Q&As

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digital transformation / butterfly at the center of a digital interface

For Ingram Micro, digital transformation is about improving the customer experience

By understanding their customers’ behavior, Ingram Micro can use digital technologies to create a seamless experience, explains Tom Peck, CIO and CDO.

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Optimized for agility: How Mutual of Omaha builds quick-response teams

Mutual of Omaha’s SVP of finance operations, James Davenport, explains how using a data-driven approach to building teams makes it possible to move faster and meet growing customer needs.

Sanjay Brahmawar, CEO, Software AG

Software AG’s new CEO urges CIOs to drive digital transformations

Sanjay Brahmawar discusses why digital transformation is a career-defining opportunity for CIOs and encourages IT leaders to experiment to stay ahead of the competition.

sheri rhodes cto cio Western Union

IT and engineering under one leader drives an exceptional customer experience

Sheri Rhodes, CIO and CTO of Western Union, discusses how innovation and talent development help the global money-transfer company provide outstanding customer experience.

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Investing wisely in the healthcare IT ecosystem

With dollars tight and the stakes high, Eric Yablonka, CIO of Stanford Health Care, says healthcare CIOs have to make the right bets in technology.

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State of PA takes on digital transformation initiative to improve citizen services

An interview with John MacMillan, Deputy Secretary for Information Technology and CIO for the Commonwealth of Pennsylvania, on the need to improve citizen services in PA.

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How Autodesk is creating the digital workplace

Prakash Kota, CIO of Autodesk, discusses his approach to using digital technology to improve employee productivity.

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Life after CIO: Making the move to the vendor side

Dan Galdenzi, chief growth officer at NASCO, discusses how he went from CIO at Blue Cross Blue Shield of Vermont to a sales and product leadership position.

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CIO Spotlight: Floor Bleeker, Mövenpick Group

Floor Bleeker wanted to be a chef, maybe a trader, but IT was not on his radar, until he was offered an internship at a small IT company in Aruba; the rest, as they say, is history.

jamshid rezaei mitel

CIO Spotlight: Jamshid Rezaei, Mitel

As CIO, Rezaei is responsible for driving Mitel’s IT initiatives, as well as developing and executing the company's digital transformation efforts. Here he discusses Mitel’s digital transformation, the goal of improved customer...

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How IT is helping to create a culture of consumerism in healthcare

CIO Jonathan Shoemaker explains how Allina Health is turning patients into customers using technology and tools regularly used by retailers.

james rutt dana foundation

CIO Spotlight: James Rutt, Dana Foundation

An early adopter of cutting edge cloud security solutions, James Rutt led a full cloud transformation at Dana Foundation, long before it came in vogue in the enterprise.

martin de martini y soft corporation

CIO Spotlight: Martin de Martini, Y Soft Corporation

Among his top priorities this year: Providing customers with tools that will simplify their decision-making process and looking for opportunities to automate unnecessary human work.

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Even utilities look to innovate and transform processes

Mike Koehler, CIO and CDO at Exelon, discusses how he’s creating a culture of innovation at the energy provider, improving customer, employee and supplier experiences.

joe filippoli tabula rasa healthcare

CIO Spotlight: Joe Filippoli, Tabula Rasa HealthCare

With a non-traditional start to his career via the United States Navy, Joe Filippoli eventually found his true calling in healthcare IT.

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What is Digital 2.0?

Digital 1.0 vs. Digital 2.0 -- Vijay Sankaran, CIO of TD Ameritrade, explains the differences and offers advice to CIOs looking to move their companies to an “anywhere, anytime, any platform” mindset.

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State CIO shares insights on the importance of strategic IT governance

Alex Pettit, a veteran CIO of state and municipal government, discusses strategic IT governance and process.

alastair pooley snow software

CIO Spotlight: Alastair Pooley, Snow Software

One of the key challenges Pooley sees for CIOs is transitioning from holding the purse strings on technology spending to taking on the role of consultant and influencer.

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