Olavsrud
Reskilling IT for digital success in a tight talent market

Reskilling IT for digital success in a tight talent market

IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.
By Stephanie Overby
Why retail CIOs are trending up in the C-Suite

Why retail CIOs are trending up in the C-Suite

For two decades, Cathy Hotka has worked tirelessly helping retail CIOs advance their careers. Her best advice: “Take the time to understand what your value is within your ecosystem.”
By Maryfran Johnson
Google Cloud data engineering, analytics systems target manufacturers

Google Cloud data engineering, analytics systems target manufacturers

The solutions aim to unify and analyze data from manufacturing assets and will compete with similar industry offerings from the stables of AWS, Oracle, Microsoft and IBM.
By Anirban Ghoshal
SAP trials meeting-free Fridays

SAP trials meeting-free Fridays

CIO Florian Roth’s team was one of the first to adopt the Friday focus on deep work.
By Peter Sayer
United transforms travel experience with Agent on Demand

United transforms travel experience with Agent on Demand

The airlines’ digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings.
By Paula Rooney
What is root cause analysis? A proactive approach to change management

What is root cause analysis? A proactive approach to change management

Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.
By Sarah K. White
vFunction tool assesses technical debt for app modernization

vFunction tool assesses technical debt for app modernization

vFunction Assessment Hub is aimed at IT decision makers, providing a technical debt score highlighting the complexity of the legacy application code and risk factors associated with it.
By Anirban Ghoshal
Essential data science tools for elevating your analytics operations

Essential data science tools for elevating your analytics operations

With organizations increasingly turning to data science to derive business value, the tools that support the work are proliferating. Here are the key tools successful data scientists rely on.
By Peter Wayner
3 consultant mistakes CIOs can’t help making

3 consultant mistakes CIOs can’t help making

When it comes time to tap outside expertise, IT leaders too often fail to know what to ask for, who to select, or what to do with the advice they pay for.
By Bob Lewis
Marsh McLennan’s CIO Paul Beswick on fostering IT velocity

Marsh McLennan’s CIO Paul Beswick on fostering IT velocity

Paul Beswick, CIO at Marsh McLennan, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss fostering IT velocity, business process focus, the entry-level recruiting surge, development COE, delivering the future with IT and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
By Maryfran Johnson
CoorsTek's Matt Mehlbrech on rebuilding IT’s credibility

CoorsTek's Matt Mehlbrech on rebuilding IT’s credibility

When Matt Mehlbreck joined CoorsTek in 2017 as VP of IT, he inherited an IT department that had fallen out of alignment with the business. Here’s how he reestablished those relationships.
By CIO staff
Top 10 business needs driving IT spending today

Top 10 business needs driving IT spending today

Security and efficiency directives are fueling a shift in IT spending toward foundational business requirements to position organizations for uncertain future.
By Mary Pratt
Sandbox AQ CEO: Enterprises must prep for quantum threats

Sandbox AQ CEO: Enterprises must prep for quantum threats

The Google spin-off’s CEO Jack Hidary talked with CIO.com about Sandbox AQ’s plans for developing enterprise software based on AI and quantum tech and what CIOs should expect from a post-RSA future.
By Peter Sayer
6 key challenges of complex cloud environments — and how to manage them

6 key challenges of complex cloud environments — and how to manage them

Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies.
By Bob Violino
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