10 reasons to keep that data center running
With companies increasingly shifting most or all of their workloads to the cloud, the reasons for rolling your own server rack are dwindling — but still very compelling.
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
Russians want to replace SAP with homegrown solutions
Russian corporations believe they can replace software from Western vendors such as SAP with solutions they have developed themselves. Meanwhile, thousands of IT specialists are leaving the country, and Ukraine asks SAP to end support for its software in Russia.
Informatica launches its first industry-specific Intelligent Data Management Cloud for retail
The retail industry-focused product aims to help enterprise customers unify their data and gain valuable customer, product, supplier, and location insights.
10 tips for getting started with decision intelligence
Adding intelligence and automation to decision-making processes can greatly improve business agility and outcomes. But making the most of decision intelligence takes continual tuning.FROM OUR ADVERTISERS
At Black & Veatch, a new IT operating model enables digital opportunities
CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments – but never loses.
Royal Caribbean revamps IT work models in pandemic push
CIO Martha Poulter and her team turned business disruption into an opportunity to reimagine how they do new technology deployments at sea.
Celonis beefs up its Power BI process mining capabilities
To improve its process mining offering on Microsoft Power Platform, Celonis has acquired Process Analytics Factory, developer of PAFnow
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This paper offers real-world ideas on why and how enhancements in SD-WAN …
Working from a war zone: Ukrainian IT pros share their experiences
CIO.com spoke with Ukrainian technologists whose stories show their resolve and commitment to look forward despite the destruction and uncertainty being inflicted on their homeland.
SDG&E seeks speed advantage in the cloud
At San Diego Gas & Electric, digital transformation isn’t just a technology refresh but a wholesale change in its business, with speed gains afforded by the cloud being central to its strategy.
Snowflake launches Retail Data Cloud
The cloud data warehouse specialist has launched another industry-specific product, this time aimed at helping companies in the retail and consumer goods sectors to manage their data.
HP gets intentional about contracting with Black IT providers
CIO Ron Guerrier is working to diversify IT’s suppliers and boost the benefits they get from working with HP to build a more representative technology workforce.
5 steps to minimum viable enterprise architecture
Leading CIOs are doing “just enough” enterprise architecture to balance speed with long-term, strategic insights for better business value.
Paul Martin: CIOs don't retire, they go work on boards
The retired CIO and member of four public company boards knows firsthand the value of technology expertise to corporate boards. Here, he shares an insider’s view from the other side of the boardroom table.
What CIO certificate programs can do for your career
IT leadership programs can help you gain key management insights and accelerate your network but still don’t beat hands-on experience for getting ahead.
Microsoft adopts RISE with SAP for internal migration to S/4HANA
After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.
What is a chief digital officer? A digital strategist and evangelist in chief
A chief digital officer strategically transforms a company’s technological future in a way many CIOs don’t have the bandwidth to do.
Modernizing the mainframe for the digital era
The venerable platform continues to run critical applications while looking toward a future of open source, cloud, containers, AI, and much-needed new talent.
ServiceNow’s San Diego release focuses on personalization and automation
The latest revision of the Now workflow automation platform introduces a new Automation Engine and a customizable user interface, Next Experience.
Dine Brands CIO Justin Skelton on what the Board wants to know from CIOs
Boards want to know how you are improving, how you are performing, and what’s the return on investment, says Dine Brands CIO Justin Skelton. So, it’s extremely important to be able articulate your performance.
7 traits of indispensable IT leaders
Irreplaceable IT leaders share several common characteristics. Acquiring these traits can put you on the fast track to long-term career success.
Digital Infrastructure Award Winners
IDC's “Best in Future of Digital Infrastructure Awards” recognize organizations that have demonstrated innovation and excellence in preparing for the “next normal”. In this episode of Future Enterprise, you’ll meet three companies that have done just that — successfully leveraged digital technologies to dramatically improve the way they do business. Their stories will inform, entertain, and even inspire anyone who may be thinking about undertaking a similar transformation for their business.
Google's Contact Center AI Platform aims to optimize customer service
Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.
Sandbox AQ is Alphabet’s new bet on the future of quantum cryptography
Google’s parent has spun out a team working on novel encryption and navigation systems using quantum techniques.
Nvidia speeds AI, climate modeling
At its annual customer conference, Nvidia is showing off new ways to model and predict the behavior of clouds and more, in the cloud and elsewhere.
