Project Management
How-To
6 Top Picks for Small Business Collaboration Software
From basic document collaboration to video conferencing and scheduling, these collaboration tools help small businesses connect people and information.How-To
'No Estimates' in Action: 5 Ways to Rethink Software Projects
The idea behind the #NoEstimates approach to software development isn't to eliminate estimates but, rather, to explore other ways to solve problems without specifically asking, 'How long will it take?' Here are five real-world examples of teams that are doing just that.How-To
3 Ways CRM Improves Your Business Processes
Everybody knows that the use case for CRM. It's in its name, after all: Customer relationship management. But how does that really improve the way your company does business?How-To
Why You May Need an 'Agile Coach' (Whatever One Is)
Ask an 'agile coach' what he or she does and the answer could range from write code to run meetings. It's not what you'd necessarily expect an agile coach to be doing, but that doesn't mean the role is unnecessary.Feature
7 Top Wishes of IT Project Managers
If IT project managers were granted three wishes by the IT genie, what would they wish for? Here are the seven desires you'd find on the list.How-To
How to Choose the Best License for Your Open Source Software Project
Getting the right license for your open source project can mean the difference between success and failure for your software.How-To
Test Your CRM Management and Administration IQ
Sure, there's admin certification to verify knowledge and experience, but even certified admins make errors. While these errors are easy to spot, preventing them may mean sending employees back to school.How-To
How to Move Beyond Project Estimates and Provide Better Value
If software development teams can take the time they spend estimating how long a project will take and start to execute that project instead, they can go that much faster. But what does a world without estimates look like — and what might it mean for the business?How-To
Why CRM Implementation Needs Training Wheels, Not Racing Gear
If it's true that the best CRM systems are built, not bought, then which features should you be building? And how should you build them? As with riding a bike, implementing a CRM system gets much harder once you take off the training wheels–or, in this case, the out-of-the-box features.How-To
Has Agile Software Development Gone Mainstream?
Today's software development industry views object-oriented programming as 'just another tool.' Is agile development headed the same way?Feature
How Bug Bounty Programs Bring Big Savings and Better Security
Enterprise bug bounty programs are increasing in popularity. They offer cash to hackers who find and report security vulnerabilities and are an effective way for large organizations to beef up the security of their software.Feature
15 Ways to Screw Up an IT Project
Project management experts discuss sure-fire ways to delay or derail a project and–more importantly–how you can avoid these common project management pitfalls.Feature
Time and Distance Enemies of Agile Project Management
f you haven't read Nassim Taleb 'Anti-Fragile,' it's time to break out your e-reader. Big software projects are constitutionally doomed because they're fragile. Agile may be the way to go, but what can you do to make sure your agile project doesn't become fragile?How-To
Why Agile Isn't Working: Bringing Common Sense to Agile Principles
Agile promises many things, but the reality in the field is often very far from the expectations. Is it agile we need–or an agile way of thinking?How-To
Top 10 Ways to Blow Up an Agile Project
Everyone knows agile is better. But if you do it just right, agile can be fragile, too. Follow these 10 'tips' and your project is bound to come off the rails.News
U.S. CIO Shares Vision for Federal Agency IT Operations
Steven VanRoekel sees the federal-agency CIO as a pivotal figure, but not a micromanager. At FOSE, the nation's tech chief outlines how federal CIOs can lay the groundwork for a more fluid, productive IT apparatus.News Analysis
Why It's Time to Embrace Chatter and Put Skepticism Aside
Three years after Chatter's release, there are many who still doubt Salesforce.com's collaboration platform. It's time to wake up and smell the coffee. The long-term collaboration improvements are worth the short-term workflow disruptions.News
VMware Adds Project Management, Secure IM to Socialcast Platform
The virtualization giant adds project management and secure messaging capabilities to its enterprise social networking and collaboration platform in an effort to break down information silos and centralize workflow.How-To
Why 'Agile Project Management Controls' Isn't an Oxymoron
