A RACI matrix is a simple, effective means for defining project roles and responsibilities, providing a comprehensive chart of who is responsible, accountable, consulted, and informed every step of the way.
No garden-variety ‘over budget and behind schedule’ project failures here. We’re talking spectacular failures that disrupt supply chains, delay the reporting of financials, and blow up the careers of seemingly competent executives.
The secret to IT capacity management is not mathematical rigor but emotional discipline. It’s about keeping your eye on the ball and accepting that broad strokes are enough to get you there. A lightweight model will usually do the trick and has several advantages.
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