Michael McAlpen is the 8×8, Inc. Executive Director of Information Security and Compliance and the Data Privacy Officer responsible for HIPAA, FISMA, PCI, International Data Privacy and all other Compliance.
Prior to joining 8×8 Mike was an executive at Visa, Inc. Global Information Security Business Leader (Senior Director) responsible for approx. half of Visa’s Global Information Security and Compliance. Prior to that Mike was a minor executive with HP Americas Professional Services in the Information Security, CIO/CISO Advisory practice areas for 12 years.
Mike is an active member of the American Bar Assoc. (AMA) SciTech Law –Information Security (ISC) and eDiscovery & Data Governance Committees.
Mike is a board member of President Obama’s strategic infrastructure cyber defense InfraGard Group partnering with the FBI and Homeland Security.
He is a board member of the HIMSS Healthcare organization and a past board member and board advisor to the Silicon Valley International Systems Security Association’s (ISSA) Board of Directors, an original member of the Cloud Security Alliance (CSA), active member of the Information Systems Audit & Control Assoc. (ISACA).
Mike is a member of the U.S. Secret Service’s Cyber Crime Task Force and a partner in the Northern California Regional Intelligence Center (NCRIC).
Mike is a frequent Information Security, Compliance and Data Privacy speaker. This includes speaking at the world’s largest Information Security Conference RSA, ISSA International and other major events.
The opinions expressed in this blog are those of Michael McAlpen and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.
Call centers reach and satisfy customers and stakeholders. They’re also threats to security and compliance—and major problems for those who oversee them. Here are four frequent compliance violations, and simple ways to avoid the.rn