Greg Hall is UpperEdge’s Director, IT Sourcing & Commercial Advisory Practice, and is responsible for the development and delivery of IT labor strategy solutions, sourcing, negotiation, and supplier management advisory services to UpperEdge clients.
Prior to joining UpperEdge, Greg was a founding member of the IT Finance and Vendor Management Services team at CVS Health. During his 8-year tenure, Greg managed a $350 million plus annual IT Services category spend establishing vendor tiers, standardizing rate cards and implementing rebates programs while driving consistent and compliant master agreement terms. Greg’s efforts reduced labor costs while delivering annual hard dollar rebates of $27 million plus. In addition to labor category management, Greg supported multiple lines of business across retail, PBM, specialty and M&A to successfully deliver sourcing, contract management, purchasing and supplier management capabilities in support of CVS Health’s business.
Prior to CVS Health, Greg was responsible for establishing a Vendor Management Organization and Contingent Workforce program for U.S. Cellular Corporation to manage a $30 million-plus annual spend. While successfully delivering sourcing, contract management, purchasing and supplier management capabilities, Greg negotiated savings in excess of $23.8 million. Greg also built a best-in-class, SLA-driven Contingent Workforce program for Staff Augmentation labor demands. Prior to U.S. Cellular Corporation, Greg spent 5+ years at Heller Financial including nearly two years after being acquired by GE Capital initially working within Heller’s PMO and later managing the $20 million annual infrastructure and desktop outsourcing services.
Including Greg’s first few years at Heller Financial, Greg has 14+ years of IT experience. Prior to Heller Financial, Greg spent 6 years at United Airlines in various IT roles in management and development within flight operations, crew scheduling, cargo and IT transformation. Greg developed United’s first data warehouse for their cargo division, initiated multiple automation efforts netting over $7 million in savings and leading multiple process improvement and transformational efforts.
Greg earned his B.S. in IT Computer Management from Eastern Illinois University.
The opinions expressed in this blog are those of Greg Hall and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.
Periodically assessing the efficiency of your IT services spend is vital for uncovering optimization opportunities and areas where you may fall short of future demand.