XaaS isn’t everything — and it isn’t serviceable
‘Everything as a service’ doesn’t include every service IT provides, not to mention everything outside IT that can be characterized as a service. And what it leaves out is arguably more important than what it includes.
SAIC CIO Nathan Rogers on moving past the office-centric mentality
The Fortune 500 provider of government services and information technology is leaning into its hybrid work future.
CIO 100 US: 9 award-winning government IT projects
Public-sector agencies and institutions are turning to tech to streamline processes, facilitate scale and innovation, and improve the lives of those they serve.
Q&A: Empowering agile beyond IT at Fannie Mae
CIO Ramon Richards and his team have matured the mortgage financer’s agile processes and CI/CD practices — extending the agile approach across the organization at large.
The small business CIO with big lessons for enterprise IT chiefs
Small and medium business’ CIOs have much to teach larger enterprises, according to Fabienne Wintle, CIO of Navii, the Australian government-backed platform that supports small and medium businesses going digital.FROM OUR ADVERTISERS
The experience economy, the ecosystem mandate, and why API design may be the key to competitive advantage
As the experience economy and API economy collide, enterprise leaders must take a proactive approach and embrace a little-known but deeply rooted technical discipline.
Oracle Fusion Sales aims to automate repetitive sales tasks
The new version of Oracle Fusion Sales has added smart recommendations, helping it compete with rival CRM applications.
7 traits of inspirational IT leaders
All CIOs are leaders, yet only a select few are truly inspirational leaders. Here’s how you can become one of them.
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PGA of America swings for the public cloud
The efficiencies of going all in on AWS has freed up the golf association to dedicate more IT resources to bringing new services and value to its 28,000 members, professional and hobbyists alike.
Data tokenization: A new way of data masking
Replacing sensitive data with tokenization technologies offers numerous security and compliance advantages for enterprises.
How to get on a board of directors: 10 tips for CIOs
IT leaders seeking board opportunities need to network, raise their profile, nurture their relationships, and pursue their passion to land the right board roles where they can have an impact.
District Medical Group transforms its approach to data management
CIO Kevin Rhode is modernizing the nonprofit medical group’s data management infrastructure and overseeing the integration of electronic medical records (EMRs) as DMG grows.
What is value stream mapping? A lean technique for improving business processes
VSM is a lean management technique that helps businesses eliminate process redundancies and waste by finding ways to improve current lean and agile business processes.
5 vendor sales negotiation tactics — and how to counter them
Far too many IT executives are ill-prepared for the sophistication of messaging and tactics vendors bring to the negotiation table. Here’s what you should know and how you can push back.
SAP Q2 results a mixed bag
Despite SAP’s cloud revenue going from strength to strength, the war in Ukraine continues to negatively impact the company’s bottom line.
IT legend Charlie Feld on the CIO as chief integration officer
The influential IT executive lends advice to digital leaders in an age where businesses are either going to transform or disappear.
The new CIO playbook: 7 tips for success from day one
Making the transition to the top IT leadership post can be an overwhelming leap for many. Setting yourself up for success begins with listening.
How CIOs can unite sustainability and technology
Delivering on the promise of sustainability will require CIOs to work in close collaboration with other executives to identify the technologies that will help their company achieve its ESG goals.
IT leaders uplift women to fill tech talent gaps
As the IT talent gap looms large, companies need to think outside the box to recruit and retain a strong female bench for key areas such as cybersecurity and software engineering.
How a new tech-based Swedish payments authority will fight grant fraud
Every year, around $1.8 billion (SEK18 billion) is incorrectly paid out of welfare systems in Sweden. But with the use of automation and data analytics, payments will be centralized and monitored at a new IT-based authority.
Microsoft's AI-powered contact center service takes on AWS, Google
The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.
CIOs contend with rising cloud costs
The pandemic rush to the cloud has many IT leaders midway through migrations, faced with sky-high monthly bills, a souring economy, and ROI still a ways off on the horizon.
Authentic leadership: Building an organization that thrives
Authentic leaders place their emphasis on people, values, and ethics, creating a culture of authenticity, transparency, and honesty that ensures all employees are empowered and heard.
Data supply-chain transformation: Aligning to win
Understanding organizational change levers can help uncover opportunities for improving data-driven decision-making – and business outcomes.
