Resource Library
Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like Big Data, Cloud and Mobile.
Service Health With AIOps From ServiceNow
Learn how ServiceNow Event Management uses AIOps to dramatically improve business service availability and performance by mapping business services with accurate service context, intelligently analyzing events, integrating existing monitoring and event management tools, and reducing event volumes.
Eliminate Business Service Outages By Moving to Service-aware IT Operations
A single outage can be the thread that causes business services to unravel. Can you quickly identify the root cause of an outage and its impact on your business?
5 Steps to Successfully Deploying a Healthy CMDB
Get a detailed roadmap for successfully deploying your CMDB with this guide. Get started on the road to improved business service health today.
Normalize Discovered Software to Effective Software Asset Management
This best practice guide will help you get the most out of software normalization process and showcase the benefits realized during software publisher audits and renewal discussions.
Now on Now Story: Taking Charge of ServiceNow’s IT Project Portfolio
In this eBook, we explain the ServiceNow® IT Business Management (ITBM) journey–how we’ve transformed the way we manage our IT project portfolio to deliver predictable, high-value business outcomes.
Case Study Ebook: Stories of Digital Innovation
Digital Innovation (DI) can provide meaningful impacts for businesses of all types – companies looking for a competitive edge need to embrace DI.
Denver Data Center Market
Digital transformation is boosting the importance of IT infrastructure for businesses of all sizes, in all markets. Denver is a prime example of a “second tier” digital hub driven by demand from local businesses with growing requirements for data center space. Read this evaluation of the Denver data center market, which includes an overview of major disaster recovery data storage, collocation, and cloud providers located there.
Why DevOps Matters: Collaborative Transparency in Incident Management
Why DevOps Matters defines what DevOps actually means, demonstrates how leveraging DevOps improves organizational cooperation and visibility, and ultimately, why the effective usage of DevOps allows you to build reliable systems faster.
6 Ways to Transform Your Monitoring and Incident Response
Reduce downtime and ensure performance reliability - without intensifying on-call burnout.
Making the Case for Real-Time Incident Management
Learn how DevOps can help with downtime.