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8 steps to turning around a toxic IT culture

By John Edwards

Insurance IT leaders herald new era for digital customer experience

By Paula Rooney

Top 24 RPA tools available today

By Peter Wayner

more top stories

Networking tips for IT leaders: A guide to building connections

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  • The 10 biggest issues IT faces today

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Emerging Technologies: The Promise of Digital Paper

Digital paper looks and feels like traditional paper, even if you can’t wrap fish in it. On the other hand, …
By John Edwards

What Went Wrong at Cisco in 2001

There’s Cisco Before and Cisco After, and the two crossed paths, awkwardly, this past April.Cisco Before was CFO Larry Carter …
By Scott Berinato

New Va. DoT CIO Has Rough Road Ahead

Uphill Climb at Virginia DOTBernard Hill Jr. has a rocky road ahead of him. As the first CIO of the …
By Compiled by Lauren Capotosto

Outsourcing: Security Choices You Need to Make

If you prefer:Outsourcing to a security-only company.Outsourcing to a general IT services company.Doing security in-house.If you go with managed security …
By S. Berinato

E-Body Rejuvenator Offers High-Tech Hula Hoop to Help Shed Weight

Looking to shed a few pounds? Forget the ThighMaster, HealthRider, Ab Roller and even Jack Freeweatheru2019s eight-minute workout. The wackiest …
By Meridith Levinson

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Redefining the Role of IT in a Modern BI World

Redefining the Role of IT in a Modern BI World

Attacks targeting employees are the main cause of avoidable breaches

Attacks targeting employees are the main cause of avoidable breaches

How New Data Tools Can Expand Expertise at the Enterprise

How New Data Tools Can Expand Expertise at the Enterprise

How Data Governance Enables Analytics and Drives Business Growth

How Data Governance Enables Analytics and Drives Business Growth

Outsourcing: What You Can Do If Your Security Vendor Fails

ON APRIL 25, PILOT NETWORK SERVICES went out of business, abandoning 200 customers that relied on them for something rather …
By Scott Berinato

Legal Scholarship Network Offers Legal Advice Via the Web

If you have legal troubles or just need a little advice, you can now log on to the Legal Scholarship …
By Eric Berkman

IDC: Firms to Increase Spending on Web-Based Customer Care by 34% in 2002

Companies will increase their spending on Internet-based customer care by 34 percent in 2002, according to a February survey of …
By Lorraine Cosgrove Ware
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A Better Way to Manage Employee Home Internet
Using home internet connectivity for work creates efficiency and productivity challenges for both employees and company …
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HR’s Critical Role in Remote-Work Security
Cybercriminals, well-aware of home network vulnerabilities, have made remote employees their favorite target. The post
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5 Steps to Creating Business Value
Informatica and Amazon Web Services (AWS) are fueling data-led cloud modernization to drive better analytics and accelerate customer growth.
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Cartoon: Maynard on Wiretaps, Bugs, Corporate Espionage and the Like

By Darrin Bell and theron heir

The State of the U.S. Workforce in 2001: Work Ethic or Workaholism?

Ah, summer. Time for a nice family vacation, right? Ha! Not only do U.S. workers earn fewer vacation days than …
By CIO Staff

MIT Prof Suggests Rerouting the Nation's Air Traffic Patterns

You’ve been on enough business trips to know what awaits you at the airport: interminable delays, canceled flights and frazzled …
By Lafe Low

"Green IT": Save Power, Save Money

The Environmental Protection Agency (EPA) is asking CIOs to do something Jimmy Carter couldn’t convince consumers to do in the …
By Emelie Rutherford

Reader Feedback on Various 2001 Issues of CIO Magazine

All Fired UpUnless the state and federal laws have changed without my knowing, parts of your [April 15, 2001] "How …
By CIO Staff
Become a sponsor of CIO's Future of Work Summit. Learn more
Become a sponsor of CIO's Future of Work Summit. Learn more

Q&A: The Innovative Edge President Jeffrey Govendo Talks Innovation

Hide out in any brainstorming session and listen carefully. Hear that grinding noise? It’s the sound of corporate brains cranking …
By Meg Mitchell Moore

Finding a New Angle on Cisco's Tough Times in 2001

Cisco’s precipitous fall last April was a dope slap to anyone who thought the slowing economy was just about dotcoms …
By CIO Staff

Leadership: Why CIOs Need to Partner With Other C-Suite Execs

TECHNOLOGY’S PERVASIVENESS in the corporate landscape is unparalleled: It is a huge consumer of resources, both people and capital; it …
By Patricia Wallington

Spy-Cye Robot Keeps Tabs on Your Home Via PC

If you want to spy on your cleaners or your children, Pittsburgh-based Probotics has the perfect device for you: Spy-Cye, …
By Stephanie Viscasillas

Supply Chain Management: SCI CIO Melvin Talks Contract Manufacturing and Technology

It wasn’t exactly the most shining moment in the history of electronics manufacturing. Contractors such as Flextronics, SCI Systems and …
By Sarah D. Scalet

Book Review — Customers Rule: Why the E-Commerce Honeymoon Is Over & Where Winning Businesses Go from Here

The More Things ChangeCustomers Rule! Why the E-Commerce Honeymoon Is Over & Where Winning Businesses Go from HereBy Roger Blackwell …
By Edited by Carol Zarrow

Supply Chain Management Guru Hau Lee on Demand Forecasting

Hau Lee envisions the perfect supply chain not as a chain at all. Instead, it?s an intricate network of suppliers, …
By Sarah D. Scalet