IT spending projected to grow despite economic headwinds
Gartner forecasts worldwide IT spending to grow 3% this year, as IT decision makers spend more on cloud services and the data center.
6 hot IT leadership trends — and 6 going cold
The pandemic has greatly shifted what constitutes effective leadership in today’s IT, with process and politics giving way to an intentional focus on building strong, engaged, purpose-driven teams.
Feeding America turns to data to feed the hungry
Maryann Byrdak, the domestic hunger relief organization’s first CIO, is leading a technology transformation at the nonprofit with data and analytics at its core.
DTN’s CTO on combining IT systems after a merger
To successfully merge IT systems after an acquisition, ask the right questions before doing the deal, and build the team before building the application, says Lars Ewe.
Vendor management: The key to productive partnerships
Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership.
Blockchain breakthroughs: A tech revolution told in whitepapers
Whitepapers are the standard mode of communicating innovation in the blockchain space. It’s something of a feast of technological creativity. Read on for a sampling of groundbreaking web3 whitepapers.
A CIO’s guide to guiding business change
As CIOs re-think IT’s role in the enterprise, leading or facilitating business change is central to the conversation. Here’s one way IT can and should regain center stage.
Progress report: A CIO’s cloud migration journey to S/4HANA
German retail cooperative ANWR Group has rebuilt its ERP system in the SAP cloud. But over nearly two years, CIO Sven Kulikowsky has had to navigate a series of challenges with the core system.
Oracle to launch two sovereign cloud regions for the European Union
The first two Oracle sovereign cloud regions for the EU will be located in Germany and Spain, with operations and support restricted to EU residents and specific EU legal entities.
Quantum is coming; no IT use cases in sight
What CIOs should be planning for now isn't how to use quantum computers but how to defend against them, experts say.
5 keys to a successful API strategy
Application programing interfaces are proving vital to driving efficiencies and value in today’s digital business world. Here’s how strategic use of APIs can pay dividends at your organization.
Elevance Health Global CIO Anil Bhatt on using AI in predictive healthcare
Anil Bhatt, Global Chief Information Officer at Elevance Health, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss using AI in predictive healthcare, blockchain collaborations, the future of digital healthcare, global innovation trends and more.
The secret to successful citizen data science programs: Good governance
Putting data and visualization tools in the hands of business people is one thing; getting IT out of the business of running reports is quite another.
8 servant leadership do’s and don’ts
CIOs are increasingly embracing the servant leadership approach. The following tips will help you balance top-down direction and accountability with bottom-up empowerment.
Tips for CIOs in the digital age
Here are the 4 steps to altering your approach as a CIO for healthcare digital transformation.
Building better IT leaders, one engagement at a time
CIOs-turned-executive coaches Jim Rinaldi and Jim DiMarzio share their hard-earned advice for aspiring CIOs looking to advance their careers and grow as leaders.
7 tips for improving IT resilience in the digital era
In today’s IT world, resiliency means having the ability to deal with disruption without business interruption — all while delivering the experience users have come to expect from their tech.
Avnet’s outside-in approach to cloud ERP migration pays dividends
The electronic components distributor wrapped its on-prem SAP ECC in cloud APIs to build in business benefits prior to undertaking a full-on S/4HANA migration of its ERP core.
The great divide: Separating operations and innovation
An organizational change that could make or break your digital transformation
IFS to acquire enterprise asset management firm Ultimo
ERP vendor IFS is scooping up Netherlands-based Ultimo to help meet demand for cloud-based enterprise asset management technology.
TOGAF certification guide: Options, training, cost, exam info
These certifications from The Open Group can help show employers you have the knowledge and skills to use the TOGAF framework for enterprise architecture management.
Wolverine hits pause for cloud success
The boot and shoe manufacturer’s COVID-delayed hybrid-cloud transformation has leapt forward of late, thanks to newly available tools and services — and a culture now primed to make the most of new tech.
Estée Lauder CIO Michael Smith on driving simplicity
The big-brand executive discusses designing for every audience, dabbling in the metaverse, and striving for simplicity.
6 ways to streamline IT vendor onboarding
While much of the vendor onboarding process is outside of the CIO’s control, there are things you can do to speed things along.
Data lakehouses give enterprises analytics edge
Blending the structure of data warehouses and the flexibility of data lakes, data lakehouses are proving to be versatile tools for making the most of any data you want to collect.