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Caution: Application Service Providers Ahead

ASP users—and those interested in using ASPs in the future—are taking a slow-and-steady approach to implementation, according to a recent …
By Christopher Lindquist

Meter Readers: Evaluating E-Commerce Projects

Value MethodologyThe loyalty value added (LVA) methodology from software vendor eLoyalty uses a probabilistic analysis methodology. LVA generates a "probability …
By Debby Young

English to You; Greek to Them: the Importance of Internationalization

Cardinal Giuseppe Mezzofanti (1774-1849) was possibly the most multilingual person in history. The remarkable cardinal, once the head of the …
By John Edwards

Oh No, Not Another O! The Role of the Chief Privacy Officer

Reader ROILearn what the newest chief executive brings to the tableUnderstand why some remain skeptical of the CPO’s roleDiscover how …
By Steve Ulfelder

Focus on Your Focus: Communicating a Business Agenda

How to make your IT agenda the talk of the office elevators
By Susan Cramm

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How New Data Tools Can Expand Expertise at the Enterprise

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How Data Governance Enables Analytics and Drives Business Growth

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What’s Next for the Future of Work?

What’s Next for the Future of Work?

The Connection between EX and CX

The Connection between EX and CX

Health Care's Invasive Procedures: Protecting Patient Privacy

Reader ROIFind out what hospitals are doing to digitize medical recordsLearn the pluses and minuses of electronic medical recordsUnderstand the …
By Tracy Mayor

Technology Saturation: JAMES NANTON – System Error: User Limit Reached

In 28 years in IS departments, Jim Nanton has seen several IT initiatives at different companies misfire despite thorough planning …
By E. Prewitt

The Privacy Problem

Privacy, or the lack of it, is the paramount concern of Americans wading into the fathomless waters of the Web. …
By CIO Staff
RESOURCES VIEW ALL
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The SSE Journey Starts with ZTNA
The hybrid workforce demands a new security approach designed around the security service edge (SSE). The …
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2022 Modern Data Protection: Definitive Guide to Veeam
Modern business requires a Modern Data Protection solution that not only allows for the backup and recovery …
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Where Has All the Talent Gone?

The recruiting mind-set that’s necessary to hook top candidates today
By Angela Genusa

ShopBots to Transform E-commerce

By Christmas 2010, billions of autonomous software agents are expected to be roaming the Web year-round. Researchers believe these shopbots …
By Angela Genusa

MARKETING – Fewer Hail Marys

Beer and buffalo wings. Halftime "entertainment." And of course, those wacky ads. Yes, it’s time for the Super Bowl, that …
By Matt Villano

The CIO Bookshelf: Can Japan Compete?

Can Japan Compete?By Michael Porter, Hirotaka Takeuchi and Mariko Sakakibara
By Edited by Carol Zarrow

Department of BIG, Scary Numbers: Terabytes, Petabytes, and More

The now familiar TERABYTE is 1,024 gigabytes, equivalent to all the X-ray films in a large technological hospital; the increasingly …
By CIO Staff
Become a sponsor of CIO's Future of Work Summit. Learn more
Become a sponsor of CIO's Future of Work Summit. Learn more

Information Big Bang: IT Statistics

Numbers includeDocuments on the Web: 550 billion Photocopies made every year in the United States: 500 billion Copies …
By Angela Genusa

Shop Talk: Buying Online

As I write this (Dec. 8), I’m just wrapping up my holiday shopping. This is early for me, but I …
By Abbie Lundberg

Not All E-Signatures Are Equal

There’s been a lot of hype surrounding the new "e-sign" law (officially known as the Electronic Signature in Global and …
By Marcelo Halpern

E-Mail Addiction

We all have our addictions. I confess. Mine is e-mail. I still remember the excitement of sending my first MCIMail …
By Gary Beach

Getting Creative with IT: Encourage Problem-Solving

Greg Holladay, CIO for Los Angeles-based TBWA/Chiat/Day advertising agency, answered readers’ questions on CIO.com about how to encourage creative problem …
By CIO Staff

Hotshot Envy: Managing Smart People

Among the myriad challenges managers have had to face during the IT revolution of recent years, dealing with an increasingly …
By Robert Austin

Former Secretary of Labor Robert Reich: E-Business is Too Much of a Good Thing

Robert Reich used to live to work. As President Clinton’s secretary of labor and a key member of his first-term …
By Alison Bass

Why Users Are Never Satisfied

Users are never satisfied. Given the present circumstances, they never will be. Naturally, there’s an unending supply of theories about …
By Anonymous Author

E-Learning: Does It Make the Grade?

