IDC's “Best in Future of Digital Infrastructure Awards” recognize organizations that have demonstrated innovation and excellence in preparing for the “next normal”. In this episode of Future Enterprise, you’ll meet three companies that have done just that — successfully leveraged digital technologies to dramatically improve the way they do business. Their stories will inform, entertain, and even inspire anyone who may be thinking about undertaking a similar transformation for their business.
Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.
Ralph Loura, Senior Vice President IT, CIO at Lumentum, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss sustainable IT, global supply challenges, crowd-sourcing IT innovation, simplifying through AI/ML, rethinking IT budgeting and more.
IT leaders with service contracts in the region are working quickly to minimize impacts on their partners and projects, while the industry at large braces for price hikes and talent crunches across the globe.
A career coach is an expert in career planning who offers certified expertise in resume building, negotiation, interviewing, and motivation to help maximize your potential — but only if you’re willing to put in the work.
Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the company’s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services on demand.
To gain first-mover advantage, optimize your talent strategy with last-mile training on the skills of mass disruption, says Will Markow, vice president of applied research and talent at Emsi Burning Glass.
To enable the global high-tech company’s business transformation, CIO Praveen Jonnala and the IT team asked themselves, ‘Who do we want to be?’ The result is a reimagined IT organization with empathy and humility at the core.
IT thought leadership increases the value of IT to the organization, enhances the reputation of the CIO and other IT executives, and helps IT get a seat at the business strategy table. Here’s how to get there.
The University of Alabama-Birmingham’s digital transformation is compounding what its scientific researchers can achieve. Systems that work in synergy with scientists is key, says CIO Dr. Curtis Carver.