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Top 24 RPA tools available today

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Providing Mary Kay Employees with Own Webpages Saves Millions

Call Michelle McGrath on any weekday afternoon, and you’ll hear her 5-year-old boy and 3-year-old twin girls playing in the …
By Susannah Patton

What's Your Bag?

Timbuk2 Designs, a San Francisco-based manufacturer and retailer of bags, eschews mass production for "mass customization."
By Stephanie Overby

American Cancers Society Builds Website Around Stages of Disease

Sandra Smiling was looking for information on the Web, but her concerns werenu2019t as mundane as finding a cheap flight …
By Stephanie Overby

Favorite Websites of the Web Business 50

We asked the brains behind four of our Web Business 50 winning sites to reveal their personal Web preferences. They …
By Lafe Low

Ford's Intranet Paves Way for Online Success

When Fordu2019s former CIO Jim Yost took the first steps toward creating a new intranet called My-ford.com, he had the …
By Simone Kaplan

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How New Data Tools Can Expand Expertise at the Enterprise

How New Data Tools Can Expand Expertise at the Enterprise

How Data Governance Enables Analytics and Drives Business Growth

How Data Governance Enables Analytics and Drives Business Growth

What’s Next for the Future of Work?

What’s Next for the Future of Work?

The Connection between EX and CX

The Connection between EX and CX

Female CIO Ascends to CEO

As CEO of Spherion, the Ft. Lauderdale, Fla.-based recruiting and outsourcing company, Cinda A. Hallman is in a unique position. …
By CIO Staff

Southwest Airlines Does Web Business Right

Thirty years ago, Southwest Airlines put itself on the map with low fares, direct flights be-tween three Texas cities and …
By Meridith Levinson

Police Booty for Sale Online

If you’re looking for wild and wacky on the Web, forget eBay. Instead try Bid4Assets, a Silver Spring, Md.-based company …
By Simone Kaplan
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Successful Companies Know Customer Is King

There’s a critical common thread that runs through the four Web businesses profiled here?a strong customer-centric focus. While an airline, …
By Meridith Levinson, Simone Kaplan, Stephanie Overby and Susannah Patton

Websites With Ideas You Should Steal

It should come as no surprise that this year’s Web Business 50 judges spent a lot of time online. Between …
By Susannah Patton

Companies Use Online Games as Marketing Tool

Because kids have been known to change their minds almost as often as they blink, Joyce Harris understands that she …
By Jon Surmacz

How Should Websites Look? Jakob Nielsen and Vincent Flanders Speak Up

CIO sat down for a discussion on website design with Jakob Nielsen, cofounder of the Fremont, Calif.-based consultancy Nielsen Norman …
By Danielle Dunne

The Casual Teleworker Comes with Hidden Costs

Supporting the casual teleworker?an employee who works remotely three or fewer days per month?can strain your support staff and your …
By CIO Staff
Become a sponsor of CIO's Future of Work Summit. Learn more
Become a sponsor of CIO's Future of Work Summit. Learn more

Companies Use Online Communities to Grow

Online communities?news groups, chats or threaded message boards in which like-minded people congregate to share ideas, solve problems or work …
By Meridith Levinson

Laid Off from Cisco, Reader Speaks Out

Let Sales Be Your EarsIn response to your article ["What Went Wrong at Cisco," Aug. 1, 2001], I was recently …
By CIO Staff

Maynard Comic Strip on Mergers and Acquisitions

By Darrin Bell and theron heir

Partnerships Between Online Companies and Brick-and-Mortar Companies Can Benefit Both

When Elliot Klein conceived his version of the dotcom dream, to create a lost-and-found service for laptop and handheld computer …
By Simone Kaplan

Web Business Awards Special Issue

In the past year, the pendulum of popular opinion has swung from over-exuberance about the importance of all things Web …
By Abbie Lundberg

Disaster Recovery: Nasdaq's Best Practices

Nasdaq, whose 1 Liberty Plaza headquarters is next to the World Trade Center, has itemized lessons learned from the Sept. …
By CIO Staff

Secrets to Succeeding Online

If the dotcom bust has taught us anything, itu2019s that some vertical industries are better suited to the Internet than …
By Stephanie Overby

Too Many Electronic Organizers Create Disorganization

Almost 10 years ago, I worked at a company that bought planners for its employees. The company had recently been …
By Elana Varon

State CIOs Refocus After 9/11

In response to the Sept. 11 attacks on New York City and Washington, D.C., conferences and events nationwide were canceled …
By Simone Kaplan

The Best Companies Online: Web Business 50 Awards Overview

Among the footnotes to the year, 2001 will be remembered as the time the Internet lost its get-rich luster. Hundreds …
By Susannah Patton

The Internet Is Not Our Friend

I am a cynic. When confronted with any new paean to the Internet and its abundant promise to eradicate prejudice, …
By Anthony Townsend