Reader ROIFind out when to put training onlineLearn the criteria for choosing an e-learning vendorUnderstand the conditions in which e-learning …
By Tracy Mayor

Under Development : Fiber Optics – Light Goes On a Bender

M.I.T. researchers have developed a new type of cable that can quickly and efficiently shoot light over long distances and …
By John Edwards

Orbitz Under a Legal Cloud

Reader ROIDecide whether Orbitz is headed for antitrust troubleUnderstand how online sites are changing the economics of the travel industryLearn …
By Elana Varon

Linux: Ready for Mission Critical Use

The I.S. department at Grede Foundries, a $600-million-a-year metals company in Milwaukee, was stuck with an IBM 390 mainframe. After …
By Ben Worthen

The CIO Bookshelf:: Managing Crises Before They Happen

The Weightless Society, By Charles Leadbeater,Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crisis …
By Edited by Carol Zarrow

Why We're Still Talking About Alignment

This has been a hot topic for decades, and it shows no signs of stopping. Keep talking.
By Eric Berkman

Alignment Recount

The word alignment has linear roots as "to bring into line or into correct relative position," according to Webster’s dictionary. …
By Gary Beach

Idiot Box Gets Smarter

Selecting television shows can be a lot like voting in a presidential election—sometimes you just settle for the lesser of …
By Lauren Capotosto

Closing the Gap: Managing Alignment

"After changes upon changes, we are more or less the same."-Paul Simon, The BoxerPaul Simon could have been an IT …
By CIO Staff

Improving Business Communication: Speaking Metaphorically

Have you ever visited a website and found you have no idea where you are or what the system is …
By Dave Clarke

The Armageddon Crowd: Y2K+1

Remember the preparation for New Year's Eve 2000? Is it time to repeat in 2001?
By Matt Villano

Wishes for the 21st Century

This time last year, we at CIO—like many people on the planet—were occupied with millennium madness. For the most part, …
By Megan Santosus

Interview: C.K. Prahalad on Mobile Access

C.K. Prahalad is a renowned corporate strategist as well as chairman and cofounder of San Diego-based Praja, which specializes in …
By Debby Young

The Mythology of Business-To-Customer Startups

Do you know what paper snowflakes, presents under the tree, family gatherings and carols piped over the shopping mall intercom …
By Anonymous Author

TOTAL LEADERSHIP: A Disciplined Sixth Sense

The time for talking always comes to an end, and then something must get done. A leader needs to set …
By Christopher Hoenig

The Myth of Alignment

A few weeks ago, I had dinner with a former CIO who’s now a general manager for a major corporation. …
By Abbie Lundberg

CIOs Venturing Overseas: Puzzle Palaces

CIOs venturing overseas will learn to assemble the pieces the hard way
By James M. Spitze

Closing the Gap – Corporate E-Commerce Development

There has always been a compromise in IT between the need for speed and the requirement of disciplined development to …
By Richard Pastore

Designs of the Times: Functional, Beautiful Offices

In the age-old dance of form and function, function still leads
By Elizabeth Douglas

New Law Means Increased Security and Anti-Piracy in Italy

With fake Gucci bags for sale on street corners and pirated software humming in the IS departments of many companies, …
By Philip Willan

How Digital is Your Business?

Technology is all about connections, but to whom are you connecting? Hint: It’s your customers.
By Adrian J. Slywotzky and David J. Morrison

Keep Holiday Stress Under Wraps

Keeping holiday stress under wraps is the best present you could give yourself
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The UK's Broadband Blues

As the United Kingdom continues to struggle to roll out asymmetric digital subscriber line (ADSL) and other broadband Internet services, …
By Laura Rohde

MAYNARD – Close Encounters of the Worst Kind

At the end of the day, all we really need is a little peace, love and understanding.
By Darrin Bell and Theron Heir

Vacation Travel: Northern Exposure in North Conway

Whether your idea of a good time is skiing, shopping or lounging in front of a fire, North Conway is …
By Lafe Low

Unchained Links in Mexican Telecom

The December inauguration of Vicente Fox, Mexico’s president-elect, may herald a more customer-friendly telecommunications market in Latin America’s second-largest economy, …
By Juan Carlos Pérez

The World According to Dana Deasy: Alignment by Business Card

Those of us IT executives who spend weeks and months on the road wear our frequent-flier statements like Purple Hearts. …
By Dana Deasy and Matt Villano

Clothes Call: Get Rid of These Outfits

Should old acquisitions be forgot? Yes, and soon.
By Tina Sutton

ABU EL-ATA: A Cure for the Global Privacy Headache

Divergent national privacy laws must be harmonized to give e-business a chance, contends Egypt-born Ahmad Abu El-Ata, head of the …
By P. Tate
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