George Carlin made phrases like 'jumbo shrimp' famous. But the need to control agile projects is no joke. Ask the right questions along the way, though, and you'll bring order to a process than can easily turn chaotic.Feature
7 Tips to Help Project Managers Track Their Tech Teams
IT executives and project managers provide practical advice on how you can best monitor your team and head off potential problems.How-To
How to Deal With Software Development Schedule Pressure
The work is due next month, but you know it won't be done for three months. Now what? A group of programmers and consultants met at a recent software development conference to swap war stories and discuss management and firefighting challenges.Reasonable Doubter
US Wasted $60B on Iraq Rebuilding Projects, Report Says
The U.S. military chose not to use any sort of financial-management software to track money it spent in Iraq. Thanks to a report from auditors and investigators, the government now has some idea of where all that cash went. But the report does not paint a pretty picture.Tip
5 Ways to Avoid Mobile App Development Failure
Businesses are moving fast to address the demand for both employee- and customer-facing mobile apps. However, there is a danger in rushing. Here are five ways to avoid pushing out a mobile app too soon.Feature
13 Tips for Keeping IT Projects Under Control
How do you keep IT projects under control? Project managers and project management experts share their top tips for keeping IT projects on schedule.How-To
20 Questions for Screening a Salesforce.com Consultant
Some parts of vendor evaluation never change. Many folks boil it down to just three words: References, references and references. In the cloud, you really need to do a more thorough screening. References are important, but they are only part of the process.How-To
3 Ways to Be More Agile With Software Shipping Decisions
The agile development community gave up on the idea of 'approving' specifications and designs about 10 years ago. The next thing to go may just be the when-to-ship decision. As software release schedules are increasingly compressed, here are three ways to rethink the ship/no ship decision.How-To
If You Can't Go Agile for CRM Project, Fixed-Price Can Work
Agile is the best approach for CRM projects, but what if management just won't let you go there? What does it really mean to have a fixed-price, fixed-deliverable project? You will have to put in more effort, but you can succeed in the long run.How-To
How Royal Caribbean Cruises Manages IT on a Floating City
Royal Caribbean Cruises deploys and uses software to manage a fleet of 40 of the largest ships in the world. Every week, data for thousands of guests is offloaded alongside luggage and souvenirs. Find out how Royal Caribbean manages data on land and at sea now–and what its plans to do in the future.Analysis
6 Steps IT Can Take to Bring Business Into Tablet Decisions
The IT department should stop dominating the decision-making process for tablet projects, Forrester analysts say.News
BYOD Planning and Costs: Everything You Need to Know
Bring Your Own Device programs promise to remove the cost of smartphones from a company's balance sheet. But most companies transitioning from company-issued smartphones to BYOD aren't even breaking even. Here's a breakdown on BYOD's hidden costs and some tips from those in the trenches on how to make BYOD work for your business.News
More IT Pros Going Independent by Choice
With the erosion of mutually beneficial employer-employee relationships, more IT workers are going it alone, based on a recent survey from OnForce.Tip
Social Networks Drive IT Purchasing Process
A study by Forrester Research and LinkedIn finds that IT decision makers are turning to social networks for information during all phases of the purchasing process. Here's a look at the findings (including an infographic on the impact of social media) and tips for using LinkedIn to get the information you need.News
How to Use Social Media to Create Business Value
According to a report from IBM, 62 percent of enterprises will increase social business spending in the next three years. But companies are still struggling with the cultural changes that a social business implementation requires. Here's a look at new statistics plus tips for ensuring adoption.How-To
How to Make Change Management a Human Process
CIOs often think of change management in terms of workflows, deployment strategies and budgets. It's just as crucial, though, to make sure executives, subordinates and other colleagues are equal partners in the process. That way, when change does happen, employees actually embrace it.Feature
11 tips to get the most out of project management software
IT executives and project management experts share their tips on how to choose the right PM software for your organization and how to get your employees to use it effectively.Feature