History of Telegraph, Telephone Helps Predict Internet's Future

"History is the true witness of times, the light of truth, the life of memory, the teacher of life…."With these …
By Mohanbir Sawhney

FireWire Sales on Fire

The IEEE 1394 (a.k.a. FireWire) interface is going strong, despite the recent downturn in the PC market, according to a …
By Christopher Lindquist

Post 9/11: CIOs Must Create Empathy, Unity

The world is in turmoil. In the aftermath of Sept. 11, everything seems to have changed. Then again, it hasn’t. …
By Christopher Hoenig and Patricia Wallington

Role-Based Access Control Flawed in Actual Use

Long before computers existed, society wrestled with the problem of controlling the right to read or change a document. Two …
By Fred Hapgood

A Consumer Guide to Conferencing Technology

Tool
By CIO Staff

Artificial Vision on Par with Human Eyesight

A team of researchers from three universities is working on artificial vision technologies that could one day detect visual patterns …
By John Edwards

Conferencing Technologies to Drives Down Costs

Between the economy and the attacks of Sept. 11, companies are turning to other means of doing business besides air …
By Ben Worthen

Borland to Compete Against IBM and Microsoft

Back in the late ’90s, Borland Software, one of the past kings of the PC software market, disappeared without a …
By Christopher Lindquist

Google's Robust Service on 9/11 Due to Scalability

At 7:30 a.m. PST on Sept. 11, 2001, Sergey Brin, cofounder of search engine and Web Business 50 winner Google, …
By Meridith Levinson

IT in the Aftermath of 9/11: At the Center of a New World

On Sept. 11, one ordinary person — the local Red Cross's IT leader — rose to an extraordinary occasion, at a time when every action counted. Here's what she did and where she goes from here.n
By Stephanie Overby

Managing Expectations by Educating Users About Technology's Limitations

Like most CIOs, Don Rawlinson is omniscient. Not only does he have complete textbook knowledge of every computer system ever …
By Polly Schneider Traylor

IT Humor, Maynard Comics Nov. 2001

By Darrin Bell and theron heir

IT in the 9/11 Aftermath: Introduction to Special Report

We gaped at the television. We held our breath Then, inevitably, the world began to turn again, revealing a landscape …
By CIO Staff

Disk Defragmentation Boosts Business Productivity

Hard drive defragmentation can help your company keep costs down and defer expensive hardware upgrades in the Windows NT and …
By Karen D. Schwartz

GM's Virtual Program Shows You Can't Talk on Your Cell Phone and Drive

You’re running late for a golf game with a vendor. As you’re weaving in and out of traffic, scrambling to …
By Eric Berkman

Is Your IT Department Ready for a Deputy CIO?

Do your CEO and company value IT as a driver of business and profits? If not, hiring a deputy …
By Polly Schneider Traylor

U.S. Open Website Boasts New Wireless Technology

I had the good fortune of returning to the U.S. Open, following up on my 1999 visit to see the …
By Tom Wailgum

Department of BIG, Scary Numbers: Projected Airline Layoffs and Internet Users

119,590: projected number of layoffs in the airline industry through 2002 11.7 million: U.S. Internet users who visited news sites …
By CIO Staff

Alternative Ways of Structuring IS Architecture

Culture, personalities and lines of business play a large part in deciding which organizational model the IS group follows. Establishing …
By Polly Schneider Traylor

Book Review: Good to Great: Why Some Companies Make the Leap

The Great Leap ForwardGood to Great: Why Some Companies Make the Leap…And Others Don’tBy Jim CollinsHarperCollins Publishers, 2001, $30What’s the …
By Edited by Carol Zarrow

Las Vegas Restaurant Boasts Wireless Winelist

Chef Charlie Palmer's Aureole restaurant in the Mandalay Bay Resort and Casino is the first to offer patrons a wireless winelist.
By Stephanie Overby

Do You Need a Deputy CIO?

Jon Harris was about to politely say good-bye and hang up the phone after a hiring official from the city …
By Polly Schneider Traylor

IT After 9/11: Recovery Logistics

On Sept. 11, the Federal Emergency Management Agency (FEMA) sent out a plea to several trucking associations for 1,000 refrigerated …
By Stephanie Viscasillas

History of the Transistor, in Everything from MP3s to the International Space Station

"NATURE ABHORS A VACUUM TUBE," the saying went. Ever since the vacuum tube’s introduction in 1906 (see "Cool Tube," Jan. …
By Stephanie Overby

IT-Business Alignment: Are You Focused on Adding to the Bottom Line?

Are you a "core" person or are you a "context" one? That’s the question tech guru Geoffrey Moore posed to …
By CIO Staff

Industrial Light and Magic Replacing Unix With Linux

The master of illusion in the entertainment industry, Industrial Light & Magic (ILM)?George Lucas’s visual effects and 3-D animation studio?is …
By Meridith Levinson
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