George H. W. Bush Speaks at 2001 GigaWorld IT Forum

George H.W. Bush (a.k.a. the president’s father) is a content man, happy to watch his grandchildren grow and his sons …
By Michael Goldberg

Supply Chain Management Software Simplified

Though supply chain software goes by many different names, there are two essential categories: planning and execution. Planning applications predict …
By L. Pender

RepCheck.com Helps Employers Find Potential Hires' Reputations Online

Wouldn’t it be nice if you could find unbiased people to give their opinions of a potential employee? RepCheck.com, launched …
By Meridith Levinson

Washington D.C. Watch: Eye on Computer Security, IT Policy

Hacks? What Hacks?Sen. Robert Bennett (R-Utah), the Senate’s computer security point man, wants you to start reporting hacks of your …
By Edited by Elana Varon

Cartoon: Maynard and the High-Tech Workforce of 2001

By Darrin Bell and theron heir

Lucent, The Mobile Innovation Initiative Study Wireless, Data Mobility

Lucent Technologies, the communications provider based in Murray Hill, N.J., recently donated a total of $10 million to a trio …
By Stewart Deck

Department of BIG, Scary Numbers: Cell Phones, Wireless Standards and B2B E-Commerce

53: percent of surveyed cell phone owners not likely to turn their phones off at the movies or other entertainment …
By CIO Staff

E-Commerce: Bartering Becoming More and More Common

Got some time to spare? Trade a few hours of your IT expertise for an Argentine Tango social dance lesson …
By Lauren Capotosto

Reader Feedback on April Issues of CIO Magazine

Every Project Needs a ChampionI just finished reading "The Taxmanu2019s Burden" [April 1, 2001]. I must say, I think you …
By CIO Staff

Career Advice from Korn Ferry: Moving Up and Out

Q: I have been in the call center industry for six years starting in operations, …
By CIO Staff

Ethical Standards for IT Analysts

CIOs from large companies spend more than $500,000 a year on IT analyst services. Yet the information they’re paying for …
By CIO Staff

Security and Virus Protection: The Safety Dance

Q: We have conducted some informal research on virus protection software. Our research indicates that …
By CIO Staff

Streetbeam Targets Consumer PDAs With Wireless Ads

If an advertiser is beaming these days, it may not just be the result of a successful marketing campaign.Streetbeam, a …
By John Edwards

Iceland's Dilemma: Privacy Versus Progress

A small Icelandic startup has been granted a 12-year license to create and manage adatabase of the entire nation's medical and genetic records. Can it make medical history without violating patient privacy?n
By Stephanie Overby

Encryption Technology Ready for Its Close-Up

In the early ’90s the technical culture, usually of one mind on issues of importance developed a crack. Popular technical …
By Fred Hapgood

IT Pays to Consider Risk When Selecting IT Initiatives

Hygeia’s two-committee process may offer an important benefit by implementing a division of labor similar to that seen in various …
By Douglas Hubbard

Why Hygeia Travel Health Uses Two Teams to Select Its IT Projects

YOU MAY NEVER HAVE HEARD of Hygeia Travel Health. The Toronto-based health insurance company’s clients are the insurers of foreign …
By Ben Worthen

Is the 3G Mobile Standard Wireless Overkill?

The high-bandwidth, third-generation wireless communications standard, 3G, is on its way. But at least one analyst company thinks that the …
By Christopher Lindquist

The Relationship Between Technology Vendor CIOs and IT Analyst Services Firms

If you’re the CIO at a technology vendor, you may have even more analyst complaints than your peers in other …
By L.G. Paul

Rent-A-Chain: Supply Chain Management Application Service Providers (ASPs)

A supply chain is big and complex. It requires more time and manpower that many IT departments can give. That’s …
By L. Pender

Analyzing IT Analyst Services Firms: Who's Your Analyst in Bed With?

The IT research business lacks an individual similar to the wine industry’s "analyst" Robert Parker, who accepts no money or …
By L.G. Paul

Emerging Technologies Give CIOs The Power to Choose

Until late 1999, a Colorado-based Air Force software testing center had to shut down every time a lightning storm came …
By Jenna Kinghorn

Analyzing IT Analyst Services Firms: What's Behind Their Numbers

When reading up on a new technology, the last thing CIOs have time for is drilling down into the methodologies …
By L.G. Paul

AOL Time Warner Staffers React to News of AOL Corporate E-Mail System

THINK YOU HAVE problems with your e-mail system? Be thankful youu2019re not running IT at AOL Time Warner. Many Time …
By Matt Villano

How IT Managers Can Get The Most Out of Analyst Services Firms

Psst. See that great stack of paper on the corner of your desk? You know the one. It contains all …
By Lauren Gibbons Paul

Vendor Management, Agile Development Key to CIO Role

When you boil it down, a CIO’s job is fundamentally about making technology work for the business. At the heart …
By CIO Staff

Diligence Needed to Evaluate Software Vendors

If there’s one thing that CIOs have to understand when selecting a software vendor, it’s this: The software industry is …
By Meridith Levinson

Greenspan Plays Politics With the Economy

"DO NOT PAY ATTENTION to the man behind the curtain," the Wizard bellows to Dorothy and her friends in a …
By Gary Beach

DePaul Moves Into Internet Banking

Chances are, your alma mater has already drained more than a few dollars from your bank account. DePaul University in …
By Susannah Patton

New Solutions Needed for Content Management

By 1993, the I.T. worldu2019s transition from the calm and settled order of host-terminal to the mosh pit of client/server-based …
By Fred Hapgood
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