MLB.com Hits Homerun With Collaboration and Workflows
Producers at MLB.com suffered from email overload and needed to streamline their workflow and increase collaboration. Here's a look at how they greatly reduced email and simplified its publishing processes.How-To
Easy Risk Management Can Prevent Costly Errors (Ask United Airlines)
A roundtrip flight to Hong Kong for less than $50 may sound too good to be true, but a glitch on the United Airlines website back in June let customers get a ticket for just four miles points, plus fees. Three simple tips that any company can apply to risk management could have prevented this glitch and the PR nightmare that followed.Feature
How to Develop Next-Gen Project Managers
Good project managers can be a key differentiator for a business, so your company's investment in their development and training is essential. Recent studies and industry experts agree that next-generation Project Management Offices that actively engage in helping employees put the skills learned in training to work on the job result in higher levels of maturity and success.News
An IT Lesson From Grandma: Don't Let Sunk Cost Get Out of Control
A fable that CIO.com columnist Rob Enderle heard from his grandmother many years ago still resonates today. The message is simple–if you pour salt into a pot of tea, pour it out and start over–and it applies to many an IT investment.How-To
Software Testing Lessons Learned From Knight Capital Fiasco
Knight Capital lost $440 million in 30 minutes due to something the firm called a 'trading glitch.' In reality, poor software development and testing models are likely to blame. Here's what your company can do to avoid similar embarrassment and huge losses.Virtualization and Cloud Advisor
How the Cloud Brings Developers into Business Process
The disruptive innovation that is the cloud has given developers significantly more influence than they, and their organizations, are used to having. This means the agile, sometimes unstructured world of the developer is increasingly coming into contact with more rigid business groups. Making everyone happy may mean reengineering IT processes.How-To
4 Ways to End Unconscious Incompetence and Manage Effectively
Are you and your staff suffering from 'Unconscious Incompetence?' IT management coach Bob Kantor outlines what this is, what causes it and offers four simple ways to put an end to it.Feature
TD Bank Gets Social, Cashes In on IT-Business Teamwork
A smooth and efficient business-IT partnership was imperative to TD Bank's successful enterprise social network deployment. Here's how they worked together to bring collaboration to more than 65,000 users.Opinion
Bento Database App for iPad on Sale for $5 Until August
FileMaker is offering its full-featured Bento 4 personal database tool for only $5 through the end of July. That’s a great deal on an awesome (mostly) iPad app, according to CIO.com blogger James A. Martin.News
Rethinking Software Deployment: Start With the Company, Not the Product
An experienced firm that knows your business and knows what it takes to implement software will do a better job with an inferior product than a vendor with a great product but no know-how. Columnist Rob Enderle says it's high time to accept that.Feature
CIOs Seeking System Interfaces That Are 'Apple-Simple'
Employees and consumers expect user interfaces to be so easy to use that they require no training. That isn't easy to do with corporate software, but CIOs expect vendors to help accomplish the goal.How-To
Top 10 Enterprise Applications for Public Clouds
Once you address security and privacy concerns, there are a number of applications, regardless of your business, which you can comfortably and safely move to the public cloud.How-To
Improve Cloud Support With a Customer Bill of Rights
Cloud vendors are re-learning the lessons of client-server support in the 1990s, and it's not a nice walk down memory lane. It's time for a cloud customer Bill of Rights.Succeeding in Consumerization of IT
Bring Your Own… Communication?
Communication options have exploded with the massive increase in mobile devices. While the standard phone call and text message definitely have their place, online communication channels are opening up new avenues for chatting. If you worry that this could lead to wasted time at the office, keep in mind that it also allows for the rapid spread of creative ideas and collaboration on a scale that has never before been seen.Feature
IT Should Forget Development, Focus on Requirements and Release Management
Despite all the changes to application lifecycle management (ALM), IT organizations are doing just fine when it comes to core development processes. It is the "bookend" processes of requirements management and release management that need help.
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