JLL source-to-pay transformation proves value of automation
Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.
Kimberly-Clark’s business-first approach to digital transformation
Global CIO Manoj Kumbhat is overhauling IT to facilitate a business transformation aimed at bringing the personal-care corporation closer to its customers.
Where Web 3.0 is taking the software industry
Web 3.0, blockchain, and decentralization are charged ideas, with vocal supporters and critics. But there is actual work being done here that will impact the software industry in profound ways.
Is your data supply chain a liability?
Data is the key raw material for analytics and decision-making. A strong data supply chain will improve business outcomes.
Healthcare AI in a year: 3 trends to watch
No-code tools and growing utility of text point to growing AI sophistication, but security concerns remain.FROM OUR ADVERTISERS
Computer vision is primed for business value
Companies across a range of industries are deploying image- and video-based artificial intelligence to improve and optimize key business processes and products.
3 CIOs-turned-board-members on raising your leadership profile
Julie Cullivan, Wayne Shurts and Carol Zierhoffer share leadership insights from the other side of the table.
Why must CIOs invest in business analysts to obtain better project outcomes?
39% of project failures are attributable to poor business analysis.
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The Cloud Expertise Shortage is Real; This New Services Model Helps You Overcome It
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From CIO to consultant: IT leaders on making the shift
IT leaders seeking a new challenge can leverage their business and IT know-how to achieve sustained success in a consulting role. CIOs who have made the shift offer tips.
5 common consultant negotiation tactics and how to protect your interests
A successful negotiation is something your organization needs to plan for. That starts with knowing the tactics your potential consulting provider is likely to employ—and how to maneuver around them.
Q&A: Leading IT in a high-volume M&A environment
AssuredPartners acquired over 50 companies in 2021. For CIO Sankha Ghosh, the keys to success in this environment are a dedicated M&A team in IT, and the ability to tell their platform story.
Oracle cuts price of OCI Dedicated Region to expand user base
Oracle Cloud Infrastructure Dedicated Region will now have a minimum commitment of about $1 million a year, far below the previous requirement of $6 million a year in consumption over a three-year period.
AWS bolsters Connect contact center service with case management features
The new Amazon Cases capability will help AWS compete with Salesforce, Service Now, and SAP in the market for contact center services.
How to enable cultural change through cloud adoption
Adopting hyperscale cloud can position your organization to react faster to the next “new normal.”
PwC to acquire Salesforce platinum partner Venerate in a major tech push
The acquisition, part of PwC's global strategy to boost its technology practice, will be the company's first technology acquisition in India, making PwC India the largest talent pool for the Salesforce platform in the country.
7 IT governance mistakes — and how to avoid them
IT governance can be a minefield for the unwary. Don’t let these common errors damage your organization — and your career.
Automation eases medical record sharing at JHS
Jackson Health System’s Medical Record Surveillance and Record Sharing project scans medical records in real-time, matches them to partner organizations, and automates the medical record transfer, providing a productivity and efficiency boost.
IT leaders rethink the people part of business continuity
In an era of increasingly dispersed workforces, CIOs are grappling with how to help IT staff in peril — and keep the business moving forward when events disrupt employees’ ability to work.
IT services company Atos plans IBM-style split
After years of decline, the French multinational is seeking another new strategy, this time cleaving itself in two, with its faster-growing digital, big data, and security lines to operate as Evidian.
Otis takes the smart elevator to new heights
The elevator maker is bringing its fleet into the digital era with a connected solution that leverages IoT sensors and AI in the cloud to help keep its customers’ elevators humming.
How to find the best resume writing service for you
If you’ve been putting off updating your resume and LinkedIn profile, now’s the time to take it in hand. Getting professional help is the first step for busy executives.
Wells Fargo prepares to take a quantum leap
The financial institution is researching the possibilities of quantum computing and validating use cases for the coming quantum disruption. As CIO Chintan Mehta puts it, “Not engaging is not an option.”
3 certification tips for IT leaders looking to get ahead
CIOs share key best practices for IT leaders looking to level up with a mix of technical and business credentials aimed at growing their CIO role.
Adobe brings first-party commerce data to customer data platform
As enterprises step up efforts to enhance customer experience, Adobe is integrating data from its commerce suite into its Real-Time CDP (customer data platform) to help drive personalization.
