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Top 24 RPA tools available today

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Q & A | VINNIE MIRCHANDANI – Outsourcing Risk Management

VINNIE MIRCHANDANI has spent nearly two decades as a multinational consultant with Price-waterhouseCoopers, Gartner and now with his own Chicago-based …
By CIO Staff

CIOs Need to Be Tough Yet Empathetic

"ARE YOU TOUGH ENOUGH TO DO THIS JOB?" I got the best job of my career with my answer to …
By Patricia Wallington

Using Project Portfolio Management to Demonstrate IT Value

At Schlumberger, it started by accident, as these things often do. One curious IT staffer asked his peers what projects …
By Scott Berinato

How to Win at International Politics

DESPITE THE EARLY HOUR, the morning sun is already beating down on the top of an office building on Fremont …
By Malcolm Wheatley

The IT Manager's Guide to Working With Non Profits

Know the mission. If you really want to help, you need to know the nonprofit’s mission. Then determine which of …
By CIO Staff

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How New Data Tools Can Expand Expertise at the Enterprise

How New Data Tools Can Expand Expertise at the Enterprise

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How Data Governance Enables Analytics and Drives Business Growth

What’s Next for the Future of Work?

What’s Next for the Future of Work?

The Connection between EX and CX

The Connection between EX and CX

REVISIT OPEN SYSTEMS – Using Unix

As a rule, we at CIO believe that talented people faced with cutting-edge opportunities should go for them. Occasionally, however, …
By Fred Hapgood

CIOs and Non Profits: How to Beg, Borrow and Twist Arms for a Good Cause

Fourteen-month-old Anna (not her real name) was kidnapped from her San Diego home early one morning in 1990. Sixty police …
By Lauren Capotosto

UNDER DEVELOPMENT SMART SYSTEMS – Omniscient Computing

If a new concept called sentient computing takes hold, computers, telephones, cameras, software and other everyday technology tools will automatically …
By John Edwards
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GM NA's IT Project-Tracking Dashboard: Give Regression a Try

GM North Americau2019s dashboard tool takes an intuitive approach to summarizing large amounts of project status data with a color …
By CIO Staff

NeoCore – Companies to Watch

XML’s adherents use many glowing adjectives to describe their favorite acronym, but fast isn’t usually one of them. Now a …
By Christopher Lindquist

GM NA's IT Project-Tracking Dashboard Rating Process

Rank all IT projects on four criteria?performance to budget, performance to schedule, delivery of business results and risk?using predetermined …
By CIO Staff

Matrox Avatar Software Creates Virtual Image

An avatar?the Sanskrit word for the incarnation of a god on earth?is an image you select to represent yourself in …
By John Edwards

GM North America and Its IT Project-Tracking Dashboard

With hundreds of new IT initiatives rolled out in an average year, GM North America is up to its hubcaps …
By Tracy Mayor
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Become a sponsor of CIO's Future of Work Summit. Learn more

Emerging Technology: Don't Hang Up

When someone calls a meeting at Virginia Polytechnic Institute and State University, itu2019s not unusual to find people rushing past …
By John Edwards

The SF Giant's Website Before and After MLB.com

Whatu2019s GoneWebcam: Although it has been reinstated, this popular feature that allowed fans to peek inside Pacific Bell Park and …
By CIO Staff

Wireless: Astronauts Call from Aboard International Space Station

Talk about a long-distance call?astronauts aboard the International Space Station (ISS) orbiting miles above Earth are now phoning home. ISS …
By Lafe Low

Major League Baseball Online With MLB.com

Itu2019s a hot June afternoon. In the temporary office of Major League Baseball Advanced Media (MLBAM), the company in charge …
By Jon Surmacz

Mergers and Acquistions in the Netherlands

A recent flurry of acquisitions led some in the IT community to murmur that a new monster might be lurking …
By Daniel J. Horgan

Lakota Technologies and American Indian IT Outsourcing

The eagles take flight, and the CEO’s hopes soar with them.Two, six, a dozen eagles?they’re everywhere in the skies above …
By Tom Field

Offshore Outsourcing Alive and Well in Barbados

Ah, Barbados. Caribbean paradise, land of endless beaches, palm trees swaying in the ocean breeze, frozen drinks in pastel colors …
By Meg Mitchell Moore

Comparing Outsourcing and Offshoring Rates in 2001

It’s always tricky to compare outsourcing rates because so much depends on the individual contracts. But we asked one prominent …
By Tom Field

Harvard Professor Uses Rap to Convey Technology Message

Dr. Dre, Snoop Dogg, Busta Rhymes?you’ve heard of these rap artists. But peep this: the rapper Rosabeth Moss Kanter? The …
By Lafe Low

Four Outsourcing Vendors Owned by American Indian Tribes

Uniband Belcourt, N.D.; owned by the Turtle Mountain Band of Chippewa Indians; specializes in automatic data processing. www.uniband.comUinta River Technology …
By Tom Field

