Hydro-Québec’s radical but careful digital transformation could be a model for utilities everywhere
AI, analytics, and cybersecurity are at the heart of the continual transformation of Canada’s largest electric utility, says Hydro Québec’s vice-president of Information and Communications Technologies.
The quick guide to secrets management in the enterprise
It pays to centralize management of the tools, methods, and credentials used to access apps, services, and all other parts of the IT ecosystem.
The 6 most overhyped technologies in IT
IT leaders are not immune to infatuation with the promise of emerging tech. Here, CIOs share which technologies they believe are primed to underdeliver, offering advice on right-sizing expectations for each one.
Carrier IT tackles big challenges with microtransformations
The HVAC manufacturer is taking a bottom-up approach to digital transformation, launching a series of process automation efforts that cannot wait for company-wide change.
Aflac virtualizes the customer enrollment experience
When the pandemic put its independent agents and franchises at grave business risk, Aflac IT set about augmenting their work with digital capabilities that make them ‘bionic,’ tech chief Richard Gilbert says.FROM OUR ADVERTISERS
The Blockchain battlefront: Technology, business, and regulation
How this battle plays out has big implications for the future of innovation.
CIO Kristie Grinnell on creating a culture of transformation
DXC’s Kristie Grinnell has a track record of balancing emotional intelligence and hard business results. Here’s how she puts high EQ to work in cultivating a growth mindset for her teams.
Why every IT leader should avoid ‘best practices’
‘Best’ may be the enemy of good. But in IT, ‘best practice’ is the enemy of good sense. CIOs would be wise to know there are no best practices, only practices that fit best.
RESOURCES
VIEW ALL
Presented by Zoom Video Communications
Zoom partnered with the Harvard Business Review on a collection of articles offering insights and best practices …
Presented by Zoom Video Communications
Hybrid work doesn’t kill culture – it gives culture …
Presented by Zoom Video Communications
Before choosing a new provider, download Metrigy’s analysis of UCaaS costs to explore the true costs of …
Presented by Zoom Video Communications
Whatever choice you make, we offer the features and functionality your team …
The rise of the data lakehouse: A new era of data value
Query accelerators such as data lakehouses consolidate the data warehouse and data lake into a single system of insight that enables enterprises to accelerate analysis and maximize data value at a reduced cost.
Global software spending to grow despite headwinds: Forrester
Fueled by uptake of cloud and enterprise applications, global software spending is expected to grow at more than two times the rate of spending in other segments of IT.
Managing the whole lifecycle for human and machine authentication
Beyond FIDO and device authentication…
CIO 100 US: 10 award-winning manufacturing IT projects
Manufacturers are bridging the IT/OT divide with digital transformations that provide predictive maintenance, improved customer experiences, data-driven decision-making, and smarter supply chain operations.
Jacobs revamps its IT operating model to accelerate business
To support the global professional services firm’s new business strategy, CDIO Madhuri Andrews conceptualized three modes of IT: customer transformation, global talent, and integrated global IT operations.
Digital twins are primed to revolutionize the infrastructure industry
How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.
Customer-centric CIOs move beyond the SLA
Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.
10 red flags to watch for when hiring
In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.
Koch CTO teams up to get cloud networking right
Hybrid-cloud and multicloud networking presents a complex challenge for any enterprise. Koch CTO Matt Hoag partnered with Alkira to make integrating newly acquired companies a snap.
Thermo Fisher transforms its customer experience
The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
Gulfstream Aerospace CIO Sheryl Bunton on digital business acceleration
Sheryl Bunton, SVP/CIO at Gulfstream Aerospace, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss digital business acceleration, intentional innovation, IT's "agility layer" and more.
Join the CIO Experts Network
The CIO Experts Network is a new platform that makes it easier to find new opportunities to contribute content to our custom editorial programs.
Unlocking the hidden value of dark data
The chances are that most of the data you collect — from human communications to machine logs — is piling up with little plan for actualizing its potential. Good governance and AI can help.
8 strategic imperatives for SAP transformation success
Organizations undertaking business transformations centered on SAP would be wise to take an integrated approach to their sourcing strategy and partnerships. Here’s how to get it right.
Disney Advertising's Dana McGraw: Sharing data enhances its value
The VP of audience modeling and data science views success of data-driven products and practices as a measure of strong business partnerships and a culture steeped in empathy.
CIO 100 US: 7 award-winning financial services and insurance IT projects
The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.