How a cloud-first enterprise application strategy boosts speed and scale for your business
Experts agree that a cloud-native application architecture can deliver benefits across the entire business.
Top 16 business process management tools
Today's BPM platforms can help your organization create, optimize, and monitor vital business processes using sophisticated discovery, AI, and low-code/no-code functionality.
The Edison Ratio: What business and IT leaders get wrong about innovation
When it comes to innovation, great ideas matter. But in the end, understanding the need to act on fewer great ideas matters more.
USPTO’s agile course ignites change
At the U.S. Patent & Trademark Office, CIO Jamie Holcombe is proving that an agile and innovative mindset, as well as individual accountability, can deliver new tricks for one of the country's oldest federal agencies.
12 tips for achieving IT agility in the digital era
The pandemic has proved IT agility is an existential imperative. IT leaders versed with agile transformation share tips for speeding up IT’s ability to create business value and navigate change.
3 forces shaping the evolution of ERP
The transformative events of the past few years may finally sound the death knell for traditional ERP systems as enterprises seek agility, flexibility, and speed.
DISH CIO Atilla Tinic on innovating in the cloud
For Tinic, cloud is key to keeping up with the pace of technology change. Here he shares his approach to innovation and lessons learned from DISH’s cloud journey.
Oracle to boost cloud investments after a strong quarter
Oracle reported revenue growth on the back of cloud infrastructure services and SaaS sales, and is looking at a massive cloud region expansion.
What companies get wrong about data transformation
A lot of organizations continue to struggle with leveraging their data. To become data-driven, organizations need to commit to treating data as a product and to transforming their culture.
Mount Sinai’s journey to secure health data in the cloud
To better secure its data, the healthcare provider is moving key business and clinical apps to the cloud — and is auditing its encryption systems in advance of the quantum threat.
Whirlpool’s Danielle Brown on personalizing online customer experiences
Danielle Brown, CIO at Whirlpool Corp., joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss advancing product features via sensor data, accelerating digital twin strategies, reinventing supply chain dynamics and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
Mattel innovation becomes toy maker’s e-commerce core
A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.
The 10 biggest issues IT faces today
Economic, market, and worldwide turbulence continue to reshape the CIO agenda as priorities shift mid-year.
IBM CIO Kathryn Guarini on being IBM’s first customer
After years in IBM’s Research Division, Guarini is taking her expertise in developing emerging technologies to the realities of the business in a role that blends vendor and client.
Rekindling the thrill of programming
Coding can be tedious, dreary, and stressful. Zooming out to reflect on how extraordinary software programming is can bring back the wonder.
Moving beyond usernames and passwords
IT and security teams need to shore up this most basic form of access to guard against new and ever-evolving security risks.
JPMorgan Chase CIO Gill Haus on grooming digital leaders
The banking executive explains how thinking differently about growing talent keeps his organization future-ready.
Top 15 data management platforms
Data management platforms (DMPs) help organizations collect and manage data from a wide array of sources — and are becoming increasingly important for customer-centric sales and marketing campaigns.
IT leader’s survival guide: 11 ways to thrive in the years ahead
Agility and resiliency have become organizational essentials in rapidly changing and challenging times. Here is how to establish an IT organization built for long-term success.
10 key roles for AI success
To maximize the business value of artificial intelligence, AI teams require a diverse range of skills and roles, from data scientists to domain experts to strategic decision-makers.
What is data analytics? Analyzing and managing data for decisions
Data analytics is a discipline focused on extracting insights from data, including the analysis, collection, organization, and storage of data, as well as the tools and techniques to do so.
Click, ship, done: How a 150-year-old logistics company is delighting its customers
Global logistics firm DB Schenker’s CIO for the Indian subcontinent explains how the company is adopting new technologies.
10 ways inflation will impact IT
As inflation rises across the globe, CIOs are strategizing ways to navigate rising prices for IT supplies, services, and talent by rethinking IT portfolios, reprioritizing IT spend, and honing business efficiencies.
What’s new in TOGAF 10?
The Open Group released TOGAF 10 and with it comes a more flexible, customizable framework that’s easier to implement in the enterprise.
Supply chain issues a top concern across most industry sectors
Despite talk of the pandemic slowing down, concerns around supply chain are continuing to grow, with a shortage of semiconductors a top issue, according to a report from Avnet Silica.