Report: Bluetooth Usage to Surge by 2005

Bluetooth stumbled out of the gate. But the short-range wireless technology, which provides a cable-free way to connect devices, is …
By Christopher Lindquist

Why It Matters That Women Make Up a Small Percentage of Today's IT Leaders, Tomorrow's CEOs

For starters, it hurts the bottom line, says Judy Rosener, professor at the Graduate School of Management of the University …
By L.G. Paul

New Syncing Technologies Better Connect PDAs, PCs

Last Christmas a major oil company gave out 3,000 Palm and other handheld devices to its employees as gifts. It …
By Preston Gralla

Where Men and Women Agree–and Disagree–On IT

WHERE MEN AND WOMEN AGREE…63 percent of women in ITfeel their work and life balance is lopsided.52 percent of women …
By CIO Staff

High-Tech Telephone/Internet Booths

With pay phone usage on the decline in the United States (see "Supermanu2019s Locker Room," Trendlines, June 1, 2001), telecommunications …
By Stephanie Overby

Careers: Why IT Hates Women (and the Women Who Stay Anyway)

Karen Hogan understood what she was up against from the get-go. It was 1978, and even though she had scored …
By Lauren Gibbons Paul

Bringing Smells to Movie Theatres

At the mayfair theater in New York City on Dec. 2, 1959, opening-night audiences of Behind the Great Wall, a …
By Ben Worthen

HP, Student Advantage and Tipper Tie on CRM Success

Get buy-in from customersSometimes customers may initially find a new way of interacting with a new system too different or …
By Stewart Deck

Book Review — Partners.com: How to Profit from the New DNA of Business

The Party’s OverPartners.com: How to Profit from the New DNA of BusinessBy Michael J. CunninghamPerseus Publishing, 2001, $27.50Ever show up …
By Edited by Carol Zarrow

Customer Relationship Management (CRM) Made Simple

The CRM package has landed?some would say crash-landed. A Bain & Co. study in June showed that 19 percent of …
By Stewart Deck

Boeing, Citigroup, GE, Others, Make Deloitte Touche Tohmatsu's 20 Fastest Growing Cos.

Who’s thriving in today’s atmosphere? Deloitte Touche Tohmatsu recently released its fifth annual list of the 200 fastest-growing companies in …
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IT Organization Management: Should you Centralize?

Centralization will work better in companies that are willing to ride the roller coaster of change. If your company operates …
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Reader Feedback: Online Education, Vendor Relations, Software Requirments

The Queenu2019s University MBAThere may be an incorrect assumption in your article ["Oh, the Places Theyu2019ll Go," found exclusively online …
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Bringing Up Robo-Baby at MIT

Inspired by theories of child development, an MIT researcher set out to create an autonomous robot that becomes more sophisticated through communication and interaction with people.
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Summary of IT Organization Management: Revisiting Centralization

The centralized IT organization is making a comeback.. Why? Because it?s more cost-effective than a distributed environment; it encourages the …
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IT Organization Management: To Centralize or Not to Centralize?

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Washington D.C. Watch: Uniform Computer Information Transaction Act (UCITA) Legislation, 3G Wireless Services

Challenging and Changing UCITAThe lawyers who drafted the proposed Uniform Computer Information Transactions Act (UCITA), intended to standardize software contract …
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IT Organization Management: Revisiting Centralization

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The State of IT Spending in 2001

CIOs CLAIM THEIR MOST IMPORTANT GOAL is to align business and technology strategies. During the last 18 months, however, CIOs …
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Cartoon: Maynard On E-Business, Supply Chain Management

By Darrin Bell and theron heir

Why E-Commerce Works for Sites Like SitStay.com, Waggintails.com

Darcie Krueger sounds relaxed and upbeat when she answers the phone at SitStay.com, an online retailer of healthy dog treats …
By Susannah Patton

IT Strategy: Adopting New Tech, E-Business and CRM

I’ve been in the technology arena for about 17 years. In that time, I’ve seen innumerable technology success stories, but …
By Rod Travers

Consultancy Play Helps 'Older' Companies Innovate

The Richmond, Va., headquarters of innovation consultancy Play can take the starch out of even the most rigid corporate collar. …
By Ben Worthen

The Effects of E-Business on Catalog Sales

In 1996, at the dawn of the e-commerce era, the mood among catalog publishers was glum. The Internet, it seemed, …
By Susannah Patton

Organizing the Modern IT Department

During a board dinner a while back, I managed to get myself trapped in a predictably overheated argument about the …
By Anonymous Author

Department of BIG, Scary Numbers: Telecommunting in 2001

21 million: number of U.S. telecommuters in 2001; 35 million: ex-pected number of U.S. telecommuters in 2005; $160 billion: amount …
By CIO Staff

How Maytag Made E-Business Work

In 1999, an e-commerce team at Maytag decided that consumers were ready to buy washing machines over the Web. Retailers …
By Susannah Patton
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