Paula Rooney is a senior writer at CIO.com
With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition.
Under CIO Kathy Kay, the financial services company has united its IT strategy to establish the holistic data and cloud architecture necessary to elevate the customer experience and better leverage AI.
Experience, best practices, and better tools are helping IT leaders get savvier about cloud economics. But emerging technologies such as generative AI and the drive to innovate will perennially complicate the equation.
The insurer is going cloud native by rebuilding its core applications to align with next-generation business processes tailored to enhance and accelerate the customer experience.
As we near the first anniversary of ChatGPT’s public release, IT leaders are pushing forward gen AI pilots and production use of a technology viewed to be industry-redefining — and shrouded by unknowns.
The avatar, created in partnership with AI Foundation, provides students of the largely minority, bilingual college with a personalized connection to administrative services, as well as support in need.
Shifting 200,000 servers from CentOS to RHEL, the SaaS giant is enlisting gen AI to help handle the health and telemetry of its operations infrastructure in real-time.