19 organizations advancing women in tech
Women remain underrepresented in the tech industry. These 19 groups are working to support women and close the diversity gap in tech.
6 steps for getting troubled projects back on track
Any project can hit a snag for any number of reasons. The key is recognizing when your project has gotten off track and taking a clear, measured approach to setting things right.
Private 5G test beds arise to help CIOs vet use cases
Innovation labs are cropping up to enable enterprise CIOs to test a wide array of private 5G applications before rolling out the next-big thing in networking.
CIO Leadership Live with Ralph Loura, Senior Vice President IT, CIO, Lumentum
Ralph Loura, Senior Vice President IT, CIO at Lumentum, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss sustainable IT, global supply challenges, crowd-sourcing IT innovation, simplifying through AI/ML, rethinking IT budgeting and more.
Data-driven financial planning is still falling short of its potential
A lack of both quality data and automated processes continue to shackle transformation efforts at many organizations.
Thoma Bravo acquires SaaS company Anaplan for $10.7B
The deal represents the latest private equity buyout in the software sector, which saw tremendous growth throughout the COVID-19 pandemic.
What is a data scientist? A key data analytics role and a lucrative career
The data scientist role varies depending on industry, but there are common skills, experience, education, and training that will give you the leg up in your data science career.
State of the CIO, 2022: Focus turns to IT fundamentals
CIOs are once again walking a tightrope between innovation and operational excellence—this time, buoyed by strong LOB alliances and a lingering pandemic glow.
Ukraine crisis puts global IT outsourcing on edge
IT leaders with service contracts in the region are working quickly to minimize impacts on their partners and projects, while the industry at large braces for price hikes and talent crunches across the globe.
3 trends driving transformation decisions in healthcare IT
At the ViVE 2022 health IT conference, CIOs had plenty to talk about as the industry transforms
7 signs you’re ready to hire a career coach — and 3 signs you’re not
A career coach is an expert in career planning who offers certified expertise in resume building, negotiation, interviewing, and motivation to help maximize your potential — but only if you’re willing to put in the work.
3 factors impacting your cloud security
As more organizations move to cloud solutions, CIOs need to rethink how they monitor for vulnerabilities and adopt more modern security postures.
Don’t ignore virtual reality as you plan the future workplace
The shift toward more distributed workforces may accelerate workplace adoption of VR. For CIOs, now is the time to consider practical IT issues like cost, security, infrastructure, and ownership.
Snowflake launches healthcare SaaS, data marketplace and consulting services
Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the company’s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services on demand.
How Toronto’s airport modernized its IT operations by changing the vendor relationship
GTAA CIO Martin Boyer moved away from the traditional order-taker relationship to give Wipro both execution autonomy and an incentive to be efficient.
CIO Resume Makeover: How to write for your audience
In this resume makeover, Stephen Van Vreede helps an IT executive find a theme for his resume and shape the message for the right audience.
3 data and analytics trends that will dominate 2022
In 2022, visibility into the supply chain, accurately valuing data products, and leveraging data for sustainability and optimization will be critical.
Q&A: Building a future-ready IT workforce
To gain first-mover advantage, optimize your talent strategy with last-mile training on the skills of mass disruption, says Will Markow, vice president of applied research and talent at Emsi Burning Glass.
Microsoft’s partner program gets a cloud overhaul
Microsoft is rebranding its partner program for the cloud — and updating its rules for membership. CIOs should be aware of the changes as suppliers and service providers push to meet the new criteria.
Return to office? Leaders, workers don’t see eye to eye, study says
CIOs could be called on to help make the office worth the commute, or the remote working experience more inclusive.
How CommScope restructured IT for better business partnership
To enable the global high-tech company’s business transformation, CIO Praveen Jonnala and the IT team asked themselves, ‘Who do we want to be?’ The result is a reimagined IT organization with empathy and humility at the core.
André Mendes: 'Status quo' is the CIO’s riskiest strategy
Maintaining the status quo ensures constant decay in your ability to respond to your environment, warns the U.S. Department of Commerce CIO.
10 hard truths of change management
For IT, change is constant — so too is the need to assess, address, and reinforce your organization’s ability to adapt and transform.
What is synthetic data? Generated data to help your AI strategy
Artificially generated data can be used in place of real historic data to train AI models when actual data sets are lacking in quality, volume, or variety.