What is a data engineer? An analytics role in high demand
Data engineers are vital members of any enterprise data analytics team, responsible for managing, optimizing, overseeing, and monitoring data retrieval, storage, and distribution throughout the organization.
9 investments CIOs should make before recession hits
In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
7 traits of digital-savvy CIOs
Just as employees are upskilling in the latest tech, so too should CIOs, whose ongoing digital skills acquisition can greatly impact their organizations and their careers.
Cloud PC preps Grant Thornton for hybrid future
Pandemic wins in the cloud have pushed the UK-based accounting firm to bet on desktop as a service as part of an accelerated transformation that sees IT freed up to better address analytics and AI.
Shifting from keeping the lights on to turning on new lights
How a Service Quality Index can simplify operational excellence and create breathing room for innovation
94% of enterprises are overspending in the cloud: report
Respondents to a HashiCorp-Forrester report said they were overspending in the cloud due to a combination of factors such as underused and overprovisioned resources, and lack of skills.
What is data visualization? Presenting data for decision-making
Data visualization is the presentation of data in a graphical format to make it easier for decision makers to see and understand trends, outliers, and patterns in data.
Las Vegas CIO shapes city of future on IoT, cloud
5G and connected roadways replete with advanced internet of things equipment are paving the way to a future of autonomous vehicle use and resident benefits that go beyond tourism dollars.
Top 11 change management certifications to boost your IT career
Change management is a vital skill for IT, project management, and development. Here are the top certifications to help hone and demonstrate your change management skills.
Legendary CIO Larry Quinlan on lifting as you climb the ladder
The former global CIO at Deloitte — and CIO Hall of Fame member — explains the importance of lifting up colleagues on your way to a leadership role and how to bring new ideas to fruition against the odds.
CIO 100 US: 8 award-winning healthcare IT projects
Healthcare organizations are increasingly embracing digital initiatives to expedite evaluations, better share medical records, and improve patient care.
What CEOs really need from today’s CIOs
In the data economy, corporations need CIOs who can get out of delivery and into redesigning their businesses for the future.
Cloud infrastructure sales rise as Microsoft closes in on AWS
Google Cloud, AWS and Azure collectively account for 63% of global cloud infrastructure expenditure, according to a new report from Canalys.
Global RPA software sales forecast to jump this year
North America will account for the largest revenue share at 48.5%, followed by Western Europe and Japan at 19% and 10%, respectively, according to Gartner.
7 ways CIOs can curb costs before recession hits
With CEOs anticipating recession, IT leaders need to take proactive steps by reassessing contracts, tech portfolios, projects lists, and job postings before CFOs come for their budgets.
5 tips for turning around a blow-up meeting
All CIOs have been in a meeting where they challenged someone’s thinking and received an emotional response. I call these blow-up meetings, and how you handle them can create a pivotal moment in your transformation or change management program.
Applied Energy Services doubles down on data quality
AES digital chief Alejandro Reyes turns up the heat on data analytics and AI as customers and commercial clients take a more proactive approach to responsible energy usage and sustainability.
Lack of IT alignment hampers migration to SAP S/4HANA, report says
Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.
How Aster DM Healthcare used federated learning to better secure AI analysis of sensitive data
The Indian hospital system’s Secure Federated Learning Platform promises to democratise access to health data, paving the way for the development of AI-enabled healthcare technology.
5 forces shaping the future IT workforce
From political and social issues to the four-day workweek, forces beyond the pandemic are reshaping the IT work landscape.
NLP helps Eli Lilly work at a global scale
With teams across the globe working in a variety of languages, the pharmaceutical multinational couldn’t afford a translation bottleneck, so it turned to natural language processing.
Networking 101: Cultivate your weakest links
Your closest contacts won’t expand your opportunities in the way people outside your network can, says Athena Alliance CEO Coco Brown.
The CIO’s guide to mastering IT trends
CIOs can be trend masters or trend victims. Those that fare best know how to navigate the sea of tech trend chatter to keep their organizations on top of the latest disruptions and opportunities.
Capital Group invests big in talent development
The financial services firm has been recognized as a top employer for tech workers thanks to its commitment to long-term career growth.
Novanta CIO Sarah Betadam on the CIO-CEO relationship
Sarah Betadam, CIO at Novanta, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss CIO-CEO relationships, business/IT partnerships, servant leadership, agile mindsets vs. methodologies and more.