Len Riley is the Chief Advisory Officer at UpperEdge, with over 20 years of IT procurement and financial management experience, including the former head of IT Finance & Procurement at CVS Health and leader of AMR Research’s IT Sourcing & Commercial Advisory Practice.
From upcoming support expirations to the hard-sell of RISE, SAP customers — and midmarket targets — can expect a cloudy future that will require complex evaluations and reimagined managed services relationships.
A successful negotiation is something your organization needs to plan for. That starts with knowing the tactics your potential consulting provider is likely to employ—and how to maneuver around them.
7 short-term actions you can take now to produce meaningful in-year reductions to your budget.
The selection of the partner who will usher in your digital transformation is just as important as the software you choose. Common errors in selecting your consultant can mean long delays, business mismatches, higher costs or worse.
These considerations can serve as a starting point to enable you to improve future negotiations and partner relationships.
Understand the software vendor’s audit playbook
Part 1 of this series, Understanding the Baseline, shows how CIO's are challenging their organization to baseline and assess their SAP relationship well in advance of